Lake Shikotsu Tsuruga Resort Spa Mizu No Uta

Lake Shikotsu Tsuruga Resort Spa Mizu No Uta Reviews

Lake Shikotsu Tsuruga Resort Spa Mizu No Uta

Shikotsukoonsen, Chitose City, Hokkaido, 066-0281, JapanView Hotel Details
Lake Shikotsu Tsuruga Resort Spa Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa Mizu No UtaLake Shikotsu Tsuruga Resort Spa Mizu No UtaLake Shikotsu Tsuruga Resort Spa Mizu No Uta
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Lake Shikotsu Tsuruga Resort Spa Mizu No Uta Guest Reviews

4.6/5
Great
159 review
Verified reviews
Location4.7
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(159)
Positive reviews(155)
Reviews with photos/video(81)
Relaxing hot springs(30)
Offers pick-up/drop-offs(20)
Tasty dinner(17)
Loved the view(16)
Delicious buffet(14)
Well designed(10)
Close to airport(9)
Perfect for kids(7)
Negative reviews(4)
rosie_qiqi
Japanese & Western Style Room With Private Open-Air Onsen Bath
Stayed in Jan 2025
Family
7 review
4.7/5
Amazing
Posted on Feb 8, 2025
Room is spacious with a private garden & outdoors onsen. Welcome puddings were very yummy and yet the buffet in there was very insipid. Frankly speaking, the only two good foods there are sashimi and rice, what a shame. Others: Very close to the lake, 1-2 minutes walk; a large and cozy lobby with good jazz music from an antique JBL sound system; live music performance every night; lots of books; fireplace and roasted marshmallows; lovely shop on the 3rd floor (prized reasonably). All is well except the buffet. Did not try the Japanese one (needs to book and pay a lot) hence a bit regretted.
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Yi Shiean
Standard Japanese & Western Style Room
Stayed in Oct 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 9, 2024
From the moment we arrived at Mizu no Uta, Tsuruga Resort at Lake Shikotsu, we were enveloped in an atmosphere of tranquil luxury. Valet parking greeted us, and we were swiftly escorted to a path lined with zen music, setting the tone for a stay where every detail exudes serenity. Upon entering the reception, a majestic wooden carving of an owl, a powerful symbol of protection in Ainu culture, watched over us. In a delightful and intimate touch, we were asked to remove our shoes – a gesture that immediately made the resort feel like a sanctuary. Walking barefoot on soft wooden floors in such a refined environment felt like the ultimate indulgence. Live harp music floated through the air as we were led past a live fireplace, its warm flames inviting guests to roast marshmallows, adding a whimsical, yet homely feel to the elegant surroundings. The staff, attentive yet discreet, escorted us to our room via separate lifts, ensuring our luggage was seamlessly handled. Entering the room, we were struck by its sheer spaciousness. A half-sized fridge, thoughtfully included, perfectly stored all our chilled treats from the road trip. But the true star was the view: an uninterrupted panorama of lush greenery, stretching out to meet the serene waters of Lake Shikotsu. The combination of the stunning scenery and the luxurious in-room robe made us feel like chaebols, lounging in opulence and shielded from the cool lakeside breeze. As for the dining, the buffet at Mizu no Uta is nothing short of spectacular. Where many buffets struggle to balance quantity and quality, this resort excels at both. Highlights included a live dessert station and a live pizza-making corner, where thin-crust pizzas, surprisingly better than those from Furano’s famed Cheese Factory, were expertly prepared. The spread also featured an incredible assortment of sashimi – the freshest I encountered during my 1.5-week trip across various hotels. The salmon and mackerel, both raw and uniquely marinated in glass jars, were exceptional. The hot dishes maintained the same elevated standard. A simple tomato-based clam spaghetti was transformed by the quality of ingredients, while even the sautéed kailan was enhanced with the addition of Parma ham. Local produce, such as the fresh broccoli used in the cream-based dishes, lent an unmistakable brightness to each bite. The combination of Japanese and Western cuisine was balanced beautifully, with every plate delivering a sense of thoughtful craftsmanship. Of course, no stay at a lakeside resort would be complete without a visit to the onsen bath. While slightly smaller than the one at Lake Akan, the onsen here is far superior in cleanliness and upkeep. Conveniently, the bath is stocked with towels, so there’s no need to carry your own from the room. The experience is further enhanced by a sauna illuminated with soothing blue light, adding a layer of tranquility to the ritual. The open-air onsen is another highlight. For those who appreciate the purity of nature, the bath even features drinkable Lake Shikotsu water, renowned as one of Japan’s top 100 spring waters. This thoughtful touch, coupled with the stunning views, creates an immersive experience that is equal parts restorative and luxurious.
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6/19
