I recently stayed at Siri Nature Roosts with high expectations, but unfortunately, my experience was deeply disappointing. We specifically chose this resort for its unique features, including a jacuzzi, which is essential for my son's relaxation and enjoyment. However, upon our arrival at 3 PM, we discovered that the jacuzzi in our room was not functioning. Despite numerous calls to the reception, the issue was neither resolved nor were we offered an alternative room with a working jacuzzi. Maintenance personnel frequently entered our room to check the jacuzzi, significantly invading our privacy and disrupting our peace until 11:30 PM, yet the problem remained unresolved. Additionally, we faced significant inconvenience due to the lack of hot water in the shower, a basic amenity expected in any standard accommodation. The resort’s Wi-Fi was also non-functional, forcing me to cancel important work-related calls and meetings. Despite calling twice to address this issue, there was no resolution. Moreover, the lack of a proper buggy service and having to use an old, malfunctioning car for transportation within the resort added to our inconvenience. The car was in a deplorable state, making it a discomforting experience every time we needed to move around the property. We had high expectations for our stay, especially considering the time and effort we spent traveling from Bangalore to this resort, only to be met with continuous problems. This resulted in immense frustration and a significant loss of what was supposed to be a pleasant and relaxing vacation. I hope the management can address these issues promptly to prevent other guests from experiencing similar frustrations.
Excellent
46 Reviews