Curious58335353092
March 18, 2024
Literally THE WORST HOTEL EVER!!!!!! The manager is non-existent and the assistant manager could not be more rude if she tried. The rooms are run down and housekeeping is a side thought. (hair in shower, no soap, dirty towels, sticky remote, lightbulbs out and loud hallway noise) This is a franchise so they have their own rules and don't follow Marriott corporate policies. If visiting Champaign-Urbana STAY ANYWHERE ELSE!!! SERIOUSLY, THE WORST HOTEL STAFF I'VE EVER ENCOUNTERED. Did not apologize or try and fix any of my complaints. Apparently this seems to be how the run this motel and they don't care. Marriott should close this property down