No. 146 Xiaotang Road, Economic Development Zone, Changsha County, Hunan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Changsha Apricot Hotel Guest Reviews
4.7/5
Outstanding
367 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(367)
Positive reviews(360)
Reviews with photos/video(150)
Awesome amenities(57)
Friendly front desk staff(47)
Delicious breakfast(34)
Many amenities(27)
Large rooms(20)
Convenient parking(17)
Stayed multiple times(9)
Highly recommended(6)
Negative reviews(7)
Noé S.
Star Sea Business Suite With Queen Bed (One Bedroom With One Bathroom)
Stayed in Jan 2024
Business travelers
9 review
4.5/5
Great
Posted on Jan 14, 2024
I have been staying at this hotel for 4-5 months now (for work) and it has been a very good experience.
The rooms are always very clean. The cleaning lady would come to clean every day.
The staff is always especially helpful. Thank you Anna for helping me so many time! :)
Response from Property: Thank you for always returning to Citadines Xingsha Changsha when you are in .We are happy to read that we have met your expectations as our team works hard to deliver personalized experiences for all our guests.Wish you a happy life and look forward to your next stay!
Guest User
Star Sea Business Suite With Queen Bed (One Bedroom With One Bathroom)
Stayed in Mar 2024
Business travelers
5 review
2.2/5
Posted on Mar 16, 2024
My order includes fruit. Maybe I arrived late and there is no fruit. It's OK. I don't need fruit. I didn't look carefully when I entered the room. The dust removal needs to be strengthened.
Original TextTranslated by Google
Response from Property: Changsha Xingzhan Xing Hotel has taken over the hotel operations again in June 2024. We have strengthened rectification of the previous quality problems. We are deeply sorry for the unpleasant experience it has brought to you. We have arranged for detailed hygiene to be paid attention to. First of all, I look forward to your next visit and I believe you will have a different experience.
Anonymous User
Star · Deluxe Suite (2 Bedrooms, 2 Living Rooms, 2 Bathrooms)
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The room is very cozy. I brought my dog with me. It was very friendly. The extra 100 pet cleaning fee was worth it. The two-bedroom room cost 600 and the bed was very big. The auntie who cooked noodles for breakfast was very good. The noodles she recommended were delicious. The only downside was that the kitchen drain smelled bad. The kitchen hygiene was not very good.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for choosing to stay at Citadines Xingsha Changsha and for giving us your review despite your busy schedule. After receiving your comments, we immediately worked with the engineering housekeeping department to investigate the drainage problems in all rooms and made immediate improvements to any defects. At the same time, we will also strengthen the housekeeping department's room inspections to ensure the comfort and cleanliness of the rooms. We are honored to receive your comments, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Baimabubai
Xinghai · Mahjong Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Hygiene: clean and tidy
Facilities: all living facilities are available, in line with the "apartment" positioning
Service: above ordinary hotels, below home away from home
Environment: lots of food around
Welcome fruit: one red apple and one green apple, not very good
Summary: 400 price range is suitable (suite)
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Guest User
Xinghai · Mahjong Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Checked into Citadines Changsha County on the 17th. It was a bit late. The customer service lady Jiang patiently introduced several rooms of different prices. She recommended a suitable room type according to our housing requirements and upgraded us to a suite. We were very satisfied and stayed for a few more days. The stay experience was super super good. After checking out, the front desk found out if there were any items taken away and contacted by phone immediately. Thank you again! I will recommend Citadines to my friends
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Lwp_165
Star Sea Business Suite With Queen Bed (One Bedroom With One Bathroom)
Stayed in Mar 2024
Travel with friends
16 review
3.0/5
Posted on Mar 23, 2024
The hardware and software need to be improved, and the room hygiene standard is still relatively low. There are stains on the floor of the toilet, and it is hard to tell whether it is water stains or urine stains. There is a weird smell.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Citadines Changsha and writing us your experience. We are very sorry for the inconvenience caused to you. We have made rectifications and repairs to the room as soon as possible. Your encouragement is also the basis for our continuous progress. We will continue to improve and check for omissions to bring the best experience to our customers. We sincerely look forward to your next visit!
Fero19
Xinghai · Mahjong Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Mar 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Everything was great. The hotel is very modern and clean. I would definitely come back.
Original TextTranslated by Google
Response from Property: Dear Guest,We thank you for sharing the fond memories as it brightens our day!Thank you again for selecting us as your preferred accommodation choice for your and we look forward to welcoming you back soon!
Luffy
Xinghai · Mahjong Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Jan 2024
Business travelers
115 review
5.0/5
Outstanding
Posted on Jan 11, 2024
I stayed here on a business trip. Last time I didn't get the room because the price was too high. This time I saw the price dropped a bit, so I booked it without hesitation. The front desk helped me upgrade the room to a suite, which has everything including a living room, kitchen, bedroom and bathroom. It was very good. I'll give you a discount next time when the price is over budget.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Star · Deluxe Suite (2 Bedrooms, 2 Living Rooms, 2 Bathrooms)
Stayed in Jun 2023
Family
12 review
2.7/5
Posted on Jun 24, 2023
First time staying with my family and baby. I felt good when I first entered the room. The next day, when I took a shower, I found a big cockroach 🪳. I jumped up instantly. It was in the bathroom. Towels and bath towels were hanging next to it. I told the front desk. The front desk told me that it was late at night and I could change rooms if I needed. But my baby had fallen asleep. How could I change rooms? When I checked out the next day, the duty manager came out to apologize and told me that this cockroach situation was also very distressing to them and could not be completely solved because the pipes in each room were interconnected 😢
When I checked out, I asked the front desk when the prepaid deposit would be returned? The waiter said it would probably take a few hours. Now 9 hours have passed...
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for the bad stay experience you had during this stay. After receiving your feedback, the hotel management attached great importance to this issue and immediately contacted the hotel's disinfection supplier to check on site and provide a solution. The hotel has always carried out disinfection work twice a month to ensure a clean and comfortable accommodation environment for guests staying in the hotel. We have carried out all-round disinfection of the hotel's green belts and the surrounding areas of restaurants in accordance with the opinions of the disinfection supplier, and will increase the frequency of disinfection to prevent such phenomena from happening. Your deposit has been returned to the original account after the platform's review. You are welcome to come back to experience it next time!
Guest User
Xinghai · Business Twin Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Jun 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Walking into the lobby, I felt very warm and there were many rest areas. The front desk was very friendly and the check-in was fast. I have stayed in this hotel with my family before, and the experience this time was still great!
Facilities: The facilities are quite complete, and there are almost new kitchen utensils and tableware for cooking.
It is said that this hotel allows pets to stay. I will recommend this hotel to friends who travel with pets!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time during your trip. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again!
Guest User
Xinghai · Business Twin Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 12, 2023
1. The front desk service is very warm and thoughtful. I feel at home. 2. The room is very soundproof and quiet. It is comfortable and has a good experience. 3. The hotel is clean and tidy, which makes people feel comfortable. Overall, it is suitable for business trips or travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience in your busy schedule! As a member of the Citadines brand under the Ascott Group, the world's largest serviced apartment operator, we are very pleased to learn that you are satisfied with your stay in our apartment. Your affirmation will inspire us to continue to work hard to improve product quality and service quality. All the staff of Citadines Xingsha Changsha sincerely look forward to your next visit, and also welcome you to patronize Ascott's serviced apartments again!
Guest User
Xinghai · Business Twin Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Dec 2023
Couples
14 review
5.0/5
Outstanding
Posted on Dec 7, 2023
Very high-end and very affordable. The best thing is that it is pet-friendly. Such a good pet-friendly hotel, this level of conditions, and super high cost performance are simply amazing. And convenient parking, direct elevator. There is a food street around, which is convenient for dining. It is even more convenient and fast to the highway entrance and exit.
The hotel also gave me a complimentary breakfast, which was quite delicious, with my favorite bacon, fried eggs, egg tarts, and sausages...
This is an ideal hotel for self-driving tours with pets. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, seeing your thoughtful review makes me feel happy. Thank you again for your review. Citadines Xingsha Changsha is willing to be your companion on the road of travel and business trip. We are willing to provide you with meticulous service during your stay or on the journey. With your satisfaction and affirmation, we will continue to stay true to our original aspirations on the road of growth and only hope to bring you satisfactory and surprising services. Looking forward to meeting you next time.
Jingxin
Xinghai · Mahjong Suite (1 Bedroom, 1 Living Room, 1 Bathroom)
Stayed in Nov 2023
Business travelers
44 review
5.0/5
Outstanding
Posted on Jan 11, 2024
One of the most comfortable hotels in Changsha County
I have stayed there several times and it is good
Clean, hygienic, tidy, good service and good breakfast
There is a flower shop and supermarket at the door and many places to eat
Convenient transportation
Facilities: very good
Hygiene: clean
Environment: good
Service: in place
Original TextTranslated by Google
Response from Property: Dear distinguished guest, Thank you very much for choosing to stay at Citadines Xingsha Changsha and sharing your stay experience with us in your busy schedule. Thank you for your recognition and encouragement. We are committed to providing you with a warm and cozy stay experience, making you feel as comfortable and at home. Thank you for your affirmation of our service. We hope that our apartment can become your first choice for business travel and look forward to continuing to serve you next time. I wish you a happy life
Guest User
Star Sea Business Suite With Queen Bed (One Bedroom With One Bathroom)
Stayed in Oct 2023
Couples
17 review
5.0/5
Outstanding
Posted on Oct 10, 2023
Just like the photos online, it is clean, hygienic and bright. They also helped me with late check-out, which was very considerate. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing to stay at Citadines Xingsha Changsha and taking the time to give us a five-star rating despite your busy schedule! Thank you for your recognition. We will definitely maintain our current enthusiasm and continue to work hard to improve service quality so that you can enjoy considerate service and feel the warmth of home every time you stay at Citadines! Looking forward to your next stay! wish you a happy life!
Youshuang
Star · 3-bedroom Deluxe Suite (3 Bedrooms, 2 Living Rooms And 2 Bathrooms)
Stayed in Sep 2023
Family
6 review
4.5/5
Great
Posted on Oct 1, 2023
The check-in experience was very good. The room was large, clean and tidy, with complete facilities. It was a bit old. The service was very friendly.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! We are happy to bring you a wonderful time during your trip. The hotel opened in 2020 with a novel design concept. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again ! Welcome to come back and experience it again!