Rhombus Park Aura Chengdu Hotel

Rhombus Park Aura Chengdu Hotel Reviews

Rhombus Park Aura Chengdu Hotel

Section B, Xi'nian Square, No.216 Xiadong Street, Jinjiang District, Chengdu, Sichuan, 610021, ChinaView Hotel Details
Rhombus Park Aura Chengdu Hotel
Rhombus Park Aura Chengdu HotelRhombus Park Aura Chengdu HotelRhombus Park Aura Chengdu Hotel
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Rhombus Park Aura Chengdu Hotel Guest Reviews

4.7/5
Outstanding
3220 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(3220)
Positive reviews(3114)
Reviews with photos/video(778)
Friendly front desk staff(369)
Large rooms(368)
Located downtown(120)
Stayed multiple times(66)
Excellent room layout(41)
Nice bathtub(27)
Good views(24)
Luggage delivery service(22)
Negative reviews(106)
Nuttasate
G50 Deluxe Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 9, 2024
Room is clean. Location is good, breakfast is good, nice staff, some of them can speak English.
6/9
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Anonymous User
G50 Deluxe Twin Room
Stayed in Nov 2024
Couples
29 review
4.5/5
Great
Posted on Nov 9, 2024
It’s great value for money. Location is very convenient, room size is decent, breakfast tastes good.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Syamimaisyah
G50 Deluxe Room
Stayed in Oct 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 7, 2024
We had fantastics stay at Rhombus Park Aura Chengdu Hotel. The staff is very nice,friendly and helpful. The room is very big and spacious. The hotel location is at the heart of Chunxi Road shopping area 🥰
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Evexxlau
G50 Deluxe Room
Stayed in Dec 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Rooms are big and clean, location is good
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
GC00
G50 Deluxe Room
Stayed in Aug 2024
Travel with friends
8 review
4.0/5
Very Good
Posted on Sep 3, 2024
Location wise is a good hotel as opposite hotel there’s very nice hotpot - 冯校长火锅.. and walking distance have chagee and heytea as well.. overall a nice spot but this is first time staying at 5 star hotel and no one offer to help you carry luggage and have to carry ourself to the room.
Response from Property: Dear Guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you like the location of our hote. As for the problem you mentioned, we will enhance the staff training for the hotel line staff to improve their guest services ability. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Rene
Rhombus Superior Room
Stayed in Dec 2024
Solo travelers
17 review
3.2/5
Posted on Dec 14, 2024
Staffs are very friendly. Front desk, front doormen, cleaning staffs all were friendly. But room was mediocre and moldy shower rooms. Location is good.
Response from Property: Dear Guest, thank you for sharing your recent stay experience with other travelers and liking our hotel. As for the problems you mentioned, we already sent your feedback to related departments for further following up, and we will conduct the staff training on guest services and professional skills to ensure the guest staying experience. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G50 Deluxe Twin Room
Stayed in Dec 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Dec 18, 2024
The Hotel located in the center of Metropolis. Perfect breakfast as well. And so and so, many brilliant words to everyone in the hotel)))
Response from Property: Dear Guest, thank you for sharing your recent stay experience with other travelers and liking our hotel. As for the problems you mentioned, we already sent your feedback to related departments for further following up, and we will conduct the staff training on guest services and professional skills to ensure the guest staying experience. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G50 Deluxe Twin Room
Stayed in Jun 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 24, 2024
Staff are very friendly. When we arrived and found out there was a cigarette smell in our non-smoking room, they immediately upgraded us to a suite. When we were leaving the hotel, the manager Ms. Mia Zhou came out to say good bye. The hotel breakfast was food heaven and my local friends were also surprised that the hotel offered so many Chengdu delicacies. There are many restaurants in the neighbourhood. The pool is quite big but not heated and only opened from 10am to 10pm during May to October. The street front room was a bit noisy.
Response from Property: Dear Bin, thank you very much  for sharing your recent stay experience with us and with other travelers. Ms. Zhou is happy to know that your sharing and shared with our team members, we are cheerful and glad that you and your partner enjoyed the stay with us for your Chengdu Trip, and like our breakfast buffet, yes indeed, we have keep improving and upgrading our facilities and services, we have provide with Sichuan cuisine and signature local snacks during the breakfast, our guests are so happy and enjoyed the dinning experience. Rhombus Park Aura Chengdu located in the city center heart just right in the down town, the best location provided convenience to our guests to each point of this city. With our all suits room, guest can have a relax staycation here. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Jason.long
G50 Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The location is good, walking distance to taikooli and chunxi road, not so crowded area and quiete! The front desk staff are very friendly and informative, the staff (male, body size slightly bigger) is very polite, he recommended me various good food in chengdu. All are super nice and delicious!!!!
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G50 Deluxe Room
Stayed in Nov 2024
Couples
6 review
4.5/5
Great
Posted on Nov 29, 2024
Clean hotel in great central location with friendly staff. Only negative is that we were charged for very expensive bottles of water left out on a table by the door which we only later realised were part of the minibar offering. Felt unnecessary to do this in order to make a few extra yuan.
Response from Property: Dear Guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel, and liking our rooms. As for the problem you mentioned, we already sent your feedback to related department for further investigationn and follow up. Definitely, we will enhance the guest service training and communication skill training for Front Office staff for a better guest reception. Our team strives harder to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back again to Chengdu. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Clement Tan 55
G50 Deluxe Room
Stayed in Jul 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Jul 16, 2024
Good location to city attractions. 1 hour drive to FuTian airport.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Anonymous User
G50 Deluxe Twin Room
Stayed in Nov 2024
Family
5 review
3.7/5
Posted on Nov 21, 2024
The only hotel that collects from me a 1k rmb deposit when all my other few hotel stays in china doesn't.
Response from Property: Dear Guest,thank you for sharing your recent stay experience with other travelers and liking our hotel. As for the deposit problem you mentioned, we have strict management and regular training for our staff on guest services and professional skills to ensure the guest staying experience. We look forward to welcoming you come back again to Chengdu and stay with us. — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Tan Boon Wui
G50 Deluxe Room
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Ha, again I am back to stay at the hotel. This time round am not being upgraded to be larger better room. But that is fine. I still like the location of the hotel which is slightly away from the busy street of 春熙路。
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with the best location, comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G60 Deluxe Suite twin room
Stayed in May 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 22, 2024
The buffet that was included is very nice. Hotel is a little far but shuttle helps.
Response from Property: Dear guest, thank you for sharing your recent stay experience with us and with other travelers. We are glad to know that you enjoy staying at our hotel with comfortable rooms, and warm services. Our team strives hard to provide a good stay for our guests and it is great when it is appreciated. We look forward to welcoming you come back soon and give us one more chance to provide you a more pleasant stay with us! — Executive Assistant, Rhombus Park Aura Chengdu Hotel
Guest User
G50 Deluxe Twin Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 20, 2024
A Very good hotel. I was allowed to check out at 3pm. Friendly hotel staffs