Berds Chisinau MGallery Hotel Collection

Berds Chisinau MGallery Hotel Collection Reviews

Berds Chisinau MGallery Hotel Collection

Dimitrie Cantemir Boulevard. 12, Chisinau, MoldovaView Hotel Details
Berds Chisinau MGallery Hotel Collection
Berds Chisinau MGallery Hotel CollectionBerds Chisinau MGallery Hotel CollectionBerds Chisinau MGallery Hotel Collection
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Berds Chisinau MGallery Hotel Collection Guest Reviews

4.5/5
19 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(19)
Positive reviews(19)
Reviews with photos/video(3)
Anonymous User
Superior Room
Stayed in Aug 2022
Solo travelers
226 review
3.7/5
Posted on Aug 28, 2022
Because this is a chain, it is quite disappointing compared to other European countries. Cons: Bad location, not in the city center. Although the room facilities are complete, it is not luxurious at all. As soon as I enter the door, I regret it. But I haven't lived in other local homes, so it's hard to compare. Pros: good service, good breakfast
Original TextTranslated by Google
Davide
Superior Room
Stayed in Oct 2021
Couples
1 review
5.0/5
Outstanding
Posted on Nov 2, 2021
New and clean structure. Friendly and always available staff. Top SPA services. The restaurant guys are kind and available for any request. KIMBO Italian coffee 👏👏👏
Original TextTranslated by Google
Guest User
Stayed in Jun 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Jun 6, 2023
This is one AMAZING hotel! The front desk staff is fantastic! The bar and restaurant team provide excellent service. The Spa area is a hidden gem. And … the rooms are simply amazing. The hotel wasn’t very far from the airport. The area around the hotel had nearby shops, restaurants, and cafes. There’s a ride share app, for Chișinău. So, it’s easy to travel, by taxi, to the more touristy parts of town. I will definitely stay at this hotel, the next time I’m in Moldova.
Response from Property: Dear GhettoGirlTravels , We very much appreciate your comments regarding your stay at the BERDS Chisinau MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BERD'S MGALLERY HOTEL COLLECTION TEAM
Karen Jean
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 2, 2023
This property is top notch and hits all the bells and whistles. It’s the hotel, staff, and service that you’re booking it to get. No surprises here, just a really great hotel!
Guest User
Stayed in May 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on May 18, 2023
The service was exceptional. Everyone was welcoming. The people in the restaurant even called me by name. The food at breakfast and dinner was high end and delicious. The location is a bit inconvenient as I was not able walk places but the taxis came in 5 minutes. Over all a lovely experience
Response from Property: Dear Linda , We very much appreciate your comments regarding your stay at the BERDS Chisinau MGallery Hotel Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BERD'S MGALLERY HOTEL COLLECTION TEAM
Guest User
Stayed in Apr 2023
Other
0 review
5.0/5
Outstanding
Posted on Apr 28, 2023
The hotel and the rooms are clean, modern, and well appointed. The room we were in was very spacious and the heated bathroom tiles are a nice touch. The food at the restaurant for breakfast and dinner was fantastic. I must single out the reception staff for praise, they are very helpful in arranging transport and last minute tour suggestions, even spending a significant amount of time to help us plan our day - and refused to accept a tip when I offered one! Will definitely return for a fantastic experience.
Response from Property: Dear RJL_AU, We highly appreciate your comments regarding your stay at the BERDS Chisinau MGallery Hotel Collection. It is always a pleasure to receive warm feedback. We will share your comments with all the team. We believe this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next stay will be as pleasant as the previous one. Sincerely, BERD'S MGALLERY HOTEL COLLECTION TEAM
Guest User
Stayed in Mar 2023
Other
0 review
5.0/5
Outstanding
Posted on Mar 15, 2023
It was my first time in Moldova. Any member of staff I came into contact with, either on the front desk, or in the bar/restaurant spoke very good English. The staff on the reception were particularly helpful. They were happy to help with a late check out as I'd a late flight and also with ordering a taxi to the airport. The room was spacious. Large bathroom. Comfortable bed. Coffee machine and a kettle in the room. Minibar is well stocked with snacks if you don't want to walk to the shops (although there are shops within walking distance of the hotel). Handy location for the train station. It's within walking distance if you get the overnight train from Bucharest. City centre a bit of a walk, but not too far. About 20 minutes walk to the Triumphal Arch. About 30 minutes walk to the Museum of Ethnography & Natural History. Overall, one of the nicer hotels I've stayed in. The reception staff in particular are brilliant. Nothing is any trouble for them and I'd gladly stay again.
