The Empress Chiangmai Reviews

My room was a connecting room. I was very lucky to stay there for 3 days. The room next door was not noisy. The breakfast has a lot of variety，Fruits are also diverse, including mangoes。 I wanted to appreciate the Concierge and the bell man, They serve guests very responsibly。

We're delighted to come back to Empress Hotel. As usual, the complimentary gift bag of snacks, juice and evian mineral water was always a bonus when checking in. The rooms were well maintained, clean and cosy. The staff were attentive, helpful and hardworking. It's like coming back home. The front desk manager, Miss Ayo, was very considerate to us, especially to my disabled mom. The moment I checked out, I've started to plan my next stay @Empress this November. Highly recommended!

Nice place. Got upgraded and was able to keep it through an extension of stay. Gave me a nice goodie bag upon arrival, although most stuff I could eat...(not Kosher). And on the day of my extension for two more days, the housekeeping staff gave me a nice plate of fruits...nice touch indeed. All in all a nice place. Clean, friendly staff and not a bad location especially for where I needed to be. Only issue I had, was the beds were on wheels and I couldn't get it to stop moving at times. Lol.

Breakfast is very limited There is bad smell in asiles Room is full of what you need to stay and I like it Workers in the hotel are helpful.

The hotel is right next to the convention center which is convenient for the conference event. The swimming pool is temporarily closed due to water condition. But we could use the swimming pool in another building. This building is quite old but well maintained. There was a welcome boxset for all new guests which is a very nice touch. The room is spacious. I went there with my wife and my son. We requested for an extra bed for my 10-year old son, which is 800 THB/night. The staff is helpful. In the first night, there was one lamp that couldn't be turned off. I called the maintenance guy and he came within a few minutes to fix the problem. There are plenty of parking lots. At night, the parking lots in the back of the hotel are very dark, I recommended the hotel installing lighting at the parking lots for better security.

So good in the room arrangement, good greeting gift and proper meeting room organized.

service was good, room was clean. however its an old hotel and breakfast tasted the same throughout.

About a 20 minute walk from the city wall, but very nice hotel. Clean and spacious!

Very surprised for a big bag of New Year gift!! Location can walk to night market. Nice Place, but didn't provide for the slipper.

The hotel was dated and the check in process was slow. Had to wait for almost 30mins despite arriving at 3pm which was the check in time. The rooms were spacious but dated. The breakfast spread was good

Great hotel although dated. Been looked after every stay every occasion presented with welcome basket of fruits n goodies

Hotel room and facilities were a little older and quite neglected. The newer Empress Premier was positioned at a higher price with a beautiful pool but not accessible to guests staying at The Empress original hotel. 🙂

It was huge room very big room the staff was excellent

Excellent hotel, excellent service, excellent staff, everything is good