Hilton Fairfax

One of the best hotels in the area.

Nice environment

The hotel was in good location Good service But need more staff on front desk to help And the elevator was very slow to respond

Great value

The look of the hotel is elegant, it was clean and fresh. The staff was friendly and professional, anything I needed was cared for. The staff also checked on me throughout my stay. I would recommend this hotel to everyone.

This was one of the worst stays at a Hilton I have ever had. Upon check in, I was assigned to a room that was 80 degrees inside. I first tried turning the thermostat down thinking maybe it’s been a while since anyone has occupied the room to change it. After 40 minutes went by and no change, I called downstairs to ask for a different room. But before I could even ask I was I interrupted and told “we’re going to send someone up right away. After another 10 min, a maintenance worker comes in to “check” the thermostat and then starts taking the wall unit apart and checking the HVAC in the room. The HVAC area looked very old as if there was mold and asbestos present! I finally demanded another room. The front desk staff member went to check the thermostat in the new room before I went in, and he told me “it’s set to 66 and the air is cool.” When I went in it was still very warm, and at first the thermostat in the new room didn’t even come on. It wasn’t until I fully inspected the room that I found an entirely different thermostat in separate corner which controlled the air. The room eventually cooled, but due to the heat I began to break out in hives and my hair was sweated out and ruined, which was an inconvenience for me because I had an event to attend that night. Overall, this is a very old Hilton that needs a serious makeover. As a Hilton Honors member, I will never return to this location again!

Well my stay was very boring. When I checked in with the room the television was not working. Stayed scrambled signal or off line. When I made the front desk aware they stated they knew and someone was on the roof fixing it then. But my television never recovered signal so I was stuck in a room with no entertainment all night and morning. That should have been a factor when checking in and personally I feel they should have done a check with all guests to make sure they regained signal. Makes me think I’m going to have to call and check for television service before booking a room again.

Cleanliness of the whole hotel. Needs updating dust on return vents. Hallways to the rooms were dingy as well. Beds were too soft no support. Left from a two day stay with back pain. Staff was great hotel needs an upgrade!