Sunset Beach Hotel Reviews

Okinawa Sunset Beach Hotel Location - 9/10: The hotel is located right next to American Village, just a 2-minute walk away. Service standard - 5/10: The service level of the front office staff indeed needs improvement. There was a night when the parking spaces were full, but the staff did not assist me, even though he was just standing at the corner smoking and talking with his colleague. Additionally, there was no housekeeping or room makeup service during our 2-night stay, which was very disappointing. We did not expect there to be no room makeup service; they could have informed us in advance if it was not provided. However, the breakfast was great, and the two older ladies in the restaurant provided us with excellent smiles and service. The scores are for those ladies. Room - 7/10: The rooms are spacious, and the sea view looks exactly the same as the pictures on the website. However, the design does not look like it is from 2018 and seems a bit old. I would give a score of 5/10 and do not recommend staying at this hotel if you wish to be near American Village. 地理位置 - 9/10：該飯店位於美國村旁邊，距離美國村僅需步行2分鐘。 服務水準 - 5/10：前台工作人員的服務水準確實需要提高。有一晚停車位已滿，但工作人員卻沒有幫助我，即使他只是站在角落抽煙和和同事聊天。此外，在我們入住的兩晚期間，沒有提供客房清潔或整理服務，這令人非常失望。我們並不希望沒有客房清潔服務，如果不提供，他們應該提前告知我們。然而，早餐很棒，餐廳裡的兩位年長女士提供了優秀的笑容和服務。這些評分是給那些女士們的。 客房 - 7/10：客房寬敞，海景與網站上的照片完全一致。但設計看起來不像是2018年的，有些陳舊。 我會給5/10的評分，如果你希望靠近美國村，不建議在這家飯店入住。

It is the first building in front of the Sunset Beach, you can enjoy the sunset set in your room, as the rooms are equipped with sitting chairs beside the sliding doors of the balcony. The staffs are very polite and helpful, their English is so good which helps a lot. Will definetly recommended to others. However, it would be perfect if a lamp was provided on top of the desk beside the TV, as that corner of the room is farely dark.

Nice view, and convenient location, good hygiene Near american village

This is a spacious room suitable for a family of 4. The room is clean and location is very central. To book the breakfast, one need to reserve the day before at 6pm. Nonetheless there are lots of breakfast choices around the hotel. It is directly outside the beach area which unfortunately is under renovation work until further notice.

The hotel room is very big compared with other hotel in japan. The balcony is big and the beach view there is nice. I like the design of the room as the bath tub and the toilet are separate. The room location is good, it is in the centre of American Village, you can visit there easily, the night view of the Village is also great.

Located at the beach . The view from the room so nice. Very convenient to go consuming in the American Village. Parking is free and sufficient slots .

Food (breakfast) was Local style, delicious, and perfect! The room was a bit old, but big space and great view! We lived in third floor, we can saw the sea and sunset!

Good!

The location is great and the service attitude is good...the breakfast is average...but the parking lot is small and the room is really big "in Japan"...it's very close to the American Village...it's very lively nearby...

Very close to American Village Breakfast is very Japanese and great The mother-in-law in the restaurant is very nice and friendly to children. The waiter was also very patient in introducing the environment. When you walk out, you will see the beach of American Village. Children like it very much

The hotel's facilities are novel, and the floor-to-ceiling windows open to provide unparalleled sea views. The surrounding American Village is very lively, and shopping is convenient. The breakfast provided is delicious. I will want to return to Okinawa next time.

Have stayed 4-5 times in a few years, feel like since the name change, the service is a D worse! Less human touch!

The room facilities are quite new, the service is also quite good, the view outside the window is very good 👍The beach is right outside, next to the American Village, shopping is very convenient

It's only three stories high, and compared to the high-rise building of the Garden Hotel next door, it feels like a homestay. You can't even find the lobby. The price is similar to the Garden Hotel, so I feel like I lost out