De rěve Express Hotel

The service attitude of the hotel staff is satisfactory and friendly. 5/f Light snacks, drinks and food are provided at the reception. The considerate arrangement is worthy of appreciation. The only thing is that the glass door of the bathroom cannot be closed tightly, as water can easily seep out onto the bathroom floor.

The surrounding environment is quite convenient. Parking requires some skills. People who are not good at driving are recommended to park outside. The bathroom door needs to be improved because it cannot be locked. The overall experience of soundproofing is not bad👍

The location is very good, close to the train station and about 10 minutes walk to the cultural night market. The hotel is clean and comfortable👍

There are many restaurants near the hotel. There is Quanlian in about 3 minutes' walk, and there is 24-hour Carrefour in about 5 minutes. In addition, Chiayi Railway Station and Wenhua Road Tourist Night Market are also about 10 and 25 minutes' walk respectively. There is also Chiayi which is worth visiting. The Municipal Art Museum is also within easy reach, so the location is very advantageous. There are free snacks, coffee machines and drinks in the lobby of the hotel, and there are even sodas in glass bottles, which is a plus. Unfortunately, the room equipment is relatively simple, and it feels like there is something biting on the bed when you sleep. The breakfast included is not missing. There are relatively few types. In terms of service, although when I checked in, I encountered two girls with glasses who were not very positive, hemmed and hawed a lot, and then repeatedly said in an official tone that it couldn't be done. Fortunately, there was another girl with a ponytail. The flexible girl helped solve the problem, and Ms. Lin, who I met when I stored my luggage before check-in and on the day of check-out, was kind and friendly. They also actively helped guests solve problems, which saved a lot of points for the hotel's service. Also, I accidentally left my iPad in the room when I checked out. Fortunately, the phone card I bought this time came with airtime charges, so I received a call from the hotel to notify me. Since I was already on my way to Kaohsiung, I couldn't turn back to retrieve it. With the help of the hotel staff, they were willing to courier my iPad to the hotel where I stayed in Kaohsiung, and finally got it back successfully. I am very grateful to the hotel staff for their assistance🙏 By the way, I read comments from other guests that you can reserve the hotel's free shuttle bus to the high-speed rail station, so I inquired about the reservation when I checked in. However, the two girls wearing glasses mentioned above did not even ask. If you don’t try, you need to make a reservation at least three days in advance, so there’s nothing you can do about it (I stayed in the hotel for two nights, so I can barely count it? Besides, they don’t have an official website, and the booking platform didn’t mention this rule), or the one who compares The flexible girl said that we can help you ask but there is no guarantee that it can be arranged. At least it makes it sound more pleasant to the customer, and in the end they can arrange it for me. Thank you🙏 As an aside, on the day of check-in, I unexpectedly found that the price for the same room type on Trip.com for two nights was more than HK$300 cheaper than what I booked. I felt very sad and speechless...

When I entered, I found half-drunk water on the table. I was dumbfounded. Fortunately, the staff at the counter handled the situation immediately and the service was pretty good👍The breakfast was quite rich, but the plates were a bit old, but they were still quite clean.

Overall it's good, the water is big, but the smell of pesticides from the elevator to the room is a bit strong, and the staff at the counter are very kind.