PERQ Hotel

PERQ Hotel Reviews

PERQ Hotel

60 meters southeast of the intersection of Yidong 1st Road and Donghe Middle Road, Xiangqiao District, Chaozhou, Guangdong, ChinaView Hotel Details
PERQ Hotel
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PERQ Hotel Guest Reviews

4.7/5
Outstanding
271 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(271)
Positive reviews(269)
Reviews with photos/video(98)
Awesome amenities(47)
Great value for money(33)
Classy environment(32)
Convenient parking(25)
Friendly front desk staff(23)
Delicious breakfast(22)
Quiet & comfortable(20)
Good sound insulation(10)
Negative reviews(2)
Anonymous User
Perq Tea Ceremony Double Bed Room [Full House Smart Home System·Tatami Tea Platform·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Sep 2024
Family
12 review
4.0/5
Very Good
Posted on Sep 24, 2024
Good Very new hotel and Near guangji bridge. Hotel with Smart system is great Can improve Toilet flood in one of the rooms
Response from Property: Thank you for your high recognition of the hotel. The hotel is approximately 13 minutes away from the scenic area and parking is convenient. Wishing you a pleasant journey!
On Lim
Perq Tea Ceremony Double Bed Room [Full House Smart Home System·Tatami Tea Platform·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Dec 2024
Couples
8 review
4.7/5
Amazing
Posted on Dec 26, 2024
Hotel lobby. The room is newly renovated and the bed is comfortable. The room is also big and breakfast is provided. The location is a bit far. There is free parking, but parking spaces are limited. Will come again next time.
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Response from Property: Dear guests, hello! Thank you very much for your evaluation. It is our aim to let all guests enjoy our attentive service with pleasure. Thank you for your praise of our service and environment. We look forward to your next stay and wish you a happy life!
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Guest User
Selected Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Facilities: Complete and new Hygiene: Clean and tidy The hotel is new and the reception service is great. The room is large and good for overnight stays. There is no noise at night. Some equipment can be controlled intelligently. Except that the hotel is a bit remote, the accommodation experience is very good👍🏻
Original TextTranslated by Google
Response from Property: Dear guests! Thank you for your recognition of our hotel. We always insist on serving every guest and giving them a good accommodation experience! Welcome to stay with us next time and wish you a happy life!
Wanwanwanruyu
Selected Queen Room
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 21, 2024
I stayed at this hotel when passing through Chaozhou and was pleasantly surprised. The price-performance ratio is really high, clean and sanitary, with intelligent voice control, and the room also has a tea room. The downside is that the sound insulation is not very good, and you can hear the stools in the next room being moved. The breakfast is also average, not very delicious.
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6/9
Response from Property: Hello dear guests! Thank you for your support and recognition of the hotel! The hotel is located in Yixi, Chaozhou, about 15 minutes away from major scenic spots in Chaozhou. It has a beautiful surrounding environment and complete facilities in the hotel, including a gym, laundry room, restaurant, conference room and other facilities. It is committed to building a high-end hotel and providing guests with the best facilities. Satisfactory service, thank you again for your support of Chaozhou Pingrui Hotel! best wishes
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hupo06
Selected Queen Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I came here on a business trip. The front desk service attitude was very good. The hotel was very clean. It was smart and convenient. It was very comfortable to live in. The breakfast was also very good and rich. I will consider staying here next time I come to Chaozhou.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and recognition of the hotel! The hotel is located in Yixi, Chaozhou, about 15 minutes away from major scenic spots in Chaozhou. The surrounding environment is beautiful, and the hotel has complete facilities, including a gym, laundry, restaurant, conference room and other facilities. It is committed to building a high-end hotel and providing guests with the most satisfactory service. Thank you again for your support of Chaozhou Pinrui Hotel! Best wishes
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HeimeiTW
Selected Queen Room
Stayed in Oct 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Overall, I am very satisfied. Is it because the new store has a discount of 151? Such a big room and smart facilities, plus a very sincere breakfast. Highly recommended! Facilities: novel, smart and comfortable, there is a sensor light next to the toilet, very considerate. Hygiene: very good, hope to continue to maintain, not because it is clean because of the new hotel! Environment: Although it is a little far from the old city, it is convenient for parking. There is no coffee nearby, so I have to buy it in the central area in the morning. Service: very good, check-in is done in one minute, and check-out is done by giving the room card. I thought I would give 2 bowls of porridge for breakfast, but there are Chinese and Western meals and fruits that can be taken by yourself.
