No.147 Jiefang West Road, Furong District, Changsha, Hunan, ChinaView Hotel Details
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Manxin Hotel (Changsha IFS) Guest Reviews
4.8/5
Excellent
2789 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(2789)
Positive reviews(2753)
Reviews with photos/video(702)
Friendly front desk staff(406)
Easy to get around(392)
Delicious breakfast(358)
Convenient for shopping(241)
Close to metro(135)
Small room size(64)
Luggage delivery service(16)
Negative reviews(36)
Guest User
Mini Room (Double Bed)
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 29, 2024
The service here is amazing!
Response from Property: 親愛的賓客:您好!感謝您的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望長沙國金中心漫心酒店會是您回憶裏最温馨最獨特的那個!漫漫長路,能夠相伴已然是最大的幸運,願以後的旅途中能一直陪伴您同行,小夥伴們也會努力做到更好,期待與您在下一城漫心相遇!
Guest User
Superior Mini Room (Double Bed)
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel is located in the city center. It is very convenient to eat, drink and have fun downstairs. The front desk service is very friendly and the provided eye mask is very comfortable. The environment is good. A guide to tourist attractions is provided. The room is clean, the air conditioning is very effective, the TV can be projected, there are 4 bottles of free water in the room, and drinks are provided. The laundry room and gym are free to use 24 hours a day. Breakfast is open until 11 o'clock, which is very considerate. The breakfast is rich in variety and delicious. The cleaning lady helped me clean the socks I left on the sofa. It was a very considerate service! Worth staying again! The experience is super satisfying.
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Original TextTranslated by Google
Response from Property: [Opposite to IFS, Changsha Internet celebrity check-in screen is at the door, and Pozi Street and Taiping Old Street are nearby] Dear guests, hello! Thank you for taking the time out of your busy schedule to review Changsha International Financial Center Manxin Hotel. Thank you for your support and recognition of us. The hotel has a strategic location and also has an underground parking lot~ I always believe that as long as you put your heart into it, you can achieve anything. Many times, it is the simplest, simplest and most direct actions and words that move us. Every happy smile is a compliment and encouragement. Meeting you, encountering wonderful things, everything is for you. I hope you like us as always and look forward to your next visit!
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Guest User
Superior Mini Room (Double Bed)
Stayed in Aug 2024
Family
31 review
3.6/5
Posted on Aug 22, 2024
I have stayed at Manxin several times, and Manxin Hotel has always given me a good impression. This time I chose Manxin in Changsha. Overall it was okay, but I can’t give it a high score this time because it didn’t go well. I booked it for 2 consecutive nights on Ctrip. There was no message, maybe it was because of the platform, but after they reissued it for me, they only sent me a message for one night. They called me the next day to consult and they didn’t reply. They waited for me to run around to update my room card and service details. Needs to be improved
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Original TextTranslated by Google
Response from Property: Dear customer, regarding this incident, we have communicated with our partners to improve the real-time nature of orders. Analyze the incident, summarize the service shortcomings of the employees in the incident, and conduct special training to avoid the recurrence of the problem! We are deeply sorry for your bad stay experience and sincerely wish you a smooth life and a successful career!
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Xiangxialong7998
Classic Mini Room (Double Bed) (Window)
Stayed in Aug 2024
Travel with friends
8 review
1.5/5
Posted on Aug 5, 2024
Except for the good location, this hotel has bad reviews for everything else! The facilities are old, and I complained about the glass windows as soon as I entered, but they had not been taken care of when I left! In addition, the room was too cramped and the bedding felt damp to the touch! The toilet space in the bathroom is also too narrow. Going to the toilet feels like sitting in jail or facing the wall... In short, this hotel is not worth the price!
The price of this room, I paid online is 773 yuan per night (Xinxiang Classic King Room)! If Ctrip recommends it again next time, I will complain or report it under my real name!
