Flag Design Hotel

Excelente hotel, quartos fantásticos e enormes, pequeno almoço fabuloso.

Una excelente surpresa. Habitación familiar grande y moderna. Personal muy amable. Muy recomemdable

Very well decorated and comfortable hotel. Hidden in the center of Viana do Castelo is a little surprise, a 4-star hotel with an industrial appearance in an apparently small building, but divided into 2 parts and very well decorated internally. Good quality rooms and very large bathrooms at the level of a 5-star hotel. Interior decoration with characteristics of an old building, but very well renovated and restored. Large bedroom TV. There is no coffee machine in the room and the black out wooden window does not completely block out the light. The breakfast room is pleasant, but the quality of the meal, perhaps because it was still low season and the hotel's occupancy did not seem high, there was a lack of several products. Still, it's not difficult to improve. It's worth starting to offer scrambled and/or other hot eggs, plus juice offerings including fresh orange juice. The lack of private parking is also a disadvantage, but there are several options nearby, including a public underground car park right in front of the hotel, which is open 24 hours a day. Walking a little, you can park for free. The quality/price of the hotel is very adjusted to what is available, equivalent in several aspects of room quality and comfort to what the Axis Viana Hotel offers but at a lower cost.

Very good conditions. Very good breakfast. Coming back...

The room we were allocated is for guests with reduced mobility, which is located next to the restaurant where breakfast is served. In addition to having to hear the air conditioning machines outside working all night, from 6:30 in the morning we could already hear dishes and cutlery. It is a room without any type of soundproofing and makes us feel as if we were in a basement. As it is in the main corridor leading to reception, we could hear the noise of suitcases and people passing by. I believe that this room should be allocated at a reduced price and/or the conditions of the room should be made known to the guest. You should not be charged the price for a room in another area of ​​the hotel. Especially in high season with the prices charged at that time. We stayed in March and we have no hesitation in returning now. Due to this experience we will not be returning. We alert you to the situation since when we expressed our displeasure nothing was done to change or compensate for the situation.

The hotel is located in the center and has a beautiful old part (the staircase and the skylight and the stucco ceilings are spectacular) as well as great rooms in the new part. The staff were very helpful and friendly. The breakfast selection was plentiful and varied. If you arrive by car, there is space in the underground car park. The rooms are modern and thematically named after water sports and decorated with photos. A beautiful bathroom and small gifts from the hotel for guests round off the great impression. A clear recommendation.