Swiss-Belexpress Cideng Reviews

Name: Swiss-Belexpress Cideng
Address: No.58 Jalan Cideng Timur, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10160, Indonesia, No.58 Jalan Cideng Timur, Overseas, Indonesia
Rating: 4.6

Swiss-Belexpress Cideng

No.58 Jalan Cideng Timur, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10160, IndonesiaView Hotel Details

Check available rooms for your travel dates

We Price Match

Check-in

1 night

Check-out

Rooms and Guests

Swiss-Belexpress Cideng Guest Reviews

4.6/5

Great

190 review

Verified reviews

Location4.6

Amenities4.5

Service4.7

Cleanliness4.6

Filter by:

Sort by:

All reviews(190)

Positive reviews(190)

Reviews with photos/video(85)

Clean and tidy(24)

Great location(23)

Friendly staff(20)

Awesome stay(18)

Awesome rooms(14)

Convenient location(12)

Anonymous User

Express Queen Room

Stayed in Dec 2024

Couples

15 review

5.0/5

Outstanding

Posted on Dec 13, 2024

Clean and comfortable room, friendly helpful staff, great location near 24H food shops and convenience stores. Breakfast is delicious and there is a good selection of local dishes to try. Will come back here!

Response from Property: Dear Guest,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,Swiss-Belexpress Cideng

Sidharta Supramadi

Express Queen Room

Stayed in Nov 2024

Business travelers

75 review

5.0/5

Outstanding

Posted on Dec 1, 2024

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Response from Property: Dear Sidharta Supramadi, Thank you very much for your wonderful recommendation. We are glad to hear that you enjoyed all the hotel facilities and had a memorable experience. We look forward to seeing you again soon. Warm regards, Swiss-Belexpress Cideng

AF09

Express Twin Room

Stayed in Oct 2024

Solo travelers

7 review

5.0/5

Outstanding

Posted on Oct 8, 2024

I stayed at this hotel for one night. Great room for a two star hotel. The hotel is located in the central part of Jakarta. The receptionists are very friendly and helpful.

Response from Property: Dear AF09,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,Swiss-Belexpress Cideng

Didik Ardiko

Express Queen Room

Stayed in Oct 2024

Solo travelers

7 review

4.0/5

Very Good

Posted on Oct 7, 2024

This hotel actually was named fave hotel cideng then in 2023 renovated with the new management under swisbell chains.. the rooms was nice, they provide netflix and google play, nice location but the rooms was not soundproof and i recomended for guest to choose the room not facing the street ( too noisy with the traffic vehicle ) breakfast not so special hopefully they can improve the variety menu.

Response from Property: Dear Didik Ardiko,Thank you for such a nice review. We are happy that in general you had a wonderful stay with us here.We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed the stay.I have shared it to the departments concerned. We look forward to welcoming back and hopefully soon.Warm Regards,Swiss-Belexpress Cideng

Izfan

Express Super Queen Room

Stayed in Jan 2025

Business travelers

18 review

5.0/5

Outstanding

Posted on Feb 4, 2025

Nice place

Response from Property: Dear Izfan,Thank you for choosing Swiss-Belexpress Cideng as your place to stay and for giving us a positive review about our hotel.Your positive review has been shared with all members of the hotel team. This will further motivate us to consistently provide exceptional service to all our valued guests, like you.Once again, on behalf of the entire hotel team, I would like to thank you for your positive review and we look forward to welcoming you back soon.Best Regards,Swiss-Belexpress Cideng

AMSYAR SASZRI

Express Twin Room

Stayed in Feb 2025

Couples

27 review

4.7/5

Amazing

Posted on Feb 14, 2025

Amazing as always! Staff were efficient, room was clean and comfy and breakfast was decent! Will recommend and will be back for sure!

Response from Property: Dear Amsyar Saszri,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,Swiss-Belexpress Cideng

Traveller from India

Express Twin Room

Stayed in Jan 2025

Business travelers

17 review

3.7/5

Posted on Feb 13, 2025

Locations good central Jakarta have access to all directions. Staff is very nice . Food is good but need to improve quality of rooms .

Response from Property: Dear Treveller from India,Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience.I am happy to hear that you have enjoyed the stay.I have shared it to the departments concerned. We look forward to welcoming back and hopefully soon.Warm Regards,Swiss-Belexpress Cideng

Anonymous User

Express Queen Room

Stayed in Jul 2024

Solo travelers

10 review

4.2/5

Very Good

Posted on Aug 3, 2024

Great location and service, the room is clean, and has no smell as well. They use carpet in the corridors making it's a bit difficult to take your luggages with you. Some noises can still be heard from inside the room and the amenities are very basic.

