To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1975)
Positive reviews(1934)
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Awesome amenities(151)
Classy environment(130)
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Convenient parking(77)
Perfect for business trips(32)
Stayed multiple times(17)
Located downtown(15)
Negative reviews(41)
DSteven16
Elegant Queen Room
Stayed in Oct 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Awesome stay at pipi hotel chenzhou. Tq for the hospitality n services provided during my 3 days stay at chenzhou. Looking forward for the next trip stay at pipi hotel again
Response from Property: 尊敬的賓客:您好!【❤商圈娛樂中心,遊玩好去處❤】【❤免費洗衣,免費停車❤】很高興您選擇入住 皮皮酒店五嶺廣場店,看到您的評價小的頓時呆懵了!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Sean 肖涵
Featured Premier Room (Double Bed)
Stayed in Nov 2024
Solo travelers
31 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Booked this hotel as it was close to the Chenzhou Marathon. Great location, very clean
Response from Property: 尊敬的賓客:您好!【❤貼心私人管家服務❤】【❤免費洗衣,免費停車❤】感謝您對我們的肯定,為了給您提供更加細緻周到的服務體驗,酒店有管家服務,讓追求卓越的您即使在旅途中也會有如在家般的舒適與便捷。滿意衹有起點、沒有終點,我們會用真心、誠心、用心、愛心期待您的下次光臨。祝您天天好心情!
Eddyyew
Mousse Double Bed Room With Ergonomic Mattress - Top Selling
Stayed in May 2024
Couples
15 review
5.0/5
Outstanding
Posted on May 31, 2024
The hotel doesn’t look new but surprisingly the rooms were modernized with smart controls. Good location as the hotel is near to Wuling Square. Breakfast was simple and nice. Overall, good value for money.
Response from Property: 尊敬的賓客:【❤免費洗衣,免費停車❤】感謝您入住酒店並分享,很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次為您服務!
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 15, 2024
I was on a business trip and passed by Chenzhou. Overall, this price is very cost-effective in this location. There are some local Hunan specialties next to the downstairs. It is close to Wuling Square. It is very pleasant to take a walk in the square after dinner at night. The business district next to it is also very convenient. The shopping mall, cinema, supermarket and hotel are also very clean.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! [❤Business district entertainment center, a good place to play❤] [❤Free laundry, free parking❤] Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
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Xiaodaimengdemama
Featured Premier Room (Double Bed)
Stayed in May 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The living experience is very comfortable, the hygiene is good, the smart toilet and voice control system are very convenient
Original TextTranslated by Google
Response from Property: Dear guest: Hello! [❤Business district entertainment center, a good place to play❤] [❤Free laundry, free parking❤] I am glad that you chose to stay at Pipi Hotel Wuling Square Branch. I was stunned when I saw your evaluation! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel has a rich variety of buffet breakfasts. It is a sheltered harbor, a warm nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart, and look forward to your next return home!
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Tanhuanl
Featured Couples'Hotel Room (Double Bed)
Stayed in Apr 2024
Solo travelers
1 review
3.5/5
Posted on Apr 25, 2024
When I first checked in, there was hair everywhere. I wiped it with disinfectant wipes. Less than half an hour after I sat down, the bedside lamp suddenly fell off. It looked like the wire was broken. They asked me to change rooms. After I finally cleaned the room, they didn't agree to change rooms. There was no follow-up. After I checked out today, they called me to write a good review. I was talking about the problems with the room, and she interrupted me and asked me to give a good review. You can't say if there are problems with the hotel. Good reviews are a must. 🙃
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Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! [❤Business District Entertainment Center, a great place to play❤] We are very sorry for giving you such a bad stay experience. We are very ashamed of the problems such as hair in the room and the falling bedside lamp. This is indeed a serious mistake in our work. We will reflect deeply and take measures to improve it. We understand your dissatisfaction and disappointment, and thank you for your valuable suggestions. We will work hard to improve the quality of our service, and hope that you can give us another chance to provide you with a better accommodation experience. We apologize to you again.
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Guest User
Deluxe Double Bed Room With Viral Makeup Mirror
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 22, 2024
It is near the city government, the environment is very good, and there is a large parking lot behind, which makes it very convenient to go anywhere. The whole room is intelligent, and other switches and electrical appliances can be controlled while lying in bed.
Original TextTranslated by Google
Response from Property: Hello: [Business District Entertainment Center] [Free Parking] Your satisfaction is the greatest affirmation for us. On a sunny afternoon, brewing a pot of tea, enjoying the scenery outside, and chatting with friends is such a pleasant thing.…! There are too many encounters in life. Passing by is an encounter, and unforgettable is an encounter. However, touching always happens inadvertently. It is because of too much expectation that I feel so happy about your arrival, just like the long-awaited response, finally waiting for you. I like one.
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PPQRT
Elegant Queen Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The environment of Pipi Hotel is very good. We were upgraded to an audio-visual suite when we checked in at night. We went to the supermarket to buy a bunch of wine. It was nice to eat and drink while watching TV at night. The service was also very friendly. When I left, I missed something and they helped to express it. I will choose to stay here next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! [Health Foot Bath Package.] [Free Laundry Service.] Dear guest: Hello, thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you and look forward to seeing you next time! Wish you: well!
