Minn Chitose

Minn Chitose Reviews

Minn Chitose

2 Chome-1-1 Kashiwadaiminami, Chitose City, JapanView Hotel Details
Minn Chitose
Minn ChitoseMinn ChitoseMinn Chitose
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Minn Chitose Guest Reviews

4.1/5
Very Good
42 Reviews
Verified reviews
Location3.8
Amenities4.1
Service4.0
Cleanliness4.6
Filter by:
Sort by:
All Reviews(42)
Positive reviews(41)
Reviews with photos/video(5)
Negative reviews(1)
Jenna4Peace
Family Apartment
Stayed in Jul 2023
Couples
15 Reviews
4.2/5
Very Good
Posted on Jul 13, 2023
Near the Minami Chitose Station, around a 15 minute walk, it's convenient for those arriving late and need a place to stay overnight. We had the family room and was pleasantly surprised by how large it was and all of the amenities. However, check in/out was beyond a challenge. Nothing Trip gave us worked. We had to contact the service help via the iPad at the front desk.
Response from Property: Thank you for staying at Minn Chitose. We are very happy that you complimented our room. All of our staff will continue to do our best to ensure that our customers have a comfortable stay. Thank you again for taking the time out of your busy schedule to write a review. looking forward to seeing you coming again. All the Minn Chitose staff
Guest User
1DK Room
Stayed in Dec 2023
Family
1 Reviews
4.2/5
Very Good
Posted on Dec 5, 2023
I just needed a place near the airport for the night. It was 10mins by taxi. About 1800 - 2300 yen. Check in was via tablet and video call. Easy. Done in less than 5mins. Building was new, rooms were new. A comfortable stay for me and my family. I didn't have the time to go to RERA Mall, which wqs about 10mins walk away. There. Was also a soba restaurant just opposite.
Response from Property: Thank you for your valuable feedback. We are very happy to hear that it was very convenient for us to stay near the airport, and it took about 10 minutes by taxi and cost around 1,800 to 2,300 yen. We are very happy to hear that check-in via tablet and video call was smooth and that you had a comfortable stay with your family.We look forward to seeing you again.
Guest User
Superior Room 2LDK
Stayed in Dec 2023
Family
1 Reviews
2.7/5
Posted on Dec 4, 2023
The apartment was big and spacious but the downside there was no family mart and nothing is around the area, difficult to find food. It was also quite dark to walk back to apartment from the station. Other than that everything was good.
Response from Property: thank you for your review. We are glad to hear that your room was spacious and comfortable. However, we apologize for any inconvenience caused due to the lack of a FamilyMart nearby and the lack of restaurants nearby. Also, we apologize for the inconvenience that the road from the station to your room seemed dark.We will take your comments seriously and strive to make improvements to provide a more comfortable stay. Regarding the rooms, we will focus on improving the convenience of the surrounding area while maintaining comfort.
Guest User
1DK Room
Stayed in Feb 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Feb 9, 2024
Spacious room with well manned facilities, free parking and easy check in
Response from Property: Thank you very much for staying at our hotel and for posting your review. We are very honored to receive such high praise for our facility's check-in information and facilities. We take the opinions we receive from our customers seriously and will strive to improve and improve our services, so we appreciate your continued patronage. Minn Chitose staff
Guest User
1DK Room
Stayed in Oct 2023
Family
4 Reviews
3.7/5
Posted on Oct 25, 2023
Overall Good but just two things 1. hot water not working and got very slow support 2. no convenience store near by
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We're glad to hear you had an overall good experience at Minn Chitose. We apologize for the inconvenience you faced with the hot water and the delay in support. We take this seriously and will work to improve our response time.Regarding the lack of a nearby convenience store, we understand the importance of this amenity for our guests. We'll explore options to enhance the convenience of our location.We appreciate your valuable input, and your satisfaction is our top priority. We look forward to serving you better in the future. If you have any further comments or suggestions, please don't hesitate to reach out.Warm regards,Minn Chitose Staff
Guest User
1DK Room
Stayed in Jul 2023
Family
1 Reviews
3.5/5
Posted on Jul 28, 2023
The check in process was complicated. I have spent half an hour in the lobby just for the check in process. You need a car to find yourself convenient to get to nearby shops and restaurants. Other things like room amenities and cleanliness is good. Recommended for big family travelling with difficulties to find guest room hotels out there.
Response from Property: Thank you for staying at Minn Chitose. We are very happy that you complimented our room. All of our staff will continue to do our best to ensure that our customers have a comfortable stay. Thank you again for taking the time out of your busy schedule to write a review. looking forward to seeing you coming again. All the Minn Chitose staff
Guest User
1DK Room
Stayed in Jul 2023
Family
1 Reviews
3.5/5
Posted on Jul 23, 2023
The pillow so high cannot sleep well
Response from Property: Thank you for staying at Minn Chitose. We are very happy that you complimented our room. All of our staff will continue to do our best to ensure that our customers have a comfortable stay. Thank you again for taking the time out of your busy schedule to write a review. looking forward to seeing you coming again. All the Minn Chitose staff
Guest User
Family Apartment
Stayed in May 2023
Couples
21 Reviews
4.0/5
Very Good
Posted on Jul 12, 2023
Excellent location for reaching outlet
Response from Property: Thank you for staying at Minn Chitose. We are very happy that you complimented our room. All of our staff will continue to do our best to ensure that our customers have a comfortable stay. Thank you again for taking the time out of your busy schedule to write a review. looking forward to seeing you coming again. All the Minn Chitose staff
