Hotels in Centreville with Swimming Pools

Reserved a room here to have a kitchenette. The room and appliances were clean and functional. I was surprised that the room did not have any pans, utensils, or serving ware, probably due to precautions during the pandemic. I did reserve the room on a third party site, so I understood why this detail may have been missed and bought cheap items to get by. I did not inquire if they are available from the front desk. Also, hot water took a long time to reach my room. I did point this out and was asked to give it more time, which worked. Again, I attribute this to spacing out rooms/floors assigned due to precautions during the pandemic. Overall, it was a great stay and the above issues were due to very appreciated precautions.

I was a late check in and had to park a considerable distance from the door, and was greeted by someone smoking ********* in the parking lot. Went in, did not get the room I had reserved but was too tired to argue. Got to my room and found water was leaking getting the ceiling. Called the front desk and informed them, was told someone would be up in ”less than 5 minutes”. After 20 minutes of waiting, I went back down to the front desk and asked what they were doing about my room. The front desk clerk had no idea what I was talking about and was very apologetic, and moved me to a different room. Got to the new room to find, I don't even want to know what, on the carpet just inside the door (the photo), the tub spigot dripped and world not stop, and no bags in the trash cans. Again, this was a late check in and I was exhausted from a 9 hour drive so I just shut the bathroom door so I couldn't hear the dripping, and went to bed. The beds are comfortable is about all I can say was even remotely good about my stay. I've stayed with Spring Hill Suites for a long time and this is the worst experience I've ever had.