Bingchang
May 12, 2024
I saw a blogger checking in on a small book, so I came here to experience it on the weekend. The hotel environment is indeed first-class, as if I had walked into a large Moroccan castle estate, which is very suitable for taking photos and checking in. However, according to our actual stay experience, this high-value hotel may have serious problems in terms of service and facilities due to too few guests or other reasons. One word to describe it is-desolate.
1. Serious lack of staff: We checked in at 7 pm, and there was no staff in the huge lobby, and the air conditioner was not turned on. Only the front desk contact information was left. After calling, the front desk said that they had just sent the guests away for a while and would come back (the hotel rooms are widely distributed and picked up by shuttle buses); when we checked out, we encountered the same situation again.
2. The breakfast is too simple: There are not many people in the huge restaurant on Sunday morning, and the air conditioner is not turned on. It is very hot and stuffy, and there are many ants crawling on the table; the waiter said that the buffet breakfast was cancelled and handed us a minimalist breakfast menu to check. There are no more than 8 varieties of food and beverages, and the taste is also very average.
3. Facilities are no longer what they used to be: There is a zoo on the hotel map with small animals kept in captivity; when we actually went to see it, there were only three empty fences left with no animals.
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