Plot 181, 3B, Industrial Area Phase I, Chandigarh, 160002, IndiaView Hotel Details
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1 night
Novotel Chandigarh Tribune Chowk Guest Reviews
3.9/5
Good
48 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All reviews(48)
Positive reviews(6)
Clean and tidy(2)
Great location(2)
Negative reviews(4)
Anonymous User
Superior King Room
Stayed in Jul 2024
Family
8 review
1.0/5
Posted on Jul 17, 2024
I booked a prepaid stay at this hotel, including breakfast, but due to a last-minute transportation cancellation, I had to cancel my reservation. I spoke with 3 different hotel representatives over the phone, and they all assured me that cancellation would not be a problem given the circumstances. However, when I followed up, the hotel refused to refund or modify my prepaid booking.
Despite my polite requests and explanations, the hotel was only interested in taking my money without providing any service or accommodation. They kept delaying a decision and ultimately told me that the prepaid booking could not be changed or canceled. This was an extremely frustrating and disappointing experience, especially from what is supposed to be a 5-star establishment.
I ended up paying completely out of pocket for a stay that never happened, all because the hotel prioritized keeping my money over addressing my valid situation and requests. I would strongly caution anyone from booking with this hotel, as their customer service is severely lacking, and they do not seem to value their guests or act in good faith. An absolutely pathetic experience overall!
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Pattama
Executive King Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Good service, nice room and lovely hotel.
Guest User
Superior Twin Room, 2 Twin Beds
Stayed in Oct 2023
Business travelers
33 review
2.5/5
Posted on Oct 17, 2023
Put the sign on the bed to change bed sheet BUT never change ? ? ? Shower gel etc. also never top up ? ? ?
Guest User
Superior Twin Room, 2 Twin Beds
Stayed in Oct 2023
Business travelers
33 review
3.7/5
Posted on Oct 9, 2023
So far good location. BUT not much choice on food hope can improve the food menu
Siddharth M.
Superior King Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 27, 2024
great location, very hygenic.
chong wee
Superior King Room
Stayed in Jan 2024
Business travelers
31 review
4.7/5
Amazing
Posted on Jan 20, 2024
5 star quality as expected from Novotel
Harsh J
Superior Twin Room, 2 Twin Beds
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Great hotel
YOSHIYUKI
Superior Twin Room-Free Wifi
Stayed in Jan 2025
Business travelers
4 review
4.0/5
Very Good
Posted on Feb 4, 2025
It was a very comfortable hotel. I recommend it.
The rooms were clean and the front desk service was excellent. It will reduce stress during your stay in India.