To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5816)
Positive reviews(5741)
Reviews with photos/video(1332)
Delicious breakfast(534)
Excellent afternoon tea(428)
Friendly front desk staff(272)
Located downtown(209)
Convenient for shopping(174)
Perfect for kids(108)
Has rooms for families(72)
Easy to call taxis(61)
Negative reviews(75)
Anonymous User
Parent-child Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Best of this hotel is free laundry service pick up from room and deliver to our room. We are very thankful we found this hotel for our half a month trip in China.
6/11
Response from Property: Dear international friends, welcome to stay at Chengdu Lyhn International Hotel. The hotel offers free laundry service with human assistance from 9 a.m. to 5 p.m. The rooms in the hotel are very quiet. Welcome back to Chengdu to experience the profound cultural heritage of thousands of years.
MummyAnn
Family 3-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
We recently stayed at Lynn international Hotel, and we was blown away by the excellent service provided by the front desk staff, 魏斯琪, SiQi Wei. She is professional and attentive, she is also stepped forward to help us solve the problem of ordering **. We were so appreciated and her friendly demeanor made me feel at home. Thank you to the team for making my trip memorable. I highly recommend this hotel for anyone seeking top-notch service. I’ll definitely return!
Guest User
Family Suite
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The location of this hotel is 300m away from the main shopping areas. Beside the hotel there are plenty of eateries . The room is spacious and comfortable and very clean . Very good service by the hotel staff . Love the robot who sent all the deliveries to our room . A very comfortable stay . Will stay here again in future .
Response from Property: Dear international friends, thank you very much for choosing Chengdu Lyhn International Hotel. The hotel is within walking distance to Chunxi Road and Taikoo Li. The rooms are very quiet. There are many restaurants near the hotel, such as Chinese restaurants, hot pot restaurants, skewered food stalls, and noodle shops. The hotel provides a 24-hour robot delivery service for takeout. Welcome back to Chengdu and to China.
ys634
Family 3-bed Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 22, 2024
experience was good, good location, good service. unlike other hotels sharing a building and having long waiting for the lift, they are a building on their own and there are 3 lifts so dont need to wait very long
Response from Property: Dear international friends, welcome to choose Chengdu Lyhn International Hotel. The hotel is a stand-alone building. We can provide you with efficient and fast services. The hotel enjoys an excellent geographical location and is within walking distance to Chunxi Road and Taikoo Li.范:The hotel also offers free manual laundry delivery service and 24-hour takeaway delivery by robot. Welcome to Chengdu and China again.
BO Bo mum
Guestroom (Double Bed)
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I have to give this hotel a big thumbs up! The hotel has an elegant environment, clean and tidy rooms, and the details are carefully considered. The breakfast is also very delicious and rich in variety. The service is impeccable, which makes me feel like I'm at home. I will choose here again next time!
Response from Property: 【酒店提供乾淨舒適的入住環境】尊敬的賓客,非常感謝您選擇林恩國際酒店並對酒店大廳房間佈局的好評!酒店秉承“以為為本,待客為尊”的服務理念,堅持“精細、周到、圓滿、優雅、美好”的服務原則,力求讓每一位入住的賓客都能全身心的感受到最温暖、最貼心的服務。能夠得到真正的放鬆,盡享輕鬆自我!您的滿意是我們進步的動力,祝您和家人平安幸福,萬事勝意!
MidnightTraveller
Deluxe Double Room
Stayed in Nov 2024
Couples
3 review
4.2/5
Very Good
Posted on Dec 10, 2024
Hotel staff are amazingly good service and helped us to contact our didi driver when we lost our phone. Luckily we managed to get back! The cleanliness is good and housekeeping was very prompt. Only thing is the location is not so forward and the amenities are a little behind.
Response from Property: 【酒店提供優質的服務】 尊敬的賓客,非常感謝您選擇下榻林恩酒店並留此點評。酒店位於成都市中心,距天府廣場、太古裏、IFS等商業中心地段衹需10分鐘路程,距春熙路僅不到600米哦,優越的地理位置和便捷的交通可以使得您很方便到達市內各景點,例如寬窄巷子、錦裏等,也可去杜甫草堂和武侯祠開啟您的文化之旅。成都市一座非常美麗極具魅力的城市,非常期待您的再次光臨,祝您常樂如意,衹生歡愉!
Shinny
Parent-child Room
Stayed in Nov 2024
Family
4 review
2.5/5
Posted on Dec 6, 2024
Hotel is old and service is so so and in overall this hotel is non smoking hotel, at lift or even at lobby they allow for smoking.. breakfast and tea time is great. Location wise not bad and is walking distance to chunxi road. No aircond during winter time, air ventilation is not good.
Response from Property: 【The hotel regularly conducts major maintenance work on each room and updates the items used. The staff will increase patrols and inspections of public areas.】 Dear valued guest,Thank you for taking the time to review us amidst your busy schedule. We regularly maintain and upkeep all facilities and equipment in the room, and update the items used. There are no smoking signs in the public areas of the hotel. Thank you for your valuable suggestion. Our staff will increase patrols and inspections of the public areas in the future. If you have any problems during your stay, please contact the hotel lobby manager in a timely manner. We will do our best to provide you with service. Welcome to continue supporting Lynn International Hotel. With your encouragement and support, we will get better and better. We sincerely look forward to your visit again!