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Original TextTranslated by Google
Response from Property: [Opposite the IFS, the Changsha internet celebrity check-in screen at the door, and Pozi Street and Taiping Old Street are all nearby] Thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding the issues you mentioned about the rooms being too small and too old, the hotel is located in the bustling section of Huangxing Plaza and Wuyi Business District. Opposite is Wuyi Plaza International Financial Center IFS and next to Huangxing Plaza. Due to the location, it is indeed It's a bit small, including the fact that the hotel has been open for 5 years in 2019. It is true that the room facilities and equipment have depreciated more or less during use. The price issue fluctuates according to the surrounding market prices. If you are not able to accept the price on that day, you can give feedback to the hotel and we will sincerely solve your problem. You can contact the hotel in advance for your next stay to arrange a room that satisfies you! We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
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Guest User
Mini Room (Double Bed)
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Jan 18, 2025
The front desk staff are enthusiastic and considerate, the hotel is clean and tidy, and the service is very good!
Original TextTranslated by Google
Response from Property: [Opposite to IFS, Changsha Internet celebrity check-in screen is at the door, and Pozi Street and Taiping Old Street are nearby] Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you, and through your meticulous attention to detail From the description, you can feel the happiness that this journey brings to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city!
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Anonymous User
Superior Mini Room (Double Bed)
Stayed in May 2024
Travel with friends
1 review
1.6/5
Posted on Jun 2, 2024
The location is okay, opposite ifc, which is really convenient.
But the room was not worth the price I booked.
Very small, shabby and old. The superior room doesn't even have a wardrobe.
Ctrip also recommends high-end models. If this is the case, then all my years of staying in hotels have been in vain. I'm not going to lie when I say that this room is similar to Home Inn. I feel like the Ctrip reviews I read are very fraudulent. If you look at the hotel room, I can’t decide, so I won’t decide on this one.
Service is the only thing I think is okay.
The geographical location is almost the same near May Day anyway.
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Original TextTranslated by Google
Response from Property: [Opposite the IFS, the Changsha internet celebrity check-in screen at the door, and Pozi Street and Taiping Old Street are all nearby] Thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding the issues you mentioned about the rooms being too small and too old, the hotel is located in the bustling section of Huangxing Square and Wuyi Business District. Opposite is Wuyi Square International Financial Center IFS and next to Huangxing Square. Due to the location, I feel uncomfortable The Yi King Room and Xinyue Superior King Room are indeed a bit small, including the fact that the hotel has been open for 5 years in 2019. It is true that the room facilities and equipment have depreciated to a greater or lesser extent during use. You can contact the hotel in advance for your next stay, and we can help you arrange a room with large space and good orientation that will satisfy you in advance! We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
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Anonymous User
Superior Mini Room (Double Bed)
Stayed in Apr 2024
Family
4 review
1.5/5
Posted on May 6, 2024
The hotel's hygiene is worrying, too bad. The child stayed for a few nights and was bitten by something similar to mites. The price on May Day is not cheap. It was also because of the Manxin brand and the location. But it turned out like this. I really regret it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing the store for your May Day trip. From your perspective, we apologize to you for the problems your child has had. However, the store strictly follows the one-customer-one-change and disinfection system, and the selected washing suppliers are all local high-quality washing suppliers with high ratings. We have also provided feedback on this situation. As reported in the picture, the situation is more similar to papular urticaria. I wonder if it may be an insect bite while going out to play. Thank you for your support of our brand. If you have any other questions, please feel free to contact us. Wish you a happy life!
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Anbeigeyiya
Superior Family Mini Room (Window)
Stayed in Oct 2024
Family
11 review
1.0/5
Posted on Oct 6, 2024
Hygiene: Dirty is unacceptable
Environment: Chaos
Service: Poor
This is the worst hotel I have ever stayed in. It was my first time in Changsha and I had no experience. The hotel was a mess. The room was dirty, the air conditioner had a peculiar smell, and the windows were broken. If it's not too late, I really don't want to bother. I scraped through the night and barely slept. Hey, everyone, please avoid this trap.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are deeply sorry for your poor experience! After receiving your feedback, we went to the room with the person in charge of the room to check the situation. At that time, you had just checked out and it was not cleaned. We checked all the floors, walls, windows, shower rooms, etc. , no dirty places were found, the windows were in good condition, we also turned on the air conditioner, waited for a while, checked, and did not notice the odor problem, or we did not look carefully and ignored it, you You can contact us directly and we will definitely make corrections actively. Wish you a happy life!