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6/8
Response from Property: Dear guest, your comments are like a beam of warm light, illuminating the path of our service. As the Little Prince said: "What makes the desert beautiful is that it hides a well somewhere." Your praise is the "well" hidden in our hotel, making our efforts meaningful and precious. Thank you for your recognition and look forward to serving you again!
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Guest User
Selected Queen Room
Stayed in Oct 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Clean, new, quiet, large parking lot, breakfast included, good value for money
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6/7
Response from Property: Dear guests, hello! Thank you for your support and recognition of our hotel! There are enough parking spaces in front and behind our hotel, and the breakfast is a rich buffet breakfast. Our hotel will continue to maintain and strive to create a warm and comfortable living environment for guests, and meet the requirements of different guests with the highest cost-effectiveness. We look forward to your next stay!
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Guest User
Selected Queen Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Parking is particularly convenient. The overall sanitary environment of the hotel is great. The first feeling when entering the room is comfort. The whole house is smart. What reassures me is that the lady who cleans the room said that after each cleaning, she would use infrared to check if there are any hidden cameras, and she also showed me the anti-peeping equipment. This is the first time I have stayed in so many hotels. It is worth recommending to everyone. They really provide service with heart. It is about 5 minutes' drive from Guangji Bridge. No wonder the business is so good.
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Response from Property: Dear guests, hello! Thank you for choosing us and giving us your support and love. Every day after cleaning a room, we have to use [anti-peeping equipment detection] and check the hygiene of each room. This is the most important part of our hotel. Let every guest stay in the hotel comfortably, safely and at ease. This is our ultimate goal. It is our honor to serve you. All the hotel staff look forward to your next visit!
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Guest User
Selected Queen Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The hotel exceeded expectations. Apart from being a bit too far away at night and not fun, the hotel is still a very good recommendation. It is not far from the ancient city and can be reached by car in about 16 minutes. .
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your support and recognition of the hotel! The hotel is located in Yixi, Chaozhou, about 15 minutes away from major scenic spots in Chaozhou. It has a beautiful surrounding environment and complete facilities in the hotel, including a gym, laundry room, restaurant, conference room and other facilities. It is committed to building a high-end hotel and providing guests with the best facilities. Satisfactory service, thank you again for your support of Chaozhou Pingrui Hotel! best wishes
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Guest User
Perq Zen Twin Room [Full House Smart Home System·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Aug 2024
Couples
16 review
4.8/5
Amazing
Posted on Aug 19, 2024
Facilities: The facilities are very smart, with voice control of lights and curtains, which is very convenient and fast Hygiene: The hygiene is quite good, the hotel is very clean, and the atmosphere in the lobby is also very good Service: The front desk service attitude is very good and professional.
Original TextTranslated by Google
Response from Property: Dear guests, hello! The hotel has been committed to providing guests with a clean and comfortable accommodation environment! We are very happy to receive your recognition! !
