No. 102, Building 2, Huanya Commercial Center, No. 109, North Guansichong Road, Yuhua District, Changsha, Hunan, ChinaView Hotel Details
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James Joyce Coffetel Guest Reviews
4.8/5
Excellent
1922 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1922)
Positive reviews(1898)
Reviews with photos/video(791)
Offers pick-up/drop-offs(351)
Friendly front desk staff(242)
Classy environment(191)
Tasty coffee(182)
Delicious breakfast(126)
Close to train station(82)
Well decorated(81)
Well designed(49)
Negative reviews(24)
SU-Bhattacharya
Queen Room
Stayed in Oct 2024
Couples
36 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Their coffee is not good! Also, people smoke everywhere! Otherwise it is fine. Staff needs to learn English a little bit more
Response from Property: “We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guest feedback seriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future to show you the high level of service that we are capable of providing
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Chue
Queen Room
Stayed in May 2024
Couples
31 review
3.5/5
Posted on May 19, 2024
We arrived at midnight and check out very early for the high speed train , , nothing much to comment for the surrounding of the hotel .
The location is very easy for us to catch a high speed train from Changsha south station .
The hotel offered free transfer to the train station ,
The only complaint was the sound proofing of the hotel rooms were bad. We could hear all conversations of our next door.
Response from Property: Dear guest: First of all, thank you for informing us about the problems you encountered during your stay at our hotel. We regret that we did not meet your expectations and please allow us to express our sincerest apologies to you. If you have any problems during your check-in, you can call the front desk and we will try our best to solve it for you! We hope to have the opportunity to provide you with better service in the near future.
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Guest User
Feifan Double Room
Stayed in Feb 2023
Business travelers
21 review
5.0/5
Outstanding
Posted on Mar 10, 2023
Great
Response from Property: Dear customer, thank you for choosing James Joyce Coffetel. James Joyce Coffetel has a unique welcome coffee service, a variety of books on the bookshelf, a blazing stove on the wall, and retro leather sofas, all of which will make you feel the difference here. , your recognition of Zhejiang is the driving force for our efforts. We are very happy to meet you. Zhejiang looks forward to meeting you again and looks forward to your visit again.
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Guest User
Queen Room
Stayed in Oct 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room is clean and spacious, with shuttle service, coffee coupons, red bean porridge for late night snack, good service, delicious breakfast, and easy to find. It takes more than ten minutes to walk to Metro Line 2. Most of Changsha attractions are on Line 2 and can be reached directly. There is also a specialty restaurant - Benluo, 2 kilometers away from the hotel. The stir-fried beef is especially delicious!
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
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LiangnaiR
Queen Room
Stayed in Oct 2024
Other
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The stay experience at Zhefei is really good. The cafe on the first floor is very nice. Two free coffee coupons were given. There are also free suppers in the evening. The room is also very clean and hygienic. There is a book to read inside. I will stay here again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
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Guest User
Queen Room
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The environment is very good, very quiet at night, the room facilities and indoor environment are very clean, and the decoration style is also good. The hotel service is very good, pick up and drop off the high-speed rail, and also gave two coffee coupons. Highly recommended~
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Guest User
Feifan Twin Room
Stayed in Oct 2024
Family
15 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The room is clean and close to the high-speed rail station, which is convenient for travel! There is also free pick-up and drop-off at the high-speed rail station, and the service is thoughtful! Xiao Liu is enthusiastic in service ~ give a thumbs up. I will stay here again next time I have the chance
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
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Guest User
Queen Room
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
First of all, the hotel room is clean, tidy and warm, the service is very good, and there is a high-speed rail pick-up service. Secondly, the front desk staff is also very nice, the coffee ☕️ is really delicious, there are supper in the evening, the breakfast is also very rich, and the location is also very good. It takes about 10 minutes to walk to the subway entrance and is close to the South Station for easy access.
Good night supper: good
1 cup of freshly ground coffee: very good
High-speed rail South Station pick-up service: very good🤣
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Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
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Guest User
Deluxe Room (Double bed)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 8, 2024
The room was very, very satisfactory, which can be summarized as follows
1. The room was clean and odorless, and the decoration was exquisite
2. No noise
3. The room service attitude was good, and they answered all questions and solved the problems quickly (special praise for Manager Xiao Liu, who not only did his job well, but also gave me reliable advice when I consulted about travel matters, and understood my needs in seconds during the hotel's welcome coffee, and presented me with a cup of delicious ice-skating Americano!)
4. The location is excellent, close to the subway station, and it can be reached in five minutes on foot
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Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Guest User
Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Facilities: Complete
Sanitation: Clean
Environment: Very good
Service: Very good and comfortable
Shuttle service at South High-speed Railway Station: Available
Good night snack: Available every night
1 cup of freshly ground coffee: Available
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Guest User
Feifan Twin Room
Stayed in Sep 2024
Other
6 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Very close to the high-speed rail and subway station, it is very convenient to go to attractions and pedestrian streets, the bed is very comfortable to sleep, the surrounding environment is very quiet, there are more than a dozen types of breakfast, and there is also a pick-up service, but we arrived at the hotel too late and did not enjoy it. The cafe on the first floor can also provide free coffee service
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Facilities: The hotel is newly renovated, the rooms are large, and there are drip coffee and tea in the room. You can also get American coffee downstairs (both iced and hot). There are not many breakfast options, but the variety is basically complete. There is also a noodle window. The aunties and uncles are very cute and enthusiastic.
Service: The staff are patient and meticulous. There is a high-speed rail station pick-up service, and the pick-up driver is also very enthusiastic.
Hygiene: The room is clean and tidy, and there is a laundry room.
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Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Yongshangrenjiaa
Feifan Double Room
Stayed in Sep 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Sep 28, 2024
It was totally unexpected. When I walked into the lobby, I was greeted by a strong artistic atmosphere and the aroma of mellow coffee. It was refreshing.
You can only use the elevator by swiping your card, which is safe.
The decoration of the room is very eye-catching and can help you fall asleep and rest.
There is free freshly ground coffee, free midnight snacks, free pick-up and drop-off at the high-speed rail station, and the front desk service is first-class.
By the way, the breakfast is very rich.
I will go there next time.
Facilities: Complete
Hygiene: Clean
Environment: Elegant
Service: Super
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Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
High-speed rail South Station pick-up service: Really good, convenient and fast
Goodnight snack: Very considerate, very nice
1 cup of freshly ground coffee: Good American
Facilities: The overall environment is very young
Sanitation: It is also very clean, and you can see that the cleaning is very careful
Service: There are many thoughtful little things in the room
Comments: I hope there is a room specifically for children. There are some metal handles that may affect lively children. It's just a small suggestion!
I will choose this place as my first choice when I travel or go on a business trip next time.
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Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.
Show More
Guest User
Queen Room
Stayed in Sep 2024
Travel with friends
40 review
5.0/5
Outstanding
Posted on Sep 8, 2024
There is a pick-up service. It is very close to the high-speed rail station. It is clean and relatively quiet. There are also food and convenience stores near the hotel. Coffee is provided. It is good. There are about 20 kinds of breakfast in the morning.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at James Joyce Coffetel Changsha South High-speed Railway Station and for supporting Xiaozhe. We have always advocated warm and meticulous service. We hope that every guest who comes to the store can feel the warmth of home. Xiaozhe sincerely invites you to stay at the hotel again and wish you a happy life.