Mandarin Oriental Jakarta

Mandarin Oriental Jakarta Reviews

Mandarin Oriental Jakarta

Jl. M.H. Thamrin, Menteng, Kec, Central Jakarta, IndonesiaView Hotel Details
Mandarin Oriental Jakarta
Mandarin Oriental JakartaMandarin Oriental JakartaMandarin Oriental Jakarta
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Mandarin Oriental Jakarta Guest Reviews

4.7/5
Amazing
131 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(131)
Positive reviews(130)
Reviews with photos/video(46)
Friendly owner(43)
Awesome stay(42)
Awesome rooms(23)
Delicious breakfast(13)
Large rooms(10)
Average sound insulation(8)
Convenient location(7)
Located downtown(6)
Negative reviews(1)
Sutanto Chen
Deluxe Club King Room
Stayed in Apr 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Apr 29, 2024
The best *5 hotel around welcome monument of Jakarta. The room was spacious. Hotel facility also great. All staff very helpful.
Guest User
Deluxe King Room
Stayed in Apr 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Apr 20, 2024
Overall, good. But location is a bit inconvenient. But clean and good to work in room.
mantung
Monument View Corner Room Twin
Stayed in Mar 2024
Family
18 review
5.0/5
Outstanding
Posted on Apr 15, 2024
luxury hotel located in the heart of the city, great service and nice room. Highly recommended
DjohC
Deluxe King Room
Stayed in Dec 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Dec 17, 2023
One of my favorite and regular hotels when visiting Jakarta. Good layout of spacious rooms and very clean. Only drawback on recent stay was due to the room south facing, obnoxious non stop of motorcycle droning noise in the wee hours along the main road will challenge a good night sleep. Be sure to get the right facing room if noise is not your thing for a good night rests.
Response from Property: Dear DjCh,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager
Sharifah SS
Deluxe King Room
Stayed in Dec 2023
Family
12 review
4.7/5
Amazing
Posted on Dec 11, 2023
I had a great time , all staff are super friendly and helpful. The room is big and nice. The location is good, I can just walk to the Grand Indonesia Mall. I have nothing to complaint about. I had a wonderful view at night from my room. Thank you MOJKT
Response from Property: Dear Ms. Sarifah,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager
Anonymous User
Deluxe Corner Twin Room
Stayed in Apr 2024
Friends
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
nice place.. we love it!
timotius
Monument View Corner Room King Non smoking
Stayed in Nov 2023
Friends
14 review
4.7/5
Amazing
Posted on Dec 1, 2023
Old but gold, Even though the property is more than 40 years old, but they still maintained everything very well. I booked a deluxe corner monument view, but they upgraded me into urban suite room. One of the downside is the amenities, they dont have a proper amenities for a 5 stars hotel, and considering it’s a mandarin oriental, it could be better than this About breakfast it’s just a simple buffet style, no specialized section for each buffet (eg: asian, western, indian, middle east, etc.). Just a food and dessert section All in all, the price/value is one of the best in Jakarta
6/10
Response from Property: Dear Timotius,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us.Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager
Tze Fung Kelvin
Deluxe King Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 26, 2024
Being Mandarin Oriental, the location is almost perfect for staying in Central Jakarta (right opposite Grand Indonesia and Plaza Indonesia), the experience from check-in was great, staff were attentive and professional in every aspect of the stay, the room was spacious, clean, however I was a little puzzled by them only providing one dressing gown (I was staying with my wife). Breakfast buffet at Cinnamon served with Western, Indonesian and some Chinese cuisine, their egg corner was impressive, if they could do egg Benedict that would be even better.
Guest User
Deluxe Corner King Room
Stayed in Apr 2024
Business travelers
1 review
3.0/5
Posted on Apr 27, 2024
Room is so smelly. Can get into the room on 15.45 which I have to wait for an hour. There is no responsibility from the hotel.
YaBoy Steezy
Monument View Corner Room Twin
Stayed in Apr 2024
Business travelers
46 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Had an excellent stay. Worth the extra. Cannot fault the hotel in anyway…well maybe the pool is on the small side. Worth to consider if you want the best in Jakarta.
Guest User
Urban Suite King
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Good service and we had no problems for the entire week we stay. I would recommend
Scott A N
Deluxe King Room
Stayed in Apr 2024
Solo travelers
9 review
4.5/5
Great
Posted on Apr 10, 2024
Old hotel, corridors are in need of a refurbishment, the lobby is very small and breakfast was ok. Overall was an ok stay but I would not stay here again as you can also hear all the street noise and traffic at all hours
Lin
Deluxe Twin Room
Stayed in Oct 2023
Solo travelers
31 review
4.7/5
Amazing
Posted on Oct 8, 2023
Helpful and friendly staffs. Room is clean and the turn down service is excellent. Will stay here again.
Response from Property: Dear Lin,Thank you for choosing our hotel as your home away from home. We truly believe that personalised service and paying attention to the smallest details are important.Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager
Casey Javier
Deluxe King Room
Stayed in Jan 2024
Family
12 review
4.2/5
Very Good
Posted on Jan 5, 2024
Very accommodating and friendly staff
6/7
Response from Property: Dear Mr. Javier,Thank you for choosing our hotel as your home away from home. We truly believe that personalised service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay.Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager
Anonymous User
Monument View Corner Room King Non smoking
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 7, 2023
Oustanding hotel in Jakarta. Near by malls! Very recomendable.
Response from Property: Dear Guest,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager