Echarm Hotel (Changsha High-speed Railway Station) Reviews
Echarm Hotel (Changsha High-speed Railway Station)
Changsha, ChinaView Hotel Details
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Echarm Hotel (Changsha High-speed Railway Station) Guest Reviews
4.7/5
Outstanding
3766 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(3766)
Positive reviews(3691)
Reviews with photos/video(553)
Friendly front desk staff(593)
Easy to get around(522)
Convenient location(479)
Close to train station(402)
Awesome amenities(360)
Many amenities(228)
Delicious breakfast(148)
Perfect for business trips(71)
Negative reviews(75)
Jiming LU
Cozy Room (Double bed)
Stayed in Mar 2024
Couples
5 review
Outstanding
Posted on Mar 30, 2024
good location, TV is big, we fell asleep with a movie about Neruda.
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
ricky
Pleasant big bed room
Stayed in Apr 2023
Family
9 review
Posted on Apr 9, 2023
Poor air con, far away from railway, smelly
Anonymous User
Cozy Room (Double bed)
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 21, 2024
goodgood
Yixiaohanxue
North European-Style Cozy Room (2 beds)
Stayed in Nov 2023
Business travelers
16 review
Outstanding
Posted on Dec 2, 2023
very good
Guest User
North European-Style Cozy Room (2 beds)
Stayed in Feb 2023
Friends
1 review
Outstanding
Posted on Feb 11, 2023
good～
Guest User
Cozy Room (Double bed)
Stayed in May 2024
Solo travelers
1 review
Very Good
Posted on May 13, 2024
The hotel is located near Changsha South Station, the front desk service is good, and the hotel is clean! But the sofa is old? It's dirty! The room is not soundproof, and you can hear people talking at the door! There was a power outage at night, and I climbed the stairs on the 6th floor!
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Response from Property: Dear guest, thank you for your comments on the hotel. We are deeply sorry for your experience during your stay. We will inform the relevant departments of your valuable comments. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Mayingf
Cozy Room (Double bed)
Stayed in May 2024
Couples
5 review
Outstanding
Posted on May 6, 2024
Very few comments. This is the second time I stay in this hotel. The front desk service is also very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Guest User
Cozy Room (Double bed)
Stayed in Apr 2024
Other
1 review
Outstanding
Posted on Apr 25, 2024
The front desk service attitude is very good. The hotel environment and sanitation are very good. I am very satisfied with the place and stayed there once.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Guest User
Pleasant big bed room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 22, 2024
The hotel service is very good, especially Xiao Wang, the environment and sanitation are very good, and the facilities are complete!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Guest User
Cozy Room (Double bed)
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 10, 2024
The hotel is clean and tidy. It is on the 7th floor. There is no high building blocking the view from the window. The panoramic view of the South High-speed Railway Station is right opposite and can be seen clearly. The Changsha specialty snack shop downstairs is not expensive. I always want to eat all of them, but my stomach is not big. I hope to come again. Suofen is definitely the first choice. The hotel's free breakfast has dozens of choices. It is not luxurious, but delicious. The price is 200 yuan, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
didiann2001
Cozy Room (Double bed)
Stayed in Mar 2024
Solo travelers
50 review
Outstanding
Posted on Apr 1, 2024
The room is very fresh and has everything. The location is also very convenient. You can see the South Station from the restaurant on the third floor. It takes more than ten minutes to walk from the high-speed rail station. There are restaurants and supermarkets around. It is the best choice for accommodation in South Station. The price is also affordable. The front desk also gave breakfast coupons.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Guest User
Selected Room (2 beds)
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 9, 2024
The front desk staff is very nice and the room facilities are very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Liuyingvolar
Cozy Room (Double bed)
Stayed in Mar 2024
Couples
9 review
Very Good
Posted on Mar 28, 2024
The advantage is that it is close to the high-speed rail station, which can be reached in about ten minutes on foot. However, the room is relatively old and there are no special facilities. The laundry room is on an open-air platform and the toilet ventilation is not very good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Guest User
Selected Room (2 beds)
Stayed in Jan 2024
Business travelers
1 review
Outstanding
Posted on Jan 6, 2024
The location is very convenient for people who take the high-speed rail. It is very convenient to walk to the station in 10 minutes. This is the most satisfactory hotel I have stayed in Changsha. It is a 5-star hotel. The hotel environment and guest rooms are really very clean and tidy, and the equipment and decoration style are very new. The front desk treasure box prepared eye masks and disposable toilet seats, which is very good. Next time I come to Changsha, I will definitely come here because I really like and am satisfied with this hotel. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
Guest User
Selected Room (2 beds)
Stayed in Jan 2024
Friends
1 review
Outstanding
Posted on Jan 3, 2024
Very nice, when visiting Changsha, this hotel is still comfortable. Take the subway to Wuyi Square, Juzizhoutou, and Line 2 to get there directly. The high-speed rail station is right at the door the next day. It is convenient. The hotel facilities and equipment are relatively complete, and the service staff are also enthusiastic. When I asked how to go, they helped me plan it. Thank you☺️
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your review! Yishang Hotel (Changsha High-speed Railway Station) advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again at Yishang Hotel (Changsha High-speed Railway Station). Replying person: Front Office Department
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