Guest User
Junior Suite With Private Open Air Bath (NOT ONSEN)
Stayed in Jan 2025
Couples
1 review
3.7/5
Posted on Jan 25, 2025
The check-in process is self serviced. Not used to it. Gym facility is lacking. The reception demanded USD30 for 30min late check out at 11:30am!
Guest User
Japanese & Western Style Room With Private Onsen Bath
Stayed in Dec 2024
Couples
1 review
4.7/5
Amazing
Posted on Dec 4, 2024
Very nice, highly recommend. Would definitely come back again.
Guest User
Japanese & Western Style Room With Private Open-Air Onsen Bath
Stayed in Dec 2023
Family
1 review
4.2/5
Very Good
Posted on Dec 31, 2023
Generally is good but 1-2 staff is not polite
Hang Ngee
Standard King Room
Stayed in Feb 2024
Couples
29 review
4.5/5
Great
Posted on Feb 17, 2024
Good location with great environment. Dinner buffet is good; same goes to breakfast buffet.
Andora
Japanese & Western Style Room With Private Onsen Bath
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Oct 2, 2024
Quality of hot spring is good
Beat-WS
Junior Suite With Private Open Air Bath (NOT ONSEN)
Stayed in Oct 2024
Couples
37 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Strong suggested.
DJ
Japanese & Western Style Room With Private Open-Air Onsen Bath
Stayed in Dec 2022
Family
7 review
5.0/5
Outstanding
Posted on Dec 26, 2022
I really live this resort. Soooooo amazing. I am very glad we stayed here after 10 days of trip around Japan and we consider this luxury hotel as our gift tp ourselves by pampering through their beautiful onsen. I love our room and all their amenities. Their pillow gallery is out of this world and the only hotel that offered me this service. I will definitely be back here next time and will stay much longer!
Guest User
Standard King Room
Stayed in Mar 2023
Travel with friends
22 review
5.0/5
Outstanding
Posted on Mar 29, 2023
Best hotel👍👍👍
Guest User
Japanese & Western Style Room With Private Open-Air Onsen Bath
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on Jul 3, 2024
Overall a good experience.
Walter
Japanese & Western Style Room With Private Onsen Bath
Stayed in Dec 2023
Couples
10 review
5.0/5
Outstanding
Posted on Mar 24, 2024
Tasty food, excellent services
Amy_zhou
Standard Japanese & Western Style Room
Stayed in Feb 2025
Family
15 review
4.0/5
Very Good
Posted on Feb 12, 2025
The hotel has shuttle buses to several JR stations or the airport, which is very convenient. There is a ********* girl at the front desk who speaks Chinese. You can ask her any questions. She answers very enthusiastically. It is a very good vacation experience. I am quite satisfied with the food and accommodation. I will try to stay in other hotels in Tsuruga in the future.
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6/16
Guest User
Japanese & Western Style Room With Private Open-Air Onsen Bath
Stayed in Feb 2025
Couples
10 review
4.7/5
Amazing
Posted on Feb 21, 2025
After a month of searching the hotel's official website and Ctrip, I was finally able to book the outdoor hot spring room type I had always dreamed of, the JAPANESE & WESTERN ROOM with OPEN-AIR BATH (ONSEN). However, on the day of check-in, without informing me at all, I was arranged to stay in the PREMIER SUITE with PRIVATE OPEN-AIR BATH (ONSEN). Because I was too familiar with the room types of this hotel, I asked as soon as I entered the room why it was not the room type I booked? As a result, the hotel staff brother told me with embarrassment that he upgraded me to a suite for free~ But I only wanted the room type I booked (because the view was the best)~ Then I was told that the room type I booked was full, which was really inexplicable 😢 Finally, at my insistence, I was given the room type I originally booked ~ the problem was finally solved effectively. For dinner, I upgraded to the most expensive Kaiseki course (Premium Japanese Course). The ingredients are very fresh and every dish tastes good. It is worth a try👍 Overall, this is a highly recommended Japanese hot spring hotel. The environment and decoration style are both great. The only thing that needs to be improved is that the service of some young employees needs to be strengthened and trained. Another point is that you have to walk through a super cold corridor to go from the room to the hotel restaurant for dinner. In the winter with a temperature of minus ten degrees Celsius, there is no heater in this corridor. It's a bit strange. I hope the hotel will get better and better😊
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6/12
Kuailedejingjiniao
Standard Japanese & Western Style Room
Stayed in Feb 2025
Travel with friends
6 review
5.0/5
Outstanding
Posted on Feb 21, 2025
I have always liked Tsuruga-style hot spring hotels. The rooms are large and clean, the meals are rich, and the caramel pudding is absolutely my favorite. The hotel provides free round-trip bus transfers (must be booked in advance), so transportation is quite convenient.
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6/9
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