Qiyueqi
Perq Tea Ceremony Double Bed Room [Full House Smart Home System·Tatami Tea Platform·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Aug 2024
Couples
5 review
0.5/5
Posted on Aug 18, 2024
This hotel really had a great impact on our three-day and two-night trip to Chaozhou, a huge impact! ! ! 1. The main reason I booked this hotel was because the hotel would provide electric vehicles, so I ignored the distance from the hotel to Paifang Street. However, when I arrived at noon on the first day, the online taxi driver asked me very puzzledly why I had booked a hotel to come to a village in the city so far away. I said that it was because the hotel would provide electric vehicles, so it was actually okay. As long as the room was long, it was nothing big. Just questions. After checking in, I asked the front desk about the electric cars. The front desk said that all the guests had driven out that day. OK, because I arrived at around two o'clock in the afternoon. I understood, so I told the front desk that please reserve one for me tomorrow. The electric car is very far from the hotel to Paifang Street, and it is difficult to take a taxi. The cost is about 20 yuan. The front desk said, how is it possible? It is only 12 yuan to take a taxi. So I won’t go into details. Please see my screenshot of the taxi (Picture 4) ). 2. Back to the hotel in the evening, I asked the front desk again about the electric cars tomorrow. The front desk told me very impatiently that there were no electric cars, and guests staying in the hotel needed to book 15-30 days in advance! ! ! I was speechless at the time. I needed to book a hotel 30 days in advance when traveling, and then I had to proactively contact the hotel to reserve an electric car? ? ? If I have the energy, why don’t I just book a hotel near Paifang Street? I booked your hotel for two nights for almost 600 yuan. At this price, can I not book a hotel or B&B around Paifang Street? Calculated in this way, I have spent nearly 200 yuan on accommodation, taxis, and electric car rentals, and the owner of the electric car rental hotel near Pai Fang Street can pick up the car at the front door! ! ! I need to take a taxi from the hotel to the dealership to rent a car, then return the car to the dealership and then take a taxi back to the hotel! I feel like I’m really a resentful person! ! ! 3. When I returned to the hotel the next night, the hotel room looked like Figure 3. It had not been cleaned at all! I called the front desk, and when I came to the door, the lady said that it had been cleaned. I would like to ask, the towels and toiletries were not replaced, the bedding was not made at all, and the empty water bottles were not confiscated at all. Is this called cleaning? Then the most outrageous thing is that the front desk called my mobile phone and informed me that I need to hang a cleaning sign on the door handle for cleaning? ? ? So now hotel services require guests to take the initiative to receive services? ? ? And why not just call the room number but call my cell phone? What is your service training like? ? ? 4. On the first day of staying in the room, there was a drink box left by the previous resident in the refrigerator. Well, I don’t use the refrigerator, so I don’t care. The picture from the projector is also completely crooked. To watch movies and other things, you need VIP. , I’m drunk too! ! ! In short, if you are traveling and don’t have a car, I really recommend not to stay in this hotel. Stay in hotels and B&Bs around Pai Fang Street, and don’t take it for granted. Really! ! ! Serious lightning protection! ! !
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Original TextTranslated by Google
Response from Property: Thank you for your patient review. I'm very sorry for bringing you a bad travel experience. Regarding the free electric vehicle rental you mentioned, the number of electric vehicles in our hotel is indeed limited and cannot satisfy all guests staying in the hotel, so reservations are required in advance. The hotel has a large parking lot, which is about 7 kilometers away from Pai Fang Street, about 4 kilometers away from Hanwengong Temple and the east gate of Guangji Bridge, and about 1.3 kilometers away from Jinshan Bridge Wetland Park. The specific taxi fare will vary slightly depending on the actual road conditions. We sincerely apologize for any discrepancies and unpleasantness in the communication of our staff. At the same time, after careful consideration and evaluation for safety reasons, the hotel is planning to gradually cancel the electric vehicle rental service in the store. Regarding your question about room cleaning for extended stays, in order to protect your privacy from being disturbed, our staff will clean the room through shuffling cards hung on the door, notifications from the front desk, or proactive notifications from guests. We apologize for the inconvenience. We have always been committed to providing guests with a clean and comfortable accommodation environment. This mistake made us reflect deeply. We will then strengthen the intensity and frequency of health inspections to ensure that every room meets high standards of cleanliness. We hope that you can understand and give us a chance to demonstrate improvements. I wish you a happy life.
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Anonymous User
Perq Zen Twin Room [Full House Smart Home System·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 6, 2024
The hotel is very new, the service is very good and considerate, the location is very suitable for self-driving tours, there is a parking lot, the location is 7 kilometers away from Paifang Street, the hotel has a free reservation electric car service, it is very suitable to make an appointment in advance to travel by bike (there is basically no parking space on Paifang Street) It is worth recommending
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6/8
Response from Property: Dear guest, thank you very much for your evaluation. Your affirmation is the best certification of the quality of our hotel. We will certainly continue to work hard and look forward to your next stay.