Guest User
1DK Room
Stayed in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2024
There is no one at the hotel to check in. The first check-in requires some effort. It is not suitable if you have an early flight. It is a completely barren place... There is not even a supermarket... You can't get a taxi in the morning. Generally speaking, the hotel room is good, but the surrounding area is inconvenient.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel and for posting your review. Regarding access, we would like to make improvements as soon as possible to make it easier for customers to access, such as by partnering with taxis. We take the opinions we receive from our customers seriously and will strive to improve our services to ensure greater satisfaction, so we appreciate your continued patronage. Minn Chitose staff
Qiming
1DK Room
Stayed in Mar 2024
Couples
7 Reviews
3.5/5
Posted on Mar 15, 2024
I stayed here to go shopping at "Chitose Outlet Center Rera", but it turned out that this outlet was about to close, and there were very few shops left open inside. I was really speechless.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel and for posting your review. We also feel very sorry about the Chitose Outlet Center Rera incident. If you have a chance to come again, please come and visit our hotel. We look forward to your continued support. Minn Chitose staff
Mermertv
Superior Room 2LDK
Stayed in Feb 2024
Family
6 Reviews
4.2/5
Very Good
Posted on Apr 1, 2024
Although the hotel has 24-hour check-in, check-in after office hours is not smooth. The main problem is that we did not receive instructions on how to check-in in advance. We hope it can be improved as soon as possible. The person who helps with check-in at night is very helpful. Without his help, I would not be able to check in. The room is large, with two bedrooms and two bathrooms, suitable for a family self-driving trip. The mattress and pillows are also very comfortable, making it easy for everyone to fall asleep. The kitchen utensils are not complete, but they are sufficient.  However, transportation is not recommended except for self-driving tours, because it is relatively remote and you have to take a taxi to get there at night. The heating facilities in the room are insufficient and there is only one heater. The rest of the room is cold. You have to dress well indoors. It is very hot next to the heater, and it is very cold when you are far away. 
Original TextTranslated by Google
Biaopo
1DK Room
Stayed in Aug 2023
Family
31 Reviews
3.5/5
Posted on Aug 24, 2023
The location is near New Chitose Airport. Outlet rela is near, too. It is easy to understand because it is built in 3 buildings side by side. Check-in is unmanned, so it takes a little time. The front desk is on the 1st floor of C building in ABC building. The parking lot is large and numbered, but there seems to be no problem no matter where you park. The room has a kitchen, washroom, bath, washing machine, and air conditioner, just like an apartment. The high point was that detergent was placed. The minus is that there are no amenities such as toothbrushes and loungewear. I am grateful that my family can stay in the same room (5 people). There is no convenience store within walking distance, but there is a convenience store within 5 minutes by car. I definitely want to use it again when I have business at the airport.
Original TextTranslated by Google
6/7
Response from Property: Thank you for staying at Minn Chitose. We take the feedback we receive from our customers very seriously, and all of our staff will continue to do our best to ensure that our customers have a comfortable stay. Thank you again for taking the time out of your busy schedule to write a review. looking forward to seeing you coming again. All the Minn Chitose staff
Cheng Teddy
1DK Room
Stayed in Feb 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Feb 18, 2024
It is suitable for self-driving travelers after landing. The location is close to the major self-driving pick-up points at New Chitose Airport. It takes about 5 minutes to drive (about 2km) to get there. There are no convenience stores nearby. The hotel uses self-service check-in. After parking, you have to find the self-service check-in front desk. The hotel has a large space, with two futons for two people and one futon for one person. There is a washing machine in the room.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel and for posting your review. We are very honored to receive the overall high evaluation. We take the opinions we receive from our customers seriously and will continue to strive to further improve and improve our services, so we look forward to your continued patronage. All the Minn Chitose staff
Nic Ngai
Superior Room 2LDK
Stayed in Jan 2024
Family
9 Reviews
4.7/5
Amazing
Posted on Jan 28, 2024
The environment is clean, the sanitary environment is satisfactory, and the lighting is relatively dim
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel and for posting your review. We are very honored to receive such high praise for the environment and cleanliness of our facility. We take the opinions we receive from our customers seriously and will strive to improve and improve our services, so we appreciate your continued support. Minn Chitose staff
Hoooohoho
Family Apartment
Stayed in Jul 2023
Friends
8 Reviews
4.0/5
Very Good
Posted on Jul 25, 2023
For self check-in, the password provided by Trip.com is incorrect! ! ! ! In the end, we had to contact the staff on the Internet to check in, but it took half an hour! ! But the room is big, clean and has everything. The surrounding environment is quiet, very close to the airport.
Original TextTranslated by Google
Response from Property: Thank you for staying at Minn Chitose. We are very happy that you complimented our room. All of our staff will continue to do our best to ensure that our customers have a comfortable stay. Thank you again for taking the time out of your busy schedule to write a review. looking forward to seeing you coming again. All the Minn Chitose staff