The Queen at Chester Hotel, BW Premier Collection

位置在火車站對面，超級大的房間，極富古典色彩，優雅非常，極豪華的浴室，有浴缸及企缸。職員專業有禮，清潔工人也相當專業及有禮，賓至如歸，可能裝修期間，check-in 位置比較細小，有閱讀室供應免費飲品，朱古力很好飲。酒店內有羅馬式庭園，好優雅。尊登來Chester 為入住此酒店都非常值得，每個細致位都非常好。希望它們裝修好後，保持優惠價格讓我再次入住😁

Great hotel 👍 Antique, it really matches the style of Chester, a city under cultural heritage protection that dates back to the ancient Roman era! The room and bathroom are quite large, spacious and comfortable. The restaurant and bar on the ground floor can provide breakfast, lunch and dinner, which is very convenient. The steaks are grilled well👍Speaking of convenience, it is right opposite the train station😄👍You don’t have to cross the road, you can get there in just one minute through the parking lot, which is great! Our stay was actually a one-day stay. We returned from Liverpool in the afternoon and transferred in Chester. Who would have thought that the subsequent train was canceled because the water washed out the train embankment! So I quickly looked for a hotel on Ctrip. It looked close, so I thought it would only be one night and then leave. Unexpectedly, I found a treasure 😂 I also like Ctrip’s service 👍 Booking a hotel temporarily was so fast 👍 Thanks to Tianliuke, we also discovered the treasure city of Chester, and the hotel has thoughtful luggage storage services, so we We had fun in Chester until three o'clock in the afternoon. We had a nice meal and a drink in a small Italian restaurant. We then returned to the hotel, picked up our luggage, and then entered the train station and headed home. The whole trip was an episode, but everything went smoothly, so I plan to come to Chester for vacation in the summer and stay at the Queen Hotel! You should take a stroll in its beautiful garden😄Oh, friends who like history should be very interested in the decoration and layout of the hotel! Recommended!

The room is very old, the facilities are outdated, and the sanitary condition is average. It is not worthy of four stars at all! ! Don't be fooled. .

Extremely poor hotel management! After staying for three days, I was bitten by a giant cattle tick on the first night, with severe redness and swelling (photo as evidence); negotiating with the hotel, the hotel admitted that the room was damaged (as evidenced by the hotel’s signature), but refused because the pest came in from outside and had nothing to do with the hotel; In other cases, it would be a serious injury abroad. The hotel finally felt guilty and offered compensation of 100 pounds. The hotel bullied the Chinese tourists because of their lack of language and the need to continue on their way. They procrastinated again and again, bullying you helplessly; during the period, they contacted Ctrip many times, but the phone was not connected at all. The hotel booked through Ctrip. I hope that Ctrip will take responsibility and protect the interests of customers. I will complain about this matter to the end so that Chinese people will no longer suffer this humiliation abroad! Please Ctrip make a difference! I am a so-called diamond customer who has been using Ctrip for more than ten years.