Shikotsukoonsen, Chitose City, Hokkaido, 066-0281, JapanView Hotel Details
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Lake Shikotsu Tsuruga Bessou Ao No Za Guest Reviews
4.6/5
Great
31 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.7
Service4.6
Cleanliness4.6
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All reviews(31)
Positive reviews(23)
Reviews with photos/video(8)
Awesome stay(9)
Awesome rooms(6)
Great service(6)
Negative reviews(2)
Guest User
Suite Sky Resort (4th Floor)
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Dec 24, 2023
Amazing. Overall, it was perfect , however, the meal services were a bit delayed.
Guest User
Suite Resort (3rd Floor)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It's hard to find fault with a hotel that costs 12,000 per night! The rooms are a combination of Japanese and Western styles, with advanced and complete facilities, and a warm, elegant, low-key luxury atmosphere that is spotless! You have to go barefoot the whole time when entering the hotel! A pair of white socks will stay the same color when you go in and out, and it's extremely clean! All three meals a day are exquisite and delicious Japanese cuisine! 24-hour dining service is all included in the room rate! Extremely luxurious! There is a hot spring pool on the balcony of the guest room, and you can soak in the hot spring anytime, anywhere. All soft drinks in the guest room refrigerator are free to drink!
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6/20
Anonymous User
Suite Resort(2nd Floor)
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Check in at dusk, the environment is quiet and comfortable. It is very convenient to drive directly from the airport to the hotel. The waiter explained the information carefully and had no problem communicating in English. The room is large, new, clean, tidy, and atmospheric. The design is modern and we like it very much. However, it is a bit dark. It would be better if there could be more lighting.
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Kiyoshi
Suite Resort(2nd Floor)
Stayed in Oct 2024
Couples
5 review
4.5/5
Great
Posted on Oct 8, 2024
It was nice to see that the staff respected our privacy. The hotel was very clean. The food, both the teppanyaki and kaiseki cuisine, was delicious.
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Baopiqigaogaodaiwang
Suite Resort(2nd Floor)
Stayed in Feb 2024
Family
38 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Very close to the airport
There is also the Ice Wave Festival opposite
The room is great. I don’t want to go out anymore.
Breakfast and dinner are very rich
Parent-child friendly! There are also origami books to play with and rope weaving.
Room service is free~
Dinner drinks are also optional!
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Guest User
Suite Resort (3rd Floor)
Stayed in Nov 2024
Couples
12 review
5.0/5
Outstanding
Posted on Dec 15, 2024
A beautiful and relaxing vacation with amazing food.
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Guest User
Suite Resort(2nd Floor)
Stayed in Jul 2024
Family
53 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Quite satisfied, but unfortunately missed the volcano hiking activity
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Guest User
Suite Resort (3rd Floor)
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Very satisfied, will come again if there is a chance
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Guest User
Executive Suite Villa
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Enjoy what you pay for, good environment, considerate service, suitable for relaxing and resting.
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Guest User
Suite Resort (3rd Floor)
Stayed in Feb 2024
Family
3 review
1.2/5
Posted on Feb 8, 2024
The reviews are extremely bad. As soon as I entered the hotel and saw that the hotel was Chinese, I was very angry. When I booked the hotel, I left a message that two tatami mats would be added to a room for children to sleep on. However, the waiter found various excuses and only added one, leaving us to figure it out on our own. , I go to a hotel that costs 9,000 yuan a night and this is the only service? What's even more annoying is that it costs 13,500 yen per night for a child to stay. We took a tatami from another room we booked and spread it ourselves. This is not over yet. When I checked out, I was asked to book 2 taxis. I was told that it would take 1 hour. I couldn’t bear to wait for an hour. Why didn’t the taxi come after an hour? I asked and didn’t book it for me. I’ll go. ...Are you kidding us? When I asked the service staff why I didn’t order it, he said you didn’t let me order it... He was talking nonsense with his eyes open and he was mumbling that we are from China. Do I really enjoy this service for only 10,000 yuan? I hope Chinese people will stop stepping on the trap
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Guest User
Suite Villa (120 ㎡)
Stayed in Feb 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Beautiful environment, thoughtful service, complete room facilities, private hot spring on the balcony, large and warm. Breakfast is delicious! There is also a free bar downstairs…
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Guest User
Suite Resort(2nd Floor)
Stayed in May 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 25, 2023
The top resort hotel in Hokkaido or even in Japan, with a strong artistic atmosphere, a quiet atmosphere, unparalleled scenery, extremely high-end and thoughtful furnishings, constantly surprising check-in experience (not too much spoilers), exquisite meals, free Drinks, tea, coffee, shuttle buses... are definitely worth the fare. The best reward for yourself is to find a hotel like Bizhizao to relax; in addition, I recommend the cruise ship that comes out of the hotel (no spoilers if there are surprises) , must ride!
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6/9
Guest User
Suite Resort King (3rd Floor)
Stayed in Feb 2024
Booked for others
15 review
5.0/5
Outstanding
Posted on Mar 12, 2024
What can I say about this hotel? It’s great and worth experiencing.
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Anonymous User
Suite Sky Resort (4th Floor)
Stayed in Feb 2023
Family
13 review
5.0/5
Outstanding
Posted on Mar 13, 2023
The hotel environment is pretty good, suitable for quiet relaxation and hot springs! It's just that the surrounding area is relatively desolate, and there are not as many shops near the Zhifuen Lake as Jozankei, so you must be mentally prepared!
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6/18
Guest User
Suite Resort(2nd Floor)
Stayed in Aug 2023
Family
15 review
5.0/5
Outstanding
Posted on Aug 13, 2023
The hotel facilities are very good, very clean; the open-air hot spring is very smooth, the kaiseki cuisine is delicious, and the privacy of the meal is super strong, it is the same as the room number of the check-in, and the shuttle service is also very good👍