Guest User
Selected Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The hotel environment is very good, the room is fully equipped (there is a small refrigerator), clean and sanitary, the mattress is very soft and comfortable, and the most praiseworthy thing is that there are many plugs in the room, which is very convenient for charging. The front desk girl has a good attitude, and the boss is warm and thoughtful. It is really beyond my expectation that I can live in such a comfortable hotel near my home during the days of water and power outages. If my relatives and friends come to Chaozhou in the future, I will also introduce them to live here. I was so busy enjoying myself that I forgot to take pictures of the room, so I put a few beautiful pictures of the window sill tea table. (There is also a laundry room, which can wash and dry clothes, which is really convenient)
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6/7
Response from Property: Dear guest, thank you for your good comments. We are honored that our considerate service can satisfy you. Welcome to stay with us next time. Best wishes! Chaozhou Pinrui Hotel
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Perq Tea Ceremony Double Bed Room [Full House Smart Home System·Tatami Tea Platform·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 22, 2024
A hotel worth recommending, with a spacious parking lot, a gentle front desk lady, and great, clean and sanitary smart rooms and toilets. It is not far from the scenic area and also provides travel guides. It is recommended to drive here.
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6/9
Response from Property: Dear guests, thank you for taking the time out of your busy schedule to leave a review. We are honored that you chose our hotel among the vast crowd. Your evaluation has given the hotel the impetus to move forward. We eagerly look forward to your stay again and wish you a happy life!
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reneewinglam
Perq Tea Ceremony Double Bed Room [Full House Smart Home System·Tatami Tea Platform·Spinal Support Mattress·Sleep Aid Zero Pressure·Pure Cotton Bedding]
Stayed in Jun 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Jun 21, 2024
Place: The hotel is 45-50 minutes away from Chaoshan High-speed Railway Station and half an hour away from the ancient city. There are Thai Temple and Han Wengong Temple nearby. The hotel has a free battery car that you can borrow. It takes about half an hour to go to Tai Temple and about 10 minutes to Han Wengong Temple. But there aren't many places to eat. If you want a late-night snack at night, you order takeout, most of which come from the ancient city. It was quite quiet at night. Serve: The staff were polite and nice, but not tactful. We stayed for three days and two nights. For the second time, we went back at noon after shopping and found that we couldn't get into the room. The system automatically checked out for us. After a while, we re-entered our own room. There was no cleaning or tidying up when we entered. Both of our rooms were marked. Please clean and tidy up the rooms. When I came back at 9pm, it still wasn't clear. The reason is that we are afraid of disturbing our rest, but if that were the case, we would not list it! ! In fact, if you stay for a day, you don’t need to clean it. Just change the garbage bags and towels. He also said that the cleaning lady was off work. All we could do was pack our bags and move to the same room. Really a little helpless Later, the employee said that if he wanted to tidy up, he had to tell the front desk first. But you didn't tell us when you checked in. I have stayed in a hotel so many times, and this is really the first time that the hotel has not been cleaned yet, so I have to tell the front desk. Maybe it's because the hotel is relatively new. In addition, because it was my friend's birthday, I ordered a cake and flowers to be placed at the front desk. We were in two separate rooms, and I repeatedly used WeChat to advance. But when my friend went to pick up the courier, she still asked my friend if she wanted to pick up the cake now. She didn’t ask about the contents of the cake. Oh, the surprise was gone. When we checked in, we were given breakfast for two days, but the food selection for breakfast was a bit limited. For 200 yuan a night, you can’t ask for too much. Don’t dislike it if it comes as a gift, it’s not bad. health: Because it is a new hotel, it is very clean and satisfactory, and the air conditioning is cold enough. I got a small gift after checking out
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6/13
Response from Property: Dear guest, we sincerely thank you for pointing out the service deficiencies in our hotel. We are also deeply sorry for the dissatisfaction you felt during your stay in the hotel. We attach great importance to your feedback and will contact you regarding the issues you mentioned. We will communicate with the relevant departments of the hotel and make improvements. We very much welcome you to come again to see our improved services. good luck! Chaozhou Pinrui Hotel.
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