The Westin Chattanooga

The Westin is in a great location. Everything is within walking distance. The beds are very comfortable. Will definitely book again next time I visit Chattanooga.

My stay could not have been any better. Catherine Rodriguez and her team literally saved my wedding day. They were so accommodating and professional with every single interaction. My check-in was quick and seamless. The gentleman who checked me in was super gracious with extending my stay due to a change in our plans. And also another lady staff who went out the way to help me into my wedding dress at the very last minute. And Alfonso from the bar with his assistance during our ceremony. Then our room was spacious, clean, and beds were so comfortable. I dont think I have enough words to express my gratitude. Im so glad I chose this hotel for my wedding.

This is an old corporate office that was turned into a lovely Hotel. From the time you arrive and valet Park into check-in and if you're lucky Sunny will be at the front desk. Sunny is one in a million ambassador for the Westin Bonvoy brand. I was given a very nice room on a high floor with a view of the mountains and the highway the building's actually very quiet considering there's an interstate and the hotel is literally at the bottom of the exit you pull right off the exit into the hotel. Daily room service is appreciated. Nice pool and workout area. They do not have an executive lounge. They do have a very nice rooftop bar that is excellent for watching the sun go down over the mountains in the evening and enjoying a nightcap. Be aware Tennessee law allows children in bars so screaming kids abound. The hotel restaurant breakfast was very nice and the staff there was very friendly. This is an up-and-coming area called the West end of downtown very clean lots of really good choices that are walkable for dinner. This location sets the bar for how a hotel should operate for guests!

We travel with our dogs, and the staff is always so friendly.

Lovedddd it! View was beautiful! Room was clean. Check-in process EASY! Valet was affordable. Access to tons of things to do and places to eat. Great trip!

Staff were fantastic!

The lobby is open to the outdoors, the front deck team was very friendly and the rooftop lounge was fantastic. However, our room, while clean and well appointed, had a fainting couch that was faded and looked dirty. Our room smelled moldy or musty each time we walked in, because they have the thermostats that are motion activated, and turn off when you leave. The bigger deal was that my car came up from valet with a flat tire and I had to really really push the valet manager to have him take responsibility and get it fixed. To his credit he eventually put a new tire in the car at no cost to me, but then the next day when I tried to thank him he was very insulting to me. He really Too our interaction personally when it was only that, a transaction where he had to of these take care of the guest. I’d go back, but take a higher floor and figure out where to self park.

Had a great stay

Super nice staff !! Room was clean!! Breakfast was fantastic and plentiful. Valet was fast and easy.