6/9

Response from Property: Dear Guest,Thank you for taking the time to give the best rating and positive review during your stay. We are very happy to read your review especially about the hospitality we provide. Basically, it is our top priority to be able to serve you well.This information is very useful for us to maintain the quality of service and products.Once again, thank you, your review is very motivating for us.We look forward to your next visit and sharing other interesting experiences with usRegards,Swiss-Belexpress Cideng

Geri

Express Queen Room

Stayed in Jan 2025

Business travelers

92 review

4.0/5

Very Good

Posted on Jan 20, 2025

Clean hotel with good service. However, some of the linens and towels and are starting to age quite a bit. Also need to improve on the quality of the soap dispensers.

Response from Property: Dear Geri,Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed the stay.I have shared it to the departments concerned. We look forward to welcoming back and hopefully soon.Warm Regards,Swiss-Belexpress Cideng

Ibn

Express Twin Room

Stayed in Oct 2024

Business travelers

15 review

5.0/5

Outstanding

Posted on Oct 8, 2024

oke amazing

Response from Property: Dear Ibn,Thank you for taking the valuable time to share your feedback following your recent stay at Swiss-Belexpress Cideng Jakarta. It is our pleasure to know that you have enjoyed our service and the facilities provided throughout your stay.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.Regards,Swiss-Belexpress Cideng

Guest User

Express Queen Room

Stayed in Nov 2024

Business travelers

50 review

4.7/5

Amazing

Posted on Nov 12, 2024

Good location also as a few restoran around hotel, over all inside hotel are very satified.

Response from Property: Dear Guest,I would like to thank you for your recent stay at Swiss-Belexpress Cideng. We are truly grateful you took the time to share your positive recent experience, having enjoyed our facilities.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.RegardsSwiss-Belexpress Cideng

Savira zhuanzah

Express Queen Room

Stayed in Sep 2024

Solo travelers

9 review

5.0/5

Outstanding

Posted on Sep 4, 2024

Was here for 1 night , room was clean no smell , receptionist so welcoming and polite especially mr fakri or fikri i forgot, he’s so nice though. Otherwise still hear people from another rooms, but im ok with that, and at night still hear about motocicle and car because so near with the road. Not recommended if you bring your own car bcs the parking lot not available. Not recommended about the massage as well , it’s just the lady need more training about massages. Overall about the room and place so nice, near from restaurant. With the affordable price , is worth to stay thanks

Response from Property: Dear Savira Zhuanzah,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests. Looking forward to welcoming you back on your next return. Regards,Swiss-Belexpress Cideng

Aini Zulkefli

Express Twin Room

Stayed in Feb 2025

Travel with friends

1 review

5.0/5

Outstanding

Posted on Feb 14, 2025

Staff friendly and helpfull, room nice and very clean.

Response from Property: Dear Aini Zulkefli,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,Swiss-Belexpress Cideng

Guest User

Express Queen Room

Stayed in Aug 2024

Couples

20 review

3.7/5

Posted on Aug 18, 2024

Good location, next to lots of cafes and fast food. It was mostly clean, sasly linen was stained (what is wrong with Indonesia and stains?). Breakfast was overpriced, it's much cheaper to order includinf breakfast from trip.com, but it was mostly Insonesian and western options very limitted (to toast), also they make eggs but it's either very oily or very runny.

Response from Property: Dear guest,We do apologize for all the inconveniences that you had during your stay with us. We have highlight your constructive comment for the improvement.I hope that you will give me the chance to show you that we can offer you an unforgettable experience during your next stay with us.Thank you once again and we look forward to welcoming you back in our hotel in your next visit!Regards,Swiss-Belexpress Cideng

Guest User

Express Queen Room

Stayed in Oct 2024

Couples

10 review

4.7/5

Amazing

Posted on Nov 24, 2024

Good location, value for money, friendly staff and fairly good amenities.

Response from Property: Dear Guest, I would like to thank you for taking the valuable time to share your feedback following your recent stay at Swiss-Belexpress Cideng Jakarta. It is our pleasure to know that you have enjoyed our service and the facilities provided throughout your stay. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Regrards, Swiss-Belexpress Cideng