Merlynn Park Hotel

All was very good until we were stopped by a security staff at Gym room for not wearing sports shoes. Normally we only lift weight for a few minutes and use the bike, not long enough to sweat, then we leave. Wearing sports shoes is the universal rule but in other hotels & resorts, no one stop us. We have traveled in Asia about 3 to 5 times a years within these 20 years and this was the 1st time we faced such a thing. It ruins our whole stay. This hotel also makes sure that the slippers they give must be used in the room only, not in the pool area and restaurant. So many rules! The feeling we have is like they want to stop us from using their facilities which are outdated and old. Doing hotel business needs a bit of flexibility. It doesn’t harm. We are old people traveling to rest. We don’t stay here to cause damage or to do anything bad. This is a huge city hotel. Need to walk a bit to see local sellers for snacks. Got room 2103 which is a huge room. Housekeeping staff should use soft brush with cleaning liquid to brush around the faucet bases at face basin and bathtub. They renovated the outdoor large pool from Nov 2 to 5 so we only could swim in the indoor pool (super cold at night) and the small outdoor pool. Very windy on 7th floor. A lot to eat at breakfast buffet. Many types of foods.

Over all good, butuh apa2 langsung garcep, bakal balik lagi nginep sini sama kidsss

Review: 5-Star Hotel Stay – Mixed Experience. I recently stayed at this 5-star hotel Aug 2025, which, despite its grandeur, is showing its age at nearly a decade old. The property retains an elegant charm, but certain aspects left me with mixed feelings. Room and Cleanliness: The room was impressively spacious, a highlight of the stay, with a bit old decor and ample space to relax. However, the cleanliness was average at best. While the surfaces appeared tidy, there were noticeable signs of wear, and the pervasive smell of cigarette smoke was a major downside. I had specifically requested a non-smoking room through Trip.com and reiterated this during check-in, but was informed that no non-smoking rooms were available. As a gesture, the staff upgraded me to a higher-tier room, which I appreciated, but the cigarette odor was still strong, lingering in both the room and the hotel corridors. This was particularly disappointing for a 5-star property. Service Issue: To address the smoke smell, I called room service to request an air freshener. After waiting 30 minutes with no delivery, I had to call again. The second time, the staff promptly delivered it, which helped slightly, but the experience felt inconsistent with the hotel’s luxury branding. Amenities: On a positive note, the breakfast was exceptional—diverse, mix of local and International cuisine. The swimming pool was another highlight, well-maintained, and a relaxing spot to unwind with an indoor and outdoor scenic view. Overall: While the spacious rooms, fantastic breakfast, and nice pool were highlights, the cigarette smell and inconsistent service detracted from the experience. For a 5-star hotel, I expected better attention to cleanliness and guest requests. I’d recommend this hotel for its amenities but urge management to address the smoking issue and improve service responsiveness to truly meet 5-star standards. Rating: 3.5/5

Gorgeous hotel, very friendly staff! You receive a welcome drink and snacks after check in. The pool is lovely on the roof!

Highly recommended this hotel because of the facilities,nice breakfast and great city view