Vienna International Hotel (Changsha Wuyi Square)

Vienna International Hotel (Changsha Wuyi Square) Reviews

Vienna International Hotel (Changsha Wuyi Square)

No.27 Qingheli Road (Yucheng Kaifu Square), Changsha, ChinaView Hotel Details
Vienna International Hotel (Changsha Wuyi Square)
Vienna International Hotel (Changsha Wuyi Square)Vienna International Hotel (Changsha Wuyi Square)Vienna International Hotel (Changsha Wuyi Square)
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Vienna International Hotel (Changsha Wuyi Square) Guest Reviews

4.4/5
Very Good
956 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(956)
Positive reviews(891)
Reviews with photos/video(137)
Easy to get around(120)
Friendly front desk staff(88)
Close to metro(66)
Convenient parking(31)
Delicious breakfast(27)
Average sound insulation(24)
Stayed multiple times(8)
Loved the night views(8)
Negative reviews(65)
Radicke
Superior Room - City-View (Double bed) (Upper floor)
Stayed in Apr 2024
Couples
3 review
3.5/5
Posted on Apr 20, 2024
Ok hotel close to the city center. A bit unfortunate that apparently all rooms allow smoking. Cleanliness was alright, although we had our first room changed because of it. Second room was fine.
Response from Property: Thank you for sharing such a detailed review. We are sorry that this stay did not fully meet your expectations. We will share every valuable suggestion you mentioned with the hotel management, find out the shortcomings from the subtleties, maintain the good aspects, and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe that you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Guestroom - River-View, Night View (2 beds)
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Apr 18, 2024
Overall it's pretty good! The room is clean and you can see the Xiangjiang River. The hotel is very close to the river, and it's very comfortable to take a walk at night. Changsha is very grand, and there is a light show every night by the Xiangjiang River around the hotel. I didn't take good photos. It rained heavily one day, and it felt like the end of the world in the room.
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Response from Property: Dear guests: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. Looking forward to meeting you again!
Guest User
Superior Room - City-View (2 beds)
Stayed in Apr 2024
Friends
3 review
1.5/5
Posted on Apr 15, 2024
The room has a peculiar smell, the carpet is super dirty, the bed can be moved, but it has wheels underneath, the bed sheet has holes, the chair is as shown, it's really not worth the price, you can see it in the picture above, I don't recommend it at all, I can't complain, it's called the May Day Square store, but it's actually about 3 kilometers away from the May Day Square
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Response from Property: Dear guest, hello! Thank you very much for your support to the hotel. Thank you for your valuable comments and suggestions on the shortcomings of the hotel. We have dealt with the relevant issues as soon as we received your reply, and are committed to improving the stay experience of every guest. We look forward to your visit again. I wish you a smooth work!
Guest User
Superior Room - City-View (Double bed) (Upper floor)
Stayed in Apr 2024
Friends
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Service: Good service attitude. Environment: You can see Xiangjiang River in one corner of the hotel. Facilities: The only drawback is that the bedside table can only be charged on one side, but I heard that the hotel is going to be renovated recently, and it may be better after the renovation. Service: Earplugs were provided proactively, fearing that the noise would disturb us.
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Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the motivation for all hotel staff to work, and making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Jufeng6666
Superior Room - City-View (2 beds)
Stayed in Apr 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
River view. Beautiful night view. Can see the thousand-year-old temple in Changsha. Also close
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Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaoweijia. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Guestroom - River-View, Night View (2 beds)
Stayed in Mar 2024
Friends
3 review
3.5/5
Posted on Mar 24, 2024
Booked a river view room, but you can only see the river in the distance diagonally from the room. There is construction going on downstairs, and there are construction vehicles working in the middle of the night, which is a bit noisy
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Response from Property: Dear guest: First of all, thank you for your careful review. We have shared your feedback with the relevant depar**ents of the hotel. Please allow us to express our sincerest apologies to you. Thank you very much for providing us with these valuable suggestions. We hope to invite you to experience again in the near future and provide you with better service.
Guest User
Standard Cozy Room (Double bed)
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The hotel has first-class facilities and considerate service. The room is spacious and bright, and the bed is comfortable, which allowed me to have a good night's sleep. The breakfast is rich and varied, highly recommended, and five-star praise.
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! The lady at the front desk was so happy to see your compliment! Every hotel has their sweet and warm memories. I hope Xiaowei will be the warmest and most unique one in your memory! Xiaowei is close to Fuxing Times Food Plaza, 1 km away and a 10-minute walk. Barbecue, Haidilao, milk tea and other services are waiting for you! Come back often and I wish you well!
