Av. Alvaro Obregon No.229 esq, Av Independencia Col, Centro, Chetumal, MexicoView Hotel Details
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1 night
Fiesta Inn Chetumal Guest Reviews
3.6/5
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All Reviews(109)
Positive reviews(93)
Negative reviews(16)
Keith Neal
Superior Two Double Room
Stayed in Nov 2021
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2021
Center of town. Easy access. Staff very courteous. Rooms and service excellent.
The property is a little run down. The ac units in the rooms were not working but were eventually fixed about 2 hours later. Bathrooms are small and tight. The upside is that the staff was friendly and polite.
Robert
Stayed in Mar 2024
Business travelers
3.0/5
Posted on Mar 28, 2024
Adequate hotel. Breakfast was mediocre. There was no hot water in my shower. Shuttle to the airport was late.
Did not acknowledge VIP.
Ramon
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 20, 2024
Management is VERY POOR. We are regular Guests and they could have helped us but used poor excuses / lies to not assist. We do know better. They should not lie, they should just say we do not care and will not help.
Geronimo Onorio Torres
Stayed in Mar 2024
Friends
2.0/5
Posted on Mar 20, 2024
I stay there and they charge me for a breakfast I can’t believe it coz I’m a guess .. also they do not provide new shower towel when they clean my room and they don’t have towels to clean your hands. Honestly, I don’t like it.
Verified traveler
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 2, 2024
The 1st room we were given had a high smell of mold and the bed had lots of hair on it. We complained and was given another room. This one was clean; however the sheets and towels are no longer white and needs to be thrown out. The towels had huge brown stains on them. The deck around the pool also needs some repairs.
Ian
Stayed in Feb 2024
Couples
3.0/5
Posted on Feb 1, 2024
The room was supposed to come with amenities such as a functioning television and a refridgerator. These items were non existient. The bed was small and the shower did not work properly.
Noreen
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 25, 2024
Very lovely hotel and rooms with very comfortable bed. Very clean and well maintained. Staff were very friendly and helpful. Would absolutely stay again.
Noreen
Kaleden BC, Canada
Ramon
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 23, 2024
Good stay. Sofa set needs to be fixed, not usable. But this stay was better.
Sheri
Stayed in Jan 2024
Family
4.0/5
Very Good
Posted on Jan 11, 2024
They speak English really well. Their staff can answer all questions well and even informed us about the free breakfast. I didn't like that the Wi-Fi single at times was not strong enough for streaming.
Marsha
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 7, 2024
Terrific staff! As stated prior, upon check in my room didn’t have a great view, and the service agent was prompt to provide me with another! The roof top pool was amazing and beautifully clean! And the shower in the room, sooo blissful with great pressure and hot water-something to not be taken for granted when traveling Mexico! The buffet breakfast was nothing less than delicious and on point! I was thoroughly impressed with this property and it made my stay in Chetumal worth it!
Juan
Stayed in Jan 2024
Family
5.0/5
Outstanding
Posted on Jan 2, 2024
I stay at fiesta inn during my visit to Chetumal
Everyone was friendly and good staff just a little thing the towel’s was a really bad
Other things are good thank you
Alexei
Stayed in Dec 2023
Other
4.0/5
Very Good
Posted on Dec 31, 2023
We stayed one night on the way to Belize by boat. The hotel is just 10 mins from the pier by foot, so this was obvious choice. But it looks like the most modern hotel in the city. We also had a dinner in the restaurant in the lobby and food was great. Modern bathroom comfortable beds, very helpful stuff. The only problem was wifi - no connection in the room! Had to stay near elevator to book the boat trip. They need to move rooters or install extra.