Amelia Beach Resort Hotel - All Inclusive

Terrible hotel. Not recommending coming to anyone!! In reception no one is talking in English, air conditioner is not working, half things in the hotel is not working, “snack bar” is just a soup leftovers. No one want to help you. Room quality is terrible, furniture in the room is old, broken, terrible! DO NOT COME HERE!!!

A great stay was had at Amelia resort The staff were welcoming on arrival and helped us get settled in very quickly. The food was very varied and of excellent quality. Our room was spacious and very clean and the housekeeping kept it that way. Beautiful location and plenty of beds located around the pool and beach. Hotel staff organised some days out sightseeing and we had a great time. Definitely recommend the resort and will return.

This is NOT in anyway a 5 start hotel and not welcoming to English. The experience we had as a family of 6 was awful, we where stolen from, from our own Room by the cleaners and when trying to confront the cleaners they ran away, we immediately rang front desk and was told the manager would be with us soon, he never showed, so we went to the lobby where we where palmed of to a random woman sitting at a desk who told us to write a written story of event and was no help at all apart from being complete and utterly RUDE. Hardly any of the staff speak English, you have to pay for your wifi that doesn’t even reach to your room. the trips we booked we Where sold a dream and in reality, they where Awful. every time we where waiting outside like advised to do, we where there for an hour every time in boiling heat and 2 times they forgot about us and we had some random people coming to get us in cars instead of the busses like we where told. A trip they said would only take half an hour to get to was in-fact 2 hours which we noticed on every trip we went on, do not believe there time always add an extra half an hour or an hour to what they have told you. But most IMPORTANTLY and the most Disturbing experience was when the manager came to have a night at the hotel he was treated like complete royalty with security but he had accumulated a lady friend who was a lady on holiday at that hotel and was very drunk and quite clearly had no control over herself and to watch this manager touching her and feeding her with more and more alcohol was disgusting. when people where dancing with the activity team they formed a circle where the manager then dragged this lady in the middle of to dance with him while members of his security grabbed bottles of (something) and sprayed them, this woman then done no more then fell on the wet floor caused by the drink and shortly after that the manager quickly left with this woman with his security team and I can only hope that nothing happened to this poor intoxicated woman who quite clearly had no clue of what was happening. This holiday was the worst experience and I can only hope that others read this and avoid having the same experience.