The Gold Regency - 02 Mins from New Delhi Railway Station

We arrived at middle of night, the staff was so welcoming. They gave us a family suite but we booked a delux suite. They told us that they will change us tomorrow afternoon. So We went to the room and lie down after shower we saw some bugs running around the bed and on the ground. These bugs come from perished food and bad flesh. So we asked them to change our room and again they put us in a family suite and this time the wifi was so bad and the range had only 1 bar showing. And again we asked them to give the delux room and they changed us. The food is good and the location is not so bad, but i wouldn't be coming here again.

Location was very good. Close to New Delhi Railway Station. Room size wasn't that small as feared. Got an early check-in. Staff wasn't that friendly. They don't greet you with a smile. Asked for a bill/receipt for my payment which wasn't given. Was told that ******* will mail it, which I haven't yet received. Breakfast was poor. Who eats Pav Bhaji in the morning?

This hotel is located at prime location, shopping and food options are plenty. Good place to stay. This is very near to Delhi Railway station and they drop to airport at very nominal price (Rs 700 Non AC). 10-15 minutes walk to RK Nagar marg metro station. Slightly costly than some other hotel around

I didn’t know what to expect out of hotels in Paharganj - we have got all sorts of them. I landed in this hotel through MakeMyTrip, and I was happily surprised. I booked two executive rooms for my family as we had a transit via NDLS. The location is excellent! Two minutes walk to the New Delhi railway station, and from there, we have an Airport line to easily connect to the terminals in less than 20 minutes of train ride. The hotel rooms are clean, the bathroom is shiny, the sheets are clean, and the AC is good. The room service staff was also prompt, and we didn't have any problems at all. It is a good value for money and highly recommended to those looking for a budget hotel in a location concerning the NDLS.

Very good staff! But area around especially entry/exit gate needs serious maintenance and upkeep

Very nice hotel. Located in the heart of the main bazar. Walking distance from New Delhi Railway Station. The staff members were friendly, courteous, and very helpful. The room was clean and vwry comfortable to stay at. I recommend rhis hotel to anyone traveling to India.

AVOID AT ALL COST and save yourself time, money and headache. While waiting to be checked-in, other customers were spoken to rudely - this should've been the first sign of what is about to be our experience & more. While checking in, we were asked for more documentation which we didn’t have on-hand. He refused to check us in, fully aware that we had stayed at 3 other hotels who never requested this documentation from us. Rather than having an adult conversation & helping customers, he continued to be rude & started belittling other hotels we previously stayed at. He also told us that if we left, we wouldn’t find any hotels that would allow us in without the document & that we’d end up coming back to this hotel - a scare tactic he assumed we'd fall into, as it was way past 9/10 PM and 2 females trying to check-in a hotel in Delhi. After an excruciating conversation, we left & found a hotel that checked us in without any issues and did not request any extra documentation from us. Please note, that during our entire trip to India we've checked into 11 hotels, none of which have asked us for the extra documentation that this hotel had asked for. They denied us a refund even though they were the ones to refuse to check us in. Moreover, after my experience with other hotels in India, I advise everyone to be cautious with the documents you are providing here, as I wouldn't be surprised if they might be running an ID theft scam business, with this hotel as a front.

by God's grace, I've been to ***y cities to explore but honestly speaking about Gold Regency, it's one of the Top 2 hotels where I've stayed in. Be it their service (super fast), be it their food quality, their cleanliness, staff behaviour, house-keeping behaviour each & everything was great I would say, it was not a stay rather it was an experience