The overall feeling of staying in the past few days is average, the environment and health are still satisfactory, mainly because the service has a few points that need to be improved:
1. Because it is a continuous living, there are personal valuables in the bedroom in the room. The cleaning staff enters the garbage bag without contacting in advance. Although there is a sense of service, some steps cannot be saved, and the garbage is cleaned up. The paper in the toilet is not replenished in time. Tell the front desk that paper towels are needed. But it was not delivered until noon.
2. Breakfast is provided in the morning, but the front desk on the day of check-in did not indicate that you need to get breakfast before you can eat, and the first day to go to the restaurant to eat, the restaurant service staff did not mention that you need to show the meal, brush the room card and report the room number to eat, But the next day when you eat again, you ask to show the meal, very unreasonable, and the process is cumbersome.
3. The deposit should be refunded when checking out. The front desk said that there is a problem with the system network. The original refund will be received before 19:00, and the refund will be finally received at nearly 21:00. The service staff will communicate for the call before 19:00.
The service is conscious but the details are really average and need to be improved
Outstanding
655 Reviews