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Guest User
Superior Family Mini Room (Window)
Stayed in Aug 2024
Family
2 review
2.7/5
Posted on Aug 28, 2024
Parking is super inconvenient.
The height of the building is 1.9 meters, which is quite depressing.
Breakfast was poor and dirty,
There is only one ladder, and you have to wait a long time to get up and down.
The experience is very poor.
Original TextTranslated by Google
Response from Property: [Opposite to IFS, Changsha Internet celebrity check-in screen is at the door, and Pozi Street and Taiping Old Street are nearby] Dear guests: Thank you for staying at Changsha International Financial Center Manxin Hotel. We are very sorry to disappoint you this time, and we are deeply sorry for this. Apologize. There is a free parking lot on the first floor of the hotel for guests staying in the hotel. When you go out, you only need to go to the front desk to verify the license plate number. Everyone's taste for breakfast may be different. I am very sorry that I did not meet your needs. The hotel elevator There are 2 elevators exclusively used by the hotel, plus one elevator in the property, a total of 3 elevators. Maybe you only saw one elevator running because our reminder was not in place. We will carefully study the issues you mentioned above and actively rectify them. Thank you for your help. We hope to provide you with a satisfactory stay experience during your next stay. We look forward to your visit again!
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Guest User
Mini Room (Double Bed)
Stayed in Jan 2025
Business travelers
10 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Weiwei's service at the front desk is very good!
Original TextTranslated by Google
Response from Property: [Opposite to IFS, Changsha Internet celebrity check-in screen is at the door, and Pozi Street and Taiping Old Street are nearby] Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you, and through your meticulous attention to detail From the description, you can feel the happiness that this journey brings to you. This is what our service providers have always pursued. This will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city!
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Ryan
Mini Room (Double Bed)
Stayed in Jan 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 2, 2024
The check-in experience was very good. Zhou Can at the front desk was also very considerate. There was a fruit gift for check-in, and there were also late night snacks at the front desk at night!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city!
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SIMONA888
Superior Mini Room (Double Bed)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The service is very good, the ladies at the front desk are very warm and considerate. The atmosphere around the New Year's Eve hotel is great, Changsha is beautiful
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city!
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Guest User
Standard Mini Room (Window)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 1, 2024
The location of the hotel is very good. It is opposite the International Financial Center. It is very convenient to go everywhere. 😄
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to meeting you in the next city!
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Xinxinyang
Mini Room (Double Bed)
Stayed in May 2024
Family
10 review
1.0/5
Posted on Jun 2, 2024
The room was too small, the service was fake, the room had a strong smell, and it was very noisy. The waiter just said something nice, and because something happened to delay some time, he had to force me to check out or ask for a price increase to renew the room. Bad review~
The most real feeling, the experience is very bad.
Original TextTranslated by Google
Response from Property: [Opposite the IFS, the Changsha Internet celebrity check-in screen at the door, and Pozi Street and Taiping Old Street are all nearby] Thank you for sharing your review. I am sorry that this stay did not fully meet your expectations. Regarding the issues you mentioned about the room being too small and the service, the hotel is located in a bustling area of Changsha, opposite the Wuyi Square International Financial Center IFS and next to Huangxing Square. Due to the location, it cannot be absolutely quiet due to the flow of people at night. The room types of Xinyi King Room and Xinyue Superior King Room are also on the small side. We will call you during check-out time on the same day to confirm whether the room needs to be reserved for you. We have no intention of forcing you to check out. The price issue fluctuates according to the surrounding market prices. If you are not able to accept the price on that day, you can give feedback to the hotel and we will sincerely solve your problem. You can contact the hotel in advance for your next stay to arrange a room that satisfies you! We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
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Guest User
Mini Room (Double Bed)
Stayed in Nov 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Nov 24, 2023
The lady at the front desk is so beautiful. The service staff of the hotel are very warm and nice. The facilities are newer and the location is more convenient. It is a little noisy because it faces the street: I hope the price will not increase. I will stay here again next time. There are many varieties of breakfast, which exceeds expectations!
Original TextTranslated by Google
6/10
Response from Property: Dear guest: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services in order to let every guest have a home-like experience here. , your encouragement is the driving force for us to move forward, but it never stops there. We look forward to meeting you in the next city!