Oh Jia Jun
Family 3-bed Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Hotel looked really grand and pretty! It was nice staying here
Response from Property: Dear international friends, welcome to choose Chengdu Lyhn International Hotel. The facilities and equipment in our hotel are very well maintained, and the exterior of the hotel looks extremely grand and high-end. We provide high-quality services. We sincerely hope that you will choose to stay at Lynn International Hotel again. Welcome back to Chengdu and China.
Joeycxt
Presidential Suite
Stayed in Aug 2024
Family
16 review
3.2/5
Posted on Sep 30, 2024
Check in was smooth & fast. But I believe they did not do a clear check/maintenance to the rooms.
Amenities in the rooms were half used or empty bottles. Aircon vent started dripping water within 6 hours of check in, in a particular room toilet only which is harder to spot due to the marble flooring. But maintenance team came up quite quickly to fix it.
Even tho the whole entire floor was ours but the service staffs just tapped their cards to enter when we were all inside which is a major lack in privacy. (Because only 1 room was able to hear the doorbell ring, the middle room which was quite far from both doors)
林恩国际酒店大堂经理贺向利 He’s amazing, help us settled quite a number of things & is contactable via WeChat even when he’s not on duty.
6/9
Response from Property: [The hotel provides excellent service] Thank you dear review: Your encouragement is Xiaoen's motivation to move forward. Xiaoen will not forget his original intention and continue to work hard. The hotel is in a prime location, opposite Chunxi Road, 800 meters ahead is Taikoo Li, shopping and dining are very convenient, looking forward to meeting you next time, wishing you a happy life~
Guest User
Honorable Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Excellent customer service and highly recommended. Appreciate the free tea reception and also the laundry service.
Response from Property: Dear international friends, welcome to choose Chengdu Lyhn International Hotel. We can provide you with efficient and fast services. The hotel enjoys an excellent geographical location and is within walking distance to Chunxi Road and Taikoo Li. The hotel also offers free manual laundry delivery service and 24-hour takeaway delivery by robot. Welcome to Chengdu and China again.
Angeline
Honorable Twin Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Hotel is walking distance to Chunxi Road and IFS,very convenient place to stay. Service lives up to its name of an international hotel, friendly staffs that offers help, it was very comfortable. Love the amentities they provided, esp that bedroom slipper. Thanks for a lovely stay!
Response from Property: 【酒店位於太古裏春熙商業圈】親愛的貴賓,您好!謝謝您對小恩的讚美。能為每一位入住的客人提供舒適、優越的環境和繽智如歸的服務是我們的職責所在,我們致力為您提供親切周到的入住體驗,營造家外之家的温馨,從而能讓您心滿意足的享受旅行~~~小恩會一如既往用親切的笑容歡迎您的再次到來,等您喲~~
Guest User
Parent-child Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Very good location
Breakfast is ok
There are free laundry, afternoon tea and a voucher for food
Response from Property: 【Free laundry service and afternoon tea are available】Dear guest: Thank you very much for choosing to stay at Lynn international Hot lotel. Your praise is the greatest encouragement to Lynn. We look forward to your next visit and wish you a pleasant life!
Suryne
Family 3-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The hotel location is good with malls and food street nearby. You can leave the laundry with the staff between 9am to 5pm or can self service. There is also afternoon tea provided. Happy with our stay.
Response from Property: [The hotel provides high-quality services] Dear VIP, hello! Thank you for your affirmation like spring sunshine, which strengthens our belief in moving forward. We always adhere to the concept of "quality service, guests feel at home" and hope to provide every distinguished guest with the warmth of home. Looking forward to your visit again, Xiaoen wishes you and your family good health and happiness~~
Tingting Chua18
Honorable Twin Room
Stayed in May 2024
Family
4 review
4.2/5
Very Good
Posted on Jun 7, 2024
Been staying here for 4 nights.
Location is good, nearby the shopping spot, easy to grab car by using 滴滴
Front desk are kind, give early check in, help to take luggage, assist us when our delivery are not sending to our room.
Cleaner are efficient whenever I asked for extra water bottle and kind to service us
Recommend when visit chengdu
Response from Property: [The hotel is located in the Chunxi Road business district but is quiet in the bustling area] Dear guests, thank you very much for choosing Lin'en International Hotel and for your praise of the layout of the hotel lobby and rooms! The hotel adheres to the service concept of "being customer-oriented and treating guests with respect" and the service principle of "fine, thoughtful, complete, elegant and beautiful", striving to make every guest feel the warmest and most considerate service with all their heart. You can get real relaxation and enjoy your relaxed self! Your satisfaction is the driving force of our progress. I wish you and your family peace, happiness and success in everything!
Sotty
Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
I am a very picky and demanding person, i always have something to complain and pick about , but i was happy and satisfied with my 6 days stay in lynh hotel. I would recommend !
Response from Property: 【酒店附近多個網紅打卡點:熊貓郵局、譚豆花、川劇變臉】哇~ 慢慢的看完了您的點評,真的讓小恩熱淚盈眶了。謝謝您對我們的肯定及喜愛,這都是我們應該做的哦。~~~常説:世有伯樂,然後有千里馬。"正因為有了您的支持,才讓小恩的力量變得更加強大。下次再來成都,記得要回來看看,小恩就在這裏等您了喲!祝您工作愉快,萬事如意~