South Urban Hotel
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1 night
1 room, 2 adults, 0 children
South Urban Hotel
South Urban Hotel
No. 2 of Instagrammable Hotels in Chiayi City
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We Price Match
Highlights
Outdoor pool
Bathtub
Great views
Ideal location
Gym
+4 more
Amenities
All amenities
Property Description
Show more
8.9/10
Great value for money!
Surroundings
Airport: Chiayi Airport
(7.3 km)
Train: North Gate Station
(1.5 km)
Train: Alishan Forest Railway Chiayi Station
(1.9 km)
Landmarks: Wenchang Park
(340m)
Landmarks: City of God Temple
(450m)
Landmarks: Minquan Rd St. John's Catholic Church
(460m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Twin Room
2 Single bed
29m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Tea bags
Check Availability
3
Double Room
1 Queen bed
29m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Tea bags
Check Availability
10
Family Room
2 Double bed
29m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Tea bags
Check Availability
Average for similar properties in Chiayi City
Guest User
January 25, 2026
The breakfast was delicious! 😋 I loved the bathtub 🛁 and the location is great, making it convenient to go anywhere. This is our second time staying here, and the staff's service is wonderful 👍. I'll definitely recommend it to friends! ❤️
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Pannie徐妮妮
February 4, 2026
Breakfast was nice, The hotel is very well located, and the staff provide attentive service. Overall, the stay was comfortable. It’s close to the city center, and there are many shops downstairs, which makes everything very convenient.
Mimi0519
January 4, 2026
While there aren't many basement parking spots, the front desk informed us that we could park in the street parking spaces directly in front of and beside the hotel. When checking out, we could give our parking receipts to the front desk and they would take care of the payment, which was incredibly convenient and considerate for guests. The room was spacious with plenty of room, and my friend and I really enjoyed our stay. The hotel's location is unbeatable, right next to Chiayi's bustling Dongmen Market, offering an abundance of delicious food and historical buildings to explore.
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Guest User
December 20, 2025
The service was really friendly, and the room was spacious, comfortable, and didn't have any strange odors—it was a pleasant stay. The bed was huge, easily accommodating two adults and a child without feeling crowded. Having a parking lot was a big convenience. It's also a short taxi ride to the Wenhua Night Market, which was fantastic.
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TW_doris
December 16, 2025
This hotel isn't far from the night market, about a 1km walk, which is perfect for a stroll back after a good meal. The room size is quite generous, though the bed is a bit on the softer side. Breakfast options are limited. Overall, it's pretty standard.
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Guest User
April 24, 2026
The room is not like the photo shows on the website and the swimming pool is there with water, but they dont allow people to use it... very disappointed, they even tried to lie and said there is no water in the swimming pool....
Elias112
January 11, 2026
Considering this place a 4 star isn't really a match with 4 star average. I got kinda disappointed by the customer service. Early check in and late check out was basically not possible. They wanted to charge me 700 ntd for 1 hour of late check out, is it a joke? At check in (1.30h before regular check in time) the front desk agent asked me if that room was okay for me, since she asked I kindly asked if it would be possible to have a room on a higher floor instead, she mentioned that the housekeeping didn't finish the cleaning on other floors but she added that they have prepared this room in advance for me since it was ready. I agree on getting that room since I was in a rush, after check in formalities have been concluded she tells me that the room isn't ready yet, she asked me to step on the side for a few minutes, then had to wait 42 minutes before she called me again giving me the keys. I was shocked. Definitely won't be going back here.
Guest User
June 23, 2025
Chiayi is a quiet town on the edge of alishan mountains, as such there are not many major shops and eateries around. South Urban is a luxurious hotel standing in the middle of the quiet town. The popular food and night market are within 15min walking distance from the hotel (there is u-bike stand just opposite the hotel, but there were no bikes available when we headed out in the evening).
The hotel staff were generally friendly, but there are not many amenities available to guests. There were only hair dryer and bedroom slippers available. The hotel did provide two bottles of water, and there is a water dispenser at the lobby if guests need more water.
Other tourist attractions within 20-30 minutes walk around are prison, Hiroki village, railway park.
Meloooody
February 24, 2025
Smooth check in and was given the hotel room at level 2 facing the swimming pool. As it was during winter season, the pool was not opened so it was quite peaceful.there are quite a lot of food nearby and all are within walkable distance(10-15 mins kind) . can consider renting a scooter to drive around to explore the city. Overall all a decent experience
Services & Amenities
Restaurant
Cuisine: Chinese
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Children between 0 and 4 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra cot: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.5m in height | TWD 250 (approx. CAD 10.89) per person |
Children over 1.5m in height | TWD 350 (approx. CAD 15.24) per person |
Adult | Buffet:TWD 350 (approx. CAD 15.24) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 20 years old
Paying at the hotel
Certification Details
Business entity name & ID no.: 南院旅墅股份有限公司嘉義分公司/43775051
Travel & accommodation industry licence no.: 嘉義市旅館097號
Property Description
Local hotel name: 南院旅墅
- Opened: 2016
- Number of Rooms: 104
Phone:+886-52716565
Email:fd@southurban-hotel.com.tw
The South Urban Hotel provides a great place for travelers to relax after a busy day. Visitors to Chiayi City will find that the South Urban Hotel is a fantastic accommodation choice.
Boasting a convenient location, the hotel is just 1km from North Gate Station and 7km from Chiayi Airport. Famous local attractions Minquan Rd St. John's Catholic Church, Chiayi Old Prison and Wenchang Park, can all be reached with a short walk.
This hotel makes a great place to kick back and relax after a long day of sightseeing. This Chiayi City hotel offers parking on site.
If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. For guests traveling with families, this hotel is consistently one of the most popular choices.
You might be wondering
What times are South Urban Hotel check-in and check-out?
South Urban Hotel check-in time is 15:00 and the check-out time is 11:00.What times are South Urban Hotel check-in and check-out?
What is South Urban Hotel cancellation policy?
The cancellation policy for South Urban Hotel varies depending on the type of room and booking conditions.What is South Urban Hotel cancellation policy?
How much does it cost to stay at South Urban Hotel?
Prices at South Urban Hotel change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at South Urban Hotel?
What is the cloest airport from South Urban Hotel?
The closest airport is Chiayi Airport, and it is about 20 mins from hotel by car (7.3 km).What is the cloest airport from South Urban Hotel?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
Is there a restaurant at South Urban Hotel?
Yes, South Urban Hotel offers on-site dining with Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at South Urban Hotel?
What are South Urban Hotel nearby landmarks?
South Urban Hotel locates at the center of Chiayi City. The nearby landmarks include Wenchang Park, and it is 340m from your search (straight-line distance).What are South Urban Hotel nearby landmarks?
About This Property
| Nearest Airport | Chiayi Airport |
|---|---|
| Distance to Airport | 7.32KM |
| Nearest Train Station | ChiaPei Station |
| Distance to Train Station | 3.78KM |
| Average Price From | CAD218 |
| Hotel Star Rating | 4 |