Grand Picasso Hotel Reviews

Location wise is perfect !! very near to Thamrin City, Grand Indonesia & Plaza Indonesia.. there are many food vendors around the area. What I'm annoyed about is i checked in quite late so I felt the hotel has plenty of time to make sure the customer's room is clean. unfortunately once enter the room i saw few strands of hairs on the floor.. later at night i found out the bathroom is not properly clean.. there are patches of white spots on the walls, the floor is slightly yellowish.. I was feeling very tired, when I pulled the blanket I saw an orange stain on the sheet. In addition, there was also some damage to the window making my sleep disturbed.

Nearby to the main Mall in Jakarta, walking distance to convenience store. The hotel have 2 buildings, mine was the newly renovated . Decent breakfast, recommended .

Room air cond not cold, informed maintenance but maint staff only measured the air temp at fcu and informed was normal, but told them that the max air flow is low and probably due to dirty filters but he said they will clean according to their schedule. Found 1 big cockroach in the toilet and managed to kill it otherwise will have difficulty sleeping.

It was a nice hotel and great location but in terms of cleanliness, need to do better. The breakfast is good and has variety of food. Overall, 3 stars.

Well the rooms are smaller than a toilet and got a lot of ant’s inside the room 2pm was my check in time but untill 4pm their rooms was occupied so over all my experience there was terrible

Awesome location, very close to Grand Indonesia

Great location nearby to all amenities and great transport accessible to many places. Lots of local food

Nice n cozy place for shorterm staying

Staff quite helpful, quick check in and out, room is small but clean. Location near Grand Indonesia, but the street in front of the hotel can get congested sometimes.

For the breakfast menu can be added or replaced. So as not to get bored..

The best hotel. Affordable. Clean and beautiful. Perfect to stay here

Very strategic location, close to PI and GI, lots of street snacks. Breakfast is also plentiful

Upgrade facilities

The moment I want to enter the room, there was a dirty plate and glass in front of my room. Once I entered, the room has a strange smell. I did not get a chance to stay longer because I had business outside. I dropped my luggages and went to the Front Desk again to ask them clear up the dirty plate and glass also spray an air freshener. Just now, I went to my room again and the smell is still there. I took a shower and the bath towel smells like it was not washed and only dried. There was a noise of dropping water and after I checked, the AC is leaking. It leaks until I had to use the bath towel to dry it. The bedsheet is worn out, the pillowcase were yellow, the duvet were GREY! the color was so contrast compared to bed sheet which thankfully, still white. The telephone is not working. I had to come downstairs to complaint to the reception about the defects. And the reception couldn't care less from the way he does not apologize even once. Big thanks for the kind Engineering guy who fixed the AC and telephone within 15 mins though! I understand that the back to back, turn over from the arriving and departing guest is high. But you guys can do better keeping the quality of the room than this.