Guest User
Superior Room - City-View (2 beds)
Stayed in Mar 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Mar 26, 2024
This time I came to Changsha, I stayed in this hotel. It has floor-to-ceiling windows, and the city and river views are quite nice. It is very close to the subway entrance, and it is very convenient to go to various tourist attractions in Changsha. It's pretty good!
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Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward.   Vienna International Wuyi Square Store strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. Xiaowei looks forward to your visit again!
Aiyoude🐠
Superior Room - City-View (Double bed) (Upper floor)
Stayed in Mar 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Mar 4, 2024
Stayed for the third night. Overall, this hotel is very good. I recommend it. The Jiaxian Hunan Restaurant downstairs is very good. Many locals eat there and order according to the ingredients. Good quality and low price
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Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home when staying at Xiaowei's house. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Deluxe 2-bed Room
Stayed in Feb 2024
Family
46 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The room is very big and very convenient. The subway station is just on both sides of the room. It is very very very convenient to travel. The front desk service is super super super super super good!!!
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Response from Property: Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, warm service has always been our pursuit, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy every day!
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The hotel is in a good location with convenient transportation. There is a subway within 200 meters and Kaifu Temple next to it. You can see the Xiangjiang River and Yinpenling Bridge from the room. The room is clean, warmly decorated, and has good facilities. It is worth recommending.
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Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Guest User
Guestroom - River-View, Night View (2 beds)
Stayed in Jan 2024
Family
2 review
3.0/5
Posted on Jan 28, 2024
It is quite far from May Day Square. You need to transfer to Line 1 from Line 2 of the Wuyi Square subway, then take 3 stations to Kaifu Temple, and walk about 500 meters to the hotel. The view room I stayed in had a good floor and good view, but the air conditioner in the room was really loud and noisy, and the sound insulation was average. I stayed for another 4 days, but the room was not vacuumed and the bedding was not changed. The experience was average.
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Response from Property: Thank you for your review. We apologize for the problems you encountered during your stay. We never want our guests to have a bad experience, and I will make sure to thoroughly investigate the issues you mentioned. Regarding the air conditioner: We have arranged for professionals to check it out, and there is no problem. We will also pay more attention to observation. You can see that there have been no comments recently about the loud noise of the air conditioner. Regarding not changing the supplies in the room: Many hotels only start changing them on the fourth day after staying for three days. We will also make suggestions to the relevant depar**ents for rectification. If it is convenient, I hope to learn more about your situation during your stay so that we can improve the hotel's facilities and services. Thank you for staying in our hotel, and I hope to continue to serve you next time. Best wishes
Guest User
Superior Room - City-View (Double bed) (Upper floor)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 21, 2024
This store is quite good, the receptionist is warm and friendly, the breakfast is rich in variety, the room is clean, and the location is excellent. It is very close to the subway entrance. It is very quick to go to Wuyi Square and Juzizhou.
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Response from Property: Thank you very much for your recognition and support. Your encouragement is our driving force. The hotel will launch more preferential activities and look forward to your visit again!
Guest User
Superior Room - City-View (Double bed) (Upper floor)
Stayed in Jan 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Facilities, renovated in 2018, but the environment is very Hygiene: The boss is very clean, and she will ask her where the keyboard is going Environment: Fresh and clean Service: Very good
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Response from Property: Dear customers! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by guests with the most sincere satisfaction. At the same time, we are also honored to provide you with the best service. You are very welcome to choose our hotel again whether for business trip or travel! We sincerely look forward to your visit again!
Guest User
Superior Room - City-View (2 beds)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Good environment, good sanitary conditions, and an extra breakfast coupon was given. Free parking is available. It is very close to the subway station. Very satisfied
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Response from Property: Dear guests: Thank you for your affirmation of us. Xiaowei pursues excellence and you will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point but no end. We look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!