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Ibis Budget Chateaudun

Ibis Budget Chateaudun

3.5/529 Reviews
We have used this hotel several times on our return journey from Spain. We book a family room as we have a young teenager with us. We arrived at the hotel around midnight on the evening of 22nd August, after a twelve hour drive. We used our codes as usual to let our selves in, only to find the room was not a family room and had only one double bed. As you will appreciate we spent a rather uncomfortable night. We needed sleep and this was not very comfortable. I checked on the desk the following morning and confirmed that we had booked three breakfasts. The receptionist could not offer an explanation for the room mix up. Because of the late arrival and late start on the Monday morning much of the breakfast had disappeared and we had to ask for warm coffee. This is not the sort of treatment that we expected from an Ibis Hotel.

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