Nimmana Haeminda Rd Lane 1, Suthep, Mueang Chiang Mai District, Chang Wat, Suthep, Chiang Mai Province, 50200, ThailandView Hotel Details
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U Nimman Chiang Mai Guest Reviews
4.6/5
Great
387 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(387)
Positive reviews(378)
Reviews with photos/video(139)
Delicious breakfast(97)
Near shopping area(47)
Convenient for shopping(43)
Too noisy(30)
Perfect for business trips(17)
Would stay again(16)
Has an infinity pool(7)
Delicious buffet(7)
Negative reviews(9)
Chill vibe zz
Premium Deluxe Room (24 Hours Use Of Room)
Stayed in Dec 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The staff was so nice and helpful. And the location is very convenient and good. And many restaurants nearby.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are very pleased that our location is very convenient for you. We look forward to your next visit and would love to welcome you back for any occasion.Kind regards, The Management U Nimman Chiang Mai
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HurrayJ
Deluxe Room (24 Hours Use Of Room)
Stayed in Dec 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 5, 2024
I loved the location with many cafes, massage places and shopping. Really a happening area. Room is big and comfy with enough area to pack. Breakfast is international and yummy.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are very pleased that our location is very convenient for you. We look forward to your next visit and would love to welcome you back for any occasion.Kind regards, The Management U Nimman Chiang Mai
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Wise Icezana
Premium Deluxe Room (24 Hours Use Of Room)
Stayed in Dec 2024
Couples
21 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Good location! Nice room! Good service! I recently had a wonderful stay at this hotel and wanted to share my experience. The room was clean and comfortable, and the staff was incredibly friendly and helpful. I especially enjoyed the delicious breakfast 🥐 each morning and the stunning views from my window. Overall, I highly recommend this hotel for anyone looking for a relaxing and enjoyable getaway. Location wise 💯!
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are always grateful when our guests recognize the charm of our hotel and the quality of guest services we offer. Hopefully, we will have a chance to welcome you back again sometime in the future.Kind regards, The Management U Nimman Chiang Mai
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Dana
One Bedroom Family Suite (24 Hours Use Of Room)
Stayed in Nov 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 14, 2024
I like the location of the hotel. It is super convenient and very close to airport.
However, I think the hotel could clean their bath tub better, it was very dirty. And it will be nice to install a little light in the toilet area, after we close the glass door it is very dark inside.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are very pleased that our location is very convenient for you. We appreciate your feedback and will use it to improve our services and ensure a better experience for our guests in the future.We hope to welcome you back with the impressive experience you rightfully expected in the future.Kind regards, The Management U Nimman Chiang Mai
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Anonymous User
Deluxe Room (24 Hours Use Of Room)
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Good location. Nearby shopping centers, restaurants and other convenient stores.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are very pleased that our location is very convenient for you. We look forward to your next visit and would love to welcome you back for any occasion.Kind regards, The Management U Nimman Chiang Mai
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Kornpong
Deluxe Room (24 Hours Use Of Room)
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 31, 2024
I had an amazing stay at U Nimman Chiang Mai. The hotel’s location is unbeatable, right in the center of the vibrant Nimmanhaemin area, surrounded by cafes, boutiques, and within walking distance of MAYA Lifestyle Shopping Center. It’s a perfect base for exploring the lively atmosphere and cultural spots of Chiang Mai.
The rooms were beautifully designed, combining a modern touch with traditional Lanna influences, making it feel both cozy and luxurious. The bed was extremely comfortable, and I loved the unique 24-hour check-in/check-out policy, which allowed us to maximize our stay.
The hotel amenities were excellent, especially the rooftop pool, which offered great views of the city and mountains. Breakfast was diverse and delicious, featuring both local and international options. The staff were warm, welcoming, and very attentive, making the stay feel personalized and memorable. I’d highly recommend U Nimman to anyone visiting Chiang Mai for a stylish and convenient stay!
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Response from Property: Dear Valued Guest, Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai. We are always grateful when our guests recognize the charm of our hotel and the quality of guest services we offer. Hopefully, we will have a chance to welcome you back again sometime in the future.Kind regards, The Management U Nimman Chiang Mai
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Guest User
Deluxe Room (24 Hours Use Of Room)
Stayed in Feb 2025
Couples
1 review
4.7/5
Amazing
Posted on Feb 27, 2025
Perfectly located next to 1 Nimman, rooms are clean and comfortable, breakfast could do with a little more choice for the western taste but is always good.
Staff have always been polite & helpful (our 4th visit to date).
A little more expensive than some but good value and so well positioned.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We look forward to your next visit and would love to welcome you back for any occasion.Kind regards, The Management U Nimman Chiang Mai
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Chong Lee Chin
Deluxe Room (24 Hours Use Of Room)
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good location near Nimman street , morning breakfast nice and many can choose
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are very pleased that our location is very convenient for you. We look forward to your next visit and would love to welcome you back for any occasionKind regards, The Management U Nimman Chiang Mai
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Charm-
Deluxe Room (24 Hours Use Of Room)
Stayed in Jul 2024
Solo travelers
11 review
3.5/5
Posted on Jul 14, 2024
The positives
Service: front desk, door men etc were very friendly and polite
Location: convenient location near the airport (15 mins away), near a shopping mall, lots of food / cafes / bars / restaurants and shops nearby at the nimman area within very short walking distance
Rooms: large, spacious, free beverage per person per night, welcome rice crackers
Negatives
1. Didn’t like the dark corridors in the hotel
2. Deluxe room was VERY dim
3. Bed was too soft and flat. Bedsheets and pillows weren’t great
4. Cleanliness was an issue. The floor and carpet didn’t feel clean but the hotel provided slippers. The worst part was the shower area 😩😩🤮🤮 mould on the floor and walls, overall grimy and slimy esp at the corners. The rest of the negatives can be overlooked but not the shower area. I literally cringed and shuddered every time I had to shower. I don’t understand how it can be so dirty?! 😩
5. The light switches were a nightmare. There were many switches at the door area and bedside (like 3 switches per side) but no instructions and they didn’t follow a pattern so you would always need to try switching on and off etc all the time just to get the room totally dark but with the bedside lamp on
6. Sounds from outside the door, next room, upstairs could be heard and it was very disturbing as the noise sounded like it was next to me all the time. There were endless footstep noises from upstairs during the night and all these noises woke me up throughout my stay. I usually sleep through the night in hotels
7. My first room, the shower area had ZERO lights and I had to bathe in literal darkness. Thankfully the front desk were very quick and efficient and got me another room to move to which was thankfully very bright with working shower lights.
