To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(54)
Positive reviews(35)
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Negative reviews(2)
Guest User
Suite with Sea View
Stayed in Jun 2024
Other
1 review
4.7/5
Amazing
Posted on Jun 11, 2024
This place is a gem. Great location, great view from the terrace and the staff is amazing.
Special mention Vassiliki.
I would recommend it and come back
Dandan
Suite with Terrace and Sea View
Stayed in Oct 2023
Family
57 review
5.0/5
Outstanding
Posted on Nov 30, 2023
This is the most satisfying hotel I have traveled to in recent years! Facing the sea, there is a large terrace with a table where you can enjoy breakfast and coffee while watching the sea. The hotel will deliver breakfast to the guest room terrace every day, which is very considerate to take care of our mood while watching the scenery! The lady at the front desk is very nice and enthusiastic! Makes people feel like home!
Charming hotel right in the middle of Old Town Chania tourist area, tons of shopping and restaurant. Old Town sits right on a beautiful harbor and no cars are allowed inside the area as all the streets are narrow with small shops and larger restaurants outside by the water. Rooms are spacious and clean. there is no parking and if you have a rental car you’ll need to park outside of Old Town and walk to the hotel with your luggage. We parked in Talos area which is on the edge of old town. We were there for three nights and you have to be patient depending on the time of day. The stay reminds me of the small nice city hotels in Italy. Don’t immediately go to the big restaurants by the harbor, talk a walk farther out in the alleys and there are really nice restaurants. Great stay!
Guest User
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 21, 2024
Amazing old city location down a narrow alley off the main square. Everything in the old city is built out of ancient buildings and this hotel is no exception. The room is modern, though, and relaxing with good quiet AC, a great shower and a comfortable bed. The negative was our room lacked a view (though we knew that coming in). Other reviewers have written about this, but it bears repeating that they have no transportation to the hotel because you can’t drive in old city, so if you can avoid bringing heavy luggage with you, that is highly recommended. It is a 5 to 10 minute walk to the hotel and two sets of stairs to get up to the rooms.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 14, 2024
Beautiful place, the hotel staff had been incredibile nice and welcoming. The room was relaxing with a beautiiful terrace to have have private breakfast there. We would strongly recommend this amazing hotel to stay in Hania. Me and my hubby had been there for our 10th anniversary and it's a delightfull experience!
Guest User
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 16, 2024
Superbly run hotel in the heart of the old town with views over the waterfront main square. Our room didn’t have a balcony however would definitely recommend. Staff extremely helpful and friendly couldn’t do enough for you. Rooms spacious with modern en suit. Would definitely recommend a return visit. We even got complimentary breakfast on our last day which was delicious!!!
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 25, 2024
What a gem. Overlooking the harbor, the staff were particularly helpful and friendly (especially Dora Parmakeli) and informative. A different breakfast served individually either in your room or on the terrace. Very central to all the shops and restaurants who are close by.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 14, 2023
This hotel is right in the middle of the old Venetian town of Chania so the location is perfect! Shops and harbour at your doorstep. The building is historically old and has been well cared for. The room we had was absolutely gorgeous! Antique architraves and stained glass ceilings added to the charm of the room. Beds were comfy and bathroom huge with a jet bathtub. Above all the staff were superb! So friendly and accommodating. Breakfast brought to room each morning and was delicious. Usually Greek yoghurt, fruit, breads and condiments with eggs or pizza or toasted sandwich, freshly squeezed orange juice and coffee - plenty! Wish we were able to stay longer! Thoroughly recommend! Will head back one day!
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Nov 7, 2023
Hotel Belmondo rooms are absolutely beautiful, with harbour views that cannot be beat. Hotel staff are totally professional with strong customer service ethic. Our family vacation could not have been better with anyone else. Thank you Belmondo!
Guest User
Stayed in Nov 2023
Other
1.0/5
Posted on Nov 1, 2023
No words. Just awful. I have never written a bad review before. I can’t even express how awful this was. We were so excited to go here and stay. My grandfather has been in the battle of Crete and was with my children. Just horrible, Dora so rude. Everywhere else we went in Chania was lovely and we were treated kindly
Guest User
Stayed in Apr 2023
Solo travelers
5.0/5
Outstanding
Posted on Apr 30, 2023
I stayed here for 4 nights last week as my wife didn't feel quite well enough to travel.Paid a little extra for one of the rooms which overlook the Venetian Harbour & the view is splendid having breakfast on your own private balcony was wonderful. I didn't hire a car but used local buses (about a 10 minute walk away)to get to Rethymno & Kissamos(for cruise to Balos Lagoon) All the staff were excellent & most helpful in assisting with excursions. Thoroughly recommended
Guest User
Stayed in Oct 2023
Couples
5.0/5
Outstanding
Posted on Oct 23, 2023
This hotel is a little gem. Beautiful room (even though we didn't opt for a balcony). Breakfast is different every day but always ample and delicious. The location couldn't be better, very central but quiet. Super comfy bed, friendly and helpful staff. We hope to return!