Super 8 by Wyndham Chester/Richmond Area

Location is great but other hotel guest noisy and rates don’t match the rooms!

Upon arrival the hotel was disgusting. In the room it didn’t look bad until I looked at the head board and it was a dirty used syringe I immediately checked right back out just nasty

Should not be listed by *******. This is my 3rd time that Ive had substandard lodging recommended by *******. Torn carpets, ripped bedspread, cigarette smell in nonsmoking room.

The staircase was oozing with the smell of pot and some sketchy folks were hanging out there.No elevator that i could find. The key did not work and had to be redone. Then the toilet would not fill up and flush. They only provided 2 towels: when i called the office noone would answer. The beds were comfortable but the blankets were riddled with cigarette burns. (non smoking room). The carpet needed a very good cleaning. I would have asked for another room but our other room was just as bad. We went down for the continental breakfast.in the morning,.which entirely consisted of an empty fridge, empty cases to hold pasteries, a few sllices of white bread and butter , no jelly, and two types of cereal. Nothing else was set out. Plain bread and cereal is not a continental breakfast, and this was early (hardly anything was simply put out to eat -the spaces to hold food was clearly empty). We will NEVER stay at a super 8 again without fear of the same experience.

The person at the desk was nice

I really had a bad experience. The hotel was old with a really bad smell and forget about sleeping it was so noisy all night. I wanted to leave the when I got there but the front guy said that I was there for a long time and did not wanted to give me the refund. I even offer to pay only one night but he said no I had to stay there the 3 nights I booked because he was not going to refund me. I don’t recommended this hotel at all.

DIRTY!! Window could be opened from outside on ground floor, breakfast/coffee was to be available at 6. Desk clerk watched us go in and out from a little after 5am. At 6am went to get coffee before leaving and was told it would be about 10 minutes when he was not busy before this. We left. Would not recommend to anyone!!!!

location is great and staff is good