To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1711)
Positive reviews(1680)
Reviews with photos/video(388)
Classy environment(211)
Friendly front desk staff(170)
Delicious breakfast(164)
Secluded lake view(42)
Luxurious(30)
Delicious buffet(25)
Great swimming pool(17)
Negative reviews(31)
Rolex劳力士
Deluxe King Room
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The place is nice and the staff speaks english very well
Response from Property: Dear guest, thank you very much for your praise of our hotel, looking forward to coming again, wish you a pleasant trip!
Guest User
Deluxe Lake View King Room
Stayed in Oct 2024
Business travelers
5 review
3.5/5
Posted on Oct 21, 2024
Staff is friendly, but only rarely speaks English. Hotel is not kept up well - many dings and things/ areas in need of repair.
Response from Property: Sorry, dear customer. Unfortunately, this stay did not meet your satisfaction. We will make improvements and look forward to your next visit
Alex
Deluxe King Room
Stayed in Oct 2024
Business travelers
98 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Amazing hotel as all intercontinental. I would go there again.
Response from Property: Dear guest: Hello! Thank you so much for giving us such a high evaluation and we are very happy to bring you such a wonderful experience in Changzhou.
Guest User
Deluxe King Room
Stayed in Jun 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Room is very nice and clean ,,next time I come again
Response from Property: Hello! Thank you very much for your support and recognition of intercontinental Changzhou. Everything we do is only for each guest to bring a different experience. We are really moved to see your satisfaction and affirmation.
Ram
Deluxe King Room
Stayed in Feb 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Mar 18, 2024
Nice room supporting staff I have stays there almost 2 days !
Response from Property: Dear guest,Thank you for your recent stay at our hotel. We're delighted to hear that everything went well here. Your kind words are greatly appreciated.We look forward to welcoming you back soon. Best regards,InterContinental Changzhou Management
Fero19
Deluxe King Room
Stayed in May 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Relax nice hotel I was there during my business trip and everything works well
Response from Property: Dear guest,Thank you for your recent stay at our hotel during your business trip. We're delighted to hear that everything went well and you had a relaxing experience. Your kind words are greatly appreciated.We strive to provide exceptional service and ensure a smooth stay for all our guests. It's wonderful to know that we met your expectations.We look forward to welcoming you back soon. Should you need any further assistance, please don't hesitate to contact us.Best regards,Shangri-La Changzhou Management
Guest User
Deluxe King Room
Stayed in Sep 2023
Couples
9 review
5.0/5
Outstanding
Posted on Sep 27, 2023
设施:ok
卫生:ok
环境:ok
Response from Property: Dear Shangri-La guest, thank you very much for choosing to stay at our hotel and for your recognition of our service and environment. We have been committed to providing guests with a peaceful and comfortable accommodation environment and high-quality service experience, so that every guest can feel the warmth and comfort of home. Your affirmation is the greatest encouragement and support for our work. We will continue to work tirelessly to continuously improve service quality and facility levels to create a more pleasant and comfortable accommodation experience for our guests. Thank you again for your support and suggestions, we look forward to your visit again and bring you better service and experience.
Sagidulla
Deluxe King Room
Stayed in Jan 2024
Business travelers
1 review
3.5/5
Posted on Jan 24, 2024
So cold!
Response from Property: 尊敬的富都洲際貴賓:您好!感謝您的入住,非常抱歉未能給您帶來完美的體驗。對於您提出的問題我們已及時反饋和跟進,為了確保每位客人入住的舒適,我們也定期進行自檢自查,以期提供更優質的服務。我們將保持一直秉着對每一位客人的責任和關愛,再次為給您帶來的不便致以誠摯的歉意。期待在未來的日子裏,為您呈現更出色的入住體驗,祝您生活愉快!
usha p
Deluxe King Room
Stayed in Aug 2021
Couples
13 review
4.5/5
Great
Posted on Jan 29, 2022
Very warm and welcoming staff. Had a comfortable stay. The rooms were spacious and generally clean. The dishes we ordered at the restaurant were well prepared and delicious. The outdoor environment was scenic and enjoyable, there are rabbits, duck , swans and peacocks 🦚 living at the grounds and you can buy treats to feed the during special hours. Overall a good stay, will visit again.