8. Hotel breakfast was full of carbs and the food didn’t taste fresh or great at all :( I had spent the last 3 days at another hotel in Chiang Mai so the differences in room and bfast were really stark.
Overall, for a clean freak, I wouldn’t recommend this hotel. But if you can overlook the cleanliness; the location, friendliness of staff, etc are positives you can focus on. Pics attached are of two different rooms.
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Response from Property: Dear Charmaine S,Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at U Nimman Chiang Mai did not meet your expectations.Please be assured that your comment is taken seriously and will be used as a valuable opportunity for improvementsWe hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you. Kind regards, The Management U Nimman Chiang Mai
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Sheraz
Deluxe Room (24 Hours Use Of Room)
Stayed in Feb 2025
Solo travelers
5 review
4.5/5
Great
Posted on Feb 7, 2025
Everything was very good, excellent location, friendly staff and very good breakfast
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are always grateful when our guests recognize the charm of our hotel and the quality of guest services we offer. Hopefully, we will have a chance to welcome you back again sometime in the future.Kind regards, The Management U Nimman Chiang Mai
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Guest User
Deluxe Room (24 Hours Use Of Room)
Stayed in Dec 2024
Family
3 review
1.7/5
Posted on Jan 7, 2025
I was deeply dissatisfied with the service I received during my recent check-in due to the rude behavior of one of your front desk staff members. The staff member, who appeared to be older, displayed an unprofessional and disrespectful attitude by gesturing aggressively with her finger while explaining something to me.
Such conduct is completely unacceptable and tarnishes the hotel's image. I expect immediate corrective measures to be taken to address this behavior, as it severely impacts the guest experience and the hotel's reputation.
I trust you will handle this matter promptly and ensure it does not happen again. Thanx.
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Response from Property: Dear Valued Guest,Thank you so much for reaching out to us and sharing your U Experience with us.We appreciate your feedback and will use it to improve our services and ensure a better experience for our guests in the future.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards, The Management U Nimman Chiang Mai
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Anonymous User
Premium Deluxe Room (24 Hours Use Of Room)
Stayed in Dec 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 19, 2024
The hotel boasts an excellent location, surrounded by shops and vibrant shopping areas, making it a convenient choice for travelers. The room was comfortable, but the design felt a bit unusual.
The toilet and bath lacked additional doors to separate them from the main room, and the toilet door wasn’t fully enclosed, which, combined with the absence of an exhaust fan, caused unpleasant odors to linger in the room. The bath area was poorly lit, making it quite dark, and the basin was positioned in the same row as the minibar and open closet, leading to water splashes on the corridor and table.
Our first night was uncomfortable due to dust mites, but the reception staff were helpful and assisted us in changing to another room, which resolved the issue.
Breakfast was enjoyable, and despite the initial inconvenience, the overall experience was positive thanks to the location and service.
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Response from Property: Dear Valued Guest,Thank you for taking the time aside to write a review regarding your recent stay here at U Nimman Chiang Mai. We have also noted your comment and humbly accept your opinion. Thank you for your valuable feedback.We hope to welcome you back with the impressive experience you rightfully expected in the future.Kind regards, The Management U Nimman Chiang Mai
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Ong Chen Shang
Deluxe Room (24 Hours Use Of Room)
Stayed in Dec 2024
Couples
29 review
5.0/5
Outstanding
Posted on Feb 25, 2025
Awesome hotel in Chiangmai, everything was great, friendly front desk and i like the sofa bed in the room, near to the U nimman steeer recommended to stay of you visits to Chiangmai
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at U Nimman Chiang Mai. We are always grateful when our guests recognize the charm of our hotel and the quality of guest services we offer. Hopefully, we will have a chance to welcome you back again sometime in the future.Kind regards, The Management U Nimman Chiang Mai
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Guest User
Deluxe Room (24 Hours Use Of Room)
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 4, 2024
All fine Pool, meals and reception. The guys were very helpfull and Friendly.
Response from Property: Dear Valued Guest, Thank you for your generous comments regarding your stay at U Nimman Chiang Mai. We hope to see you again during your next visit.
Clarissa Chee Wooi
Deluxe Room (24 Hours Use Of Room)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 26, 2024
Strategic location. Nearby with shopping , restaurant with walking distance.. Friendly and helpful staff. Hotel breakfast and dinner buffet super worth. Free upgrade room for my honeymoon trip. Highly recommended.
Response from Property: Dear Valued Guest, Thank you for your generous comments regarding your stay at U Nimman Chiang Mai. We look forward to your next visit and would love to welcome you back for any occasion.