Elizabeth
November 13, 2023
Check in was smooth and accommodating. Service was great except for last night 11/11. There was a very loud party in room next door (We were room 127). Our walls virbated from the bass! At 9pm my son asked the guy at the front desk what time the party would end because my toddler was struggling to fall asleep as was the baby across the hall. The front desk told him the party is over at 10 and everything would end. At 10:15 we again asked if they would soon be done. The guy said, "I don't know. They (the partiers) aren't leaving." He DID offer to move us to a new room but this was not going to work for us. I get people can reserve space for parties but the noise was nearly unbearable. If there is a quiet time/end time for loud music, then please enforce.