Extended Stay America Suites - Washington, DC - Chantilly - Airport Reviews

This was a great space to rest up and very clean. There was enough amount of space to move freely and store luggages.

Clean, tidy and comfortable

I don’t know why the clerk sat at a desk in the back texting while I stood at the counter waiting for 15 minutes. The room was clean but needed a lot of repairs. I have a feeling they just sort of do the minimum there and wait until there’s a complaint. Seems like they should do more inspecting on their own. If you don’t have a car, you’ll have to do some walking or use a delivery app.

Faucet sink was really loose and bathroom door would not close right and kept opening up. Need adjustment.

I found hair all over the bed and the quality of the mattress was very poor to say the least; this is the worse hotel I have ever seen in my life.

Breakfast not a breakfast just coffee and a donut. Foods smell on hallway and no cleaning

They advertise breakfast but all they offer is coffee and a bagged muffins. They didnt have our room until 2 hours after the stated check in time.

The guy sold the room that was reserved by the time we came in and we were left wigh one queen bed room for 4 of us. Such an uncomfortable night we had to spend after 10 hours of drive. The sofa bed was littered witb food and the room smelt discusting. Horrible room And service

The Heater in the room was not working. However, the staff ensured that we do not suffer by switching us to a different room. The breakfast is worst. It is simply only a couple of energy bars and coffee that is at best mediocre. Falsely advertising as breakfast!!

It was so great. Got to report anything, especially that happened, after I gotten my room. Thanks very much. You all did a great job. Thanks.

There was no front desk when I was checking in, I have to wait almost 2 hours for check in. There no help desk phone service

Staff was not available when I left. Room was smelling really bad.

They listed breakfast included in website but do not have a proper breakfast.

I like it be it’s near the airport and the room was clean and comfortable, but there is not enough staf no one helped us in our luggage