Comfort Inn Chihuahua Reviews

The service provided at the facilities is very good.

The location is very good, there are many small restaurants nearby

This is the second time we stayed at this hotel and the staff is horrible! They they their sweet time and you need to wait for check in even if it's 3pm. Honestly I do not recommend it

The hotel was dirty, dark, it smelled, there was no one else there and there was a neon light in room, the mattress looked dirty. We were traveling with our 2 young daughters I was afraid to even get they into their pijamas and under the bed. The girl in the front desk was very nice and helpful but we could not stay there. We turn in the key and left

Rude front desk. We will take our future tour business to another hotel

The carpet is old and dirty, mold is on the bathroom wall. The receptionist was rude. Is very bad for a comfort Inn??

Room dirty and access unsafe

Breakfast staff and breakfast was amazing. Maintenance man also very efficient. Morning front desk staff Ciara was extremely rude and asked the same questions over 4 times. One of the front doors didn’t open and floor was very slippery. There were mats but they were always 6 feet away from door. My sister fell hurt her back terribly and not one person (there were three) asked if she needed help or even acknowledge us. I myself the next day slipped in the same area and again not a single person asked if I needed assistance. Side door would be unlocked after hours and front desk men would be snoring very loudly. I was traveling alone and felt very unsafe. We had four rooms booked for 5 days for a wedding party and all rooms had dirty carpet. My light fixture was out in the bathroom and later fell out of the ceiling and nobody had a blow dryer. Anytime we discussed these issues with front desk they just nodded their heads and refused to resolve any issues.

Fast friendly check in

Very friendly staff. Comfortable and clean rooms.

Thank you

I have been staying at Comfort In every time I go to Chihuahua and really liked it. But this last time room was dirty, and furniture is already showing the passing of the time. I believe this was my last time there.

The rececpcionist she was pretty rude not friendly

Good overall