Hotel Principe
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chetumal

Hotel Principe

Health Protected
Av de los Héroes 326, Chetumal, Quintana Roo 77010, Mexico
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A stay at Hotel Principe places you in the heart of Chetumal, within a 5-minute drive of Museum of Maya Culture and Museo de la Ciudad. This hotel is 17.6 mi (28.3 km) from Lake Bacalar and 1.3 mi (2.1 km) from Payo Obispo Zoo.Show More
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hotel overview picture
3.4/5Cleanliness: 3.4
All 20 Reviews
Amenities
Outdoor Swimming PoolPrivate ParkingFreeBarRestaurantMeeting RoomMulti-Function RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Chetumal International Airport
(4.7 km)
Landmarks: FUNNY TRAMPOLINE PARK CHETUMAL
(510m)
Landmarks: Divina Providencia
(600m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Executive Double Room, 2 Double Beds
16

Executive Double Room, 2 Double Beds

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Doorbell/ Phone Alerts
Room Details
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Standard Double Room
7

Standard Double Room

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Towel
Doorbell/ Phone Alerts
Room Details
Check Availability

Guest Reviews(20)

3.4/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.4
  • Location3.4
  • Service3.4
Hannah Linette
February 14, 2024
En general es realmente buen hotel, muy lindo y cómodo, la atención que brindan es maravillosa, te sientes como en casa.
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alfonso
February 9, 2024
Al hacer check out el empleado de recepcion cobraba cantidad extra por mascota no especificado en *******, el trato fue bastante prepotente e inclusive expreso que al ser cliente de ******* que no le importaba lo que ******* pudiera hacer al quejarnos. El cobro fue de casi $800 lo cual se les pago, el operador del hotel expreso que le hicieramos como quisieramos y que no les importaba si los demandabamos
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LUIS RAUL
January 27, 2024
Se requiere mayor limpieza en baños
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Marc
January 2, 2024
The way the night receptionist handle a simple mistake of date I made...
Marianna
December 2, 2023
The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!
andresE7117JH
August 6, 2022
The room was not clean that they placed us in. Room 303 the bathroom door had stains the shower curtains were filled with mold, the bed sheets were stained and old. We booked the room because it had a pool and the entire stay the pool was not usable and everyday we were told tomorrow it would be an nothing happened. The sink in the room started leaking and the maintenance person told me it was because of our wet clothes. I had to physically show him where the leak was. It was three of us and 1 roll of toilet paper and when asked for another in the morning they told us with an attitude we have to wait until they come clean the room. Never again!!!
Delroy
August 8, 2023
The stay never happened. When we arrived, we were told they had no room. When we showed our reservation with proof of payment, they said they wouldn’t honor the reservation and we needed to get a refund from *******. They claimed their system is not updated , hence why it showed they had available rooms on *******. Terrible staff with bad attitudes.
FRANCISCO
July 30, 2023
La ventaja es que conseguí la habitación de último momento y me ayudó a pasar la noche. La desventaja es que le hace falta mantenimiento a sus instalaciones
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Kiyah
July 27, 2023
We weren’t able to ask for extra towels after the pool so we had to shower with the wet ones. The internet connection is non existent. No do not disturb sign so room service comes into your room while you sleep. The bathroom has no floor mat and we had bugs in our bathroom. The pool was nice. Hotel is not good for a vacation stay but for just a quick check in and out.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–17:00
Check-out: 12:00–12:30

Front desk hours: 24/7

Child Policies
Children aged 1 and above are welcome at this hotel.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

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Health Protected

Cleanliness
  • 3.4/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 79
A stay at Hotel Principe places you in the heart of Chetumal, within a 5-minute drive of Museum of Maya Culture and Museo de la Ciudad. This hotel is 17.6 mi (28.3 km) from Lake Bacalar and 1.3 mi (2.1 km) from Payo Obispo Zoo.

Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.

Enjoy Regional cuisine at Arlequin, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

Make yourself at home in one of the 79 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportChetumal International Airport
Distance to Airport4.73KM
Average Price FromCAD73
Hotel Star Rating3