6/12
Response from Property: Dear Guest,Greetings from Shangri-La Changzhou!Thank you for staying with us on your recent visit to Changzhou and for taking time to feedback us. We are very glad to know that our staff and service helped make your visit enjoyable! These comments provide great motivation to our colleagues as we continue to cultivate excellence in the area of services provided to our guests. Learning that our professionalism and attention to detail did not go unnoticed is the best reward. Thank you again for your support. We look forward to welcoming you and your family or friends back to Hilton Changzhou soon!Yours sincerely,Management Team of Shangri-La Changzhou
Guest User
Deluxe King Room
Stayed in Jul 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 5, 2022
thanks for reception Mesley
Response from Property: Dear Shangri-La hotel Guest, Greetings from Shangri-La hotel Changzhou! Thank you for staying with us on your recent visit to Changzhou and for taking time to feedback us. We are very glad to know that our staff and service helped make your visit enjoyable! These comments provide great motivation to our colleagues as we continue to cultivate excellence in the area of services provided to our guests. Learning that our professionalism and attention to detail did not go unnoticed is the best reward. Thank you again for your support. We look forward to welcoming you and your family or friends back to Shangri-La hotel Changzhou soon! Yours sincerely, Management Team of Shangri-La hotel Changzhou
bneh_99
Deluxe King Room
Stayed in Dec 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Feb 22, 2023
Henhao
Response from Property: 尊敬的香格里拉貴賓,感謝您對常州香格里拉的好評和喜愛!非常高興您對酒店員工和服務的稱讚。出門在外,住得舒心是每個旅者的期望,也是酒店服務的終極目標。我們會不斷努力,令旅途盡善盡美。期待再次入住常州香格里拉!
Guest User
Deluxe Lake View Twin Room
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Came to Changzhou for a meeting and stayed at InterContinental Changzhou Fudu. The hotel is a little remote, but the transportation is very convenient. There are subway stations and bus stops nearby, and it is only a few hundred meters away from the highway. The staff service is very good, and Winnie at the front desk is kind and enthusiastic.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您入住常州富都洲際酒店並將您的入住體驗與我們分享!正如您所感受的,我們的酒店是摩登與雅緻的完美結合,讓賓客體驗奢華享受的同時,也能感受到傳統熱誠的尊貴服務和優雅貴氣。您的肯定是對我們最大的鼓勵,我們會將您的肯定傳達給同事。酒店的每一位成員都期待與您再次邂逅,並提供永恆的卓越服務。感受常州富都洲際酒店熱情好客之道。謝謝!
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
I brought my kids to take the exam, and wanted a quiet room to have a good rest. Amy at the front desk took the initiative to arrange a quiet room on a high floor, and sent fruit and free drinks from the minibar. The room was very clean, and the hotel environment and service were also very good. There were many types of breakfast, which were very rich. Special thanks to Amy, and I will come again next time I have the chance!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對常州富都洲際酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常感動,我們會繼續努力時刻準備着您隨時回來。
liuliansherry
Deluxe King Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel lobby is elegant and grand. Drinking a cup of coffee and reading a book is a great experience. I also played a piano piece on the grand piano in the lobby. Although I was a little nervous, the experience was still very good. The room is comfortable and beautifully decorated. Looking at the clouds outside the window, the green trees and clear water, I feel relaxed. I am especially grateful for the support of the lobby manager Zhang Ying during this stay. When I had questions at the beginning of my stay, she provided detailed and thoughtful instructions and services. During my stay, she was considerate and responded quickly.
Original TextTranslated by Google
Response from Property: 世間美好有千萬種,日出日落是一種、漫天花雨是一種、您的五分好評是一種。今天真的是美好的一天。因為您的一句好評,張瑩小姐姐也是非常開心。雖然衹有短短的相聚,小風情卻非常在意。人生的快樂莫過於再次與您相逢,希望您來,希望您常來。
00518
Deluxe King Room
Stayed in Oct 2024
Business travelers
89 review
5.0/5
Outstanding
Posted on Oct 11, 2024
Convenient transportation, just off the highway
The hotel is super big, there are no high-rise buildings around, the view is great, and the landscape bathtub is quite impressive
The service is warm and thoughtful, and the guest care is very friendly to members
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of InterContinental Fudu Hotel Changzhou. Everything we do is to bring a different experience to every guest. We are really touched to see your satisfaction and affirmation. , we will continue to work hard and be ready for you to come back at any time.