Response from Property: Dear Cookiemonster203, We highly appreciate your comments regarding your stay at the BERDS Chisinau MGallery Hotel Collection. It is always a pleasure to receive warm feedback. We will share your comments with all the team. We believe this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next stay will be as pleasant as the previous one. Sincerely, BERD'S MGALLERY HOTEL COLLECTION TEAM
Guest User
Stayed in Dec 2021
Couples
0 review
4.0/5
Very Good
Posted on Dec 14, 2021
The only reason why we gave this hotel a 4 star review instead of 5, was simply because they do not have the AC working in the winter, and the central heat made it extremely difficult to sleep at night. We tried keeping a window open, but the outside noise was equally bad in order to get a good night's sleep. Now, that being said, the hotel's amenities, the food, and more importantly the staff, were all fabulous! Every single employee working there truly cares for each guest that walk through that door. The restaurant/bar was amazing, and the breakfast had plenty of delicious options. The spa was also a highlight, with so many great options to choose from. The room, besides being a hot sauna, was very spacious with everything you need for a great stay. The staff even had some homemade cookies for us, with water bottles replaced each day. The bed was very comfortable, and so were the pillows. Daniela and Artem from the front desk were so friendly, professional, and accommodating. I definitely would stay there again, but hopefully next time, the room won't be as hot as it was this time.
Response from Property: Dear Steve, Thank you so much for taking the time to share such a great review with other travelers. It means a lot for us to hear that your experience was a pleasant one and our team provided good service. Thank you for mentioning Artiom and Daniela :) This is a very good motivation for them and example for other colleagues. In regards to the AC issue - please know that indeed, during the winter time the AC can't provide cold air, but you can regulate the room temperature from the heating radiator in the room. Each radiator has a tap with 5 levels - 1 being the lowest and 5th the highest. If lowered to minimum - the heating is almost off. We definitely hope to you see you at your next visit in Chisinau. Sincerely, Tatiana Istrati General Manager
Mr S
Stayed in Sep 2022
Other
5.0/5
Outstanding
Posted on Sep 27, 2022
Fantastic hotel. Great facilities and all round 5* service
TETSUYA
Stayed in Jun 2023
Business travelers
5.0/5
Outstanding
Posted on Jun 11, 2023
GOOD BREAKFAST.
Verified traveler
Stayed in Oct 2021
Business travelers
5.0/5
Outstanding
Posted on Oct 11, 2021
Nice rooms and nice hotel. Clean and good service. One of the best in Chisinau and will come back again here.
Guest User
Stayed in Aug 2021
Couples
0 review
5.0/5
Outstanding
Posted on Aug 28, 2021
Staff at reception was very helpful. Good parking possibility at the hotel’s premises. Spacious, clean and quiet room. located in walking distance to city center with market and restaurants. would definitely recommend and come back when in Chisinau.
Response from Property: Dear flibbidy, It's great to hear you've enjoyed your stay at our hotel. Thank you for sharing your experience with other travelers and for recommending BERD'S Chisinau MGallery! We really do have beautifully designed hotel rooms that offer comfort, pamper and relaxation perfect for an escape it the historical and cultural Chisinau :) Looking forward seeing you again as our guest in the closest future! Sincerely, Tatiana Istrati General Manager
qdqsowgoobrfudwa
Stayed in Aug 2021
Business travelers
5.0/5
Outstanding
Posted on Aug 25, 2021
Since 2016 I've visited Chisinau countless times for business and I've stayed at many of the other "top rated" hotels. Berd's is in a class by itself in terms of staff (professionalism, flexibility, desire to help and serve), room quality and features as well as food and beverage.
Alex
Stayed in Jul 2021
Other
4.0/5
Very Good
Posted on Jul 28, 2021
Overall was good. Comfy bed and comfy pillow. A/C works great, Shower works great and it was clean. We had breakfast included on our stay but we wanted to get pomegranate FRESH. When I asked for our bill for the 2 pomegranate FRESH (200 ML. each glass) The bill came at $36.50 for 2 glasses of fresh pomegranate. I have been in many places, but i have never paid $36.50 for 2 pomegranate fresh at breakfast. Honestly, I don't believe that's the HOTEL PRICE for a glass of pomegranate fresh. I think we were extra charge by the servers.
Verified traveler
Stayed in Dec 2021
Other
5.0/5
Outstanding
Posted on Dec 15, 2021
Unquestionably the best hotel in Moldova