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Guest User
Elegant Queen Room
Stayed in Mar 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Apr 2, 2024
The room is really clean, the window opens and closes automatically. The bathroom is super big! The slippers are also the latest. It looks good. There are a variety of hair dryers! I will choose this hotel again next time. You can't go wrong with this hotel if you close your eyes! ! There are many complete facilities upstairs and downstairs!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! [❤Intimate private butler service❤] [❤Free laundry, free parking❤] Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, the hotel has a butler service, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, sincerity, care and love. I wish you a good mood every day!
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Anonymous User
Elegant Queen Room
Stayed in Mar 2024
Other
5 review
3.5/5
Posted on Mar 23, 2024
The space is large and the scenery is nice, but the drainage is not good. The water in the bathroom seeps out and the floor is all wet. The curtains are transparent and I can't sleep well. It's so annoying. The smart toilet is also stuck...
Original TextTranslated by Google
Response from Property: Dear guests: [❤Convenient transportation, very convenient travel❤] [❤Intimate private butler service❤] It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. We are deeply sorry for your negative feedback on the facilities. Our services and facilities did not meet your expectations. We have taken corresponding corrective measures, including strengthening cleaning, to ensure that you will have a better experience next time you stay. Thank you for your feedback. We attach great importance to it and will continue to improve to provide a better stay experience. If you have any other questions or comments, please feel free to contact us and we will try our best to provide you with a satisfactory solution. I wish you a happy life!
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Shuangziba
Mousse Double Bed Room With Ergonomic Mattress - Top Selling
Stayed in Mar 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on Apr 17, 2024
A standard business hotel with relatively new facilities, complete facilities and comfortable beds. The front desk service was very enthusiastic and helped with ordering meals and directions. The breakfast was also good, but we caught up with a tour group and the old men and women had almost finished their food!
Original TextTranslated by Google
Response from Property: Dear guests: [❤Free laundry, free parking❤ Thank you for your 5-point review! Every city always has a reason to miss, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Anya will be the warmest and most unique one in your memory! Come back to Anya often, and wish you: well!
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Guest User
Mousse Double Bed Room With Ergonomic Mattress - Top Selling
Stayed in Mar 2024
Business travelers
19 review
3.0/5
Posted on Mar 18, 2024
Pros: The room looks OK, the whole house is smart, and it is very considerate to provide conditioner and laundry detergent.
Cons: 1- Some front desk staff lack enthusiasm 2- The sound insulation of the room is too poor, and any noise from the next door or the corridor can be heard clearly. I couldn't sleep all night because of the noise, and finally wore headphones all night, otherwise I really couldn't sleep, it was too noisy. 3- The breakfast was very ordinary.
4- The so-called tea candy is tangerine peel candy and small twisted dough sticks, which lowered my expectations.
The location is a bit far from the lively neighborhood.
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Original TextTranslated by Google
Response from Property: Dear guest, hello, [❤Smart Home❤][❤Intimate Laundry Service❤] Thank you very much for taking the time to share your experience at the hotel. We apologize for the problems you encountered during your stay. We have communicated with the relevant departments and thoroughly investigated the matter. The hotel will conduct retraining and ensure that similar problems will not occur again. We will continue to work hard to improve every detail and look forward to your next visit
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Guest User
Superior Smart Room (2 beds)
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Although the room is small, it has complete basic facilities, a good environment, and is quite clean. The breakfast is also OK. There was a small incident, but the person in charge of the hotel handled it in time. I like your service.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! [❤Convenient transportation, easy travel❤] Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Pipi Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: always smile^_^!
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Guest User
Mousse Double Bed Room With Ergonomic Mattress - Top Selling
Stayed in Mar 2024
Family
12 review
5.0/5
Outstanding
Posted on Mar 7, 2024
The backyard is the hotel's own parking lot, which is free for self-driving! The room is also very clean and tidy, but all kinds of lighting and electrical appliances are smart. If you are not familiar with smart home, you may need to explore it for the first time. Pet-friendly, you can bring your dog to stay. I will choose next time!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! [❤Business district entertainment center, a good place to play❤] [❤Free laundry, free parking❤] Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, the hotel has a butler service, so that you who pursue excellence will feel as comfortable and convenient as at home even on the road. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, sincerity, care and love. I wish you a good mood every day!
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Anonymous User
Superior Smart Room (2 beds)
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Facilities: The facilities are quite complete. Parking is also quite convenient (if there is no space in the dedicated parking lot, you can park directly in the community behind. Just honk the horn to enter and exit)
Sanitation: The sanitation conditions are good, and the bath towels changed every day are warm
Environment: It is on the side of the main road and a bit noisy at night. The sound insulation effect is average, and you can hear the voice of Xiaodu next door clearly.
Service: The front desk service is OK. I booked three rooms, and one of them was upgraded for me.
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Original TextTranslated by Google
Response from Property: Dear distinguished guest: Hello! [❤Popular Selection❤][❤Great Place for Shopping in the Mall❤] In ordinary life, daily necessities, crowded commuting, and the suffocating pressure of adults. In addition to the thorns that pierce the skin, there are also the poems and distant places that make you dream. In any case, when you are tired or annoyed, you can pass by Pipi Hotel, listen to music and drink tea. In the wind and rain, we will always wait for you