To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(947)
Positive reviews(925)
Reviews with photos/video(182)
Delicious breakfast(148)
Large rooms(110)
Convenient parking(99)
Friendly front desk staff(81)
Quiet & comfortable(49)
Comfortable bed(25)
Perfect for business trips(22)
Close to train station(10)
Negative reviews(22)
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Couples
4 review
2.7/5
Posted on Jul 8, 2024
Services by front-line staff were generally so-so. Very disappointingly, the hotel disabled our room key before the designated checkout time (which made us unable to go back into the room as we were out in the morning). Hotel staff tried to explain this away by saying that it was the fault of the system but this was clearly unacceptable.
Response from Property: 尊敬的賓客,您好,感謝您選擇入住我們酒店並給予點評,我們很抱歉讓您有了一次不愉快的入住體驗,由於我們的門鎖系統出現故障,導致了退房時間沒到就無法刷卡進入房間問題,我們也第一時間聯繫了門鎖系統公司,立即檢查系統以確定發生了什麼問題,並採取措施確保此類事件不再發生。入住期間給您造成不便我們深感歉意,最後,感謝您對我們的支持和理解。我們期待您再次光臨,併為您提供更加優質的服務。
Ejin ang
Standard 2-bed Room
Stayed in Jan 2024
Couples
7 review
5.0/5
Outstanding
Posted on Feb 3, 2024
Clean and good stay.
Response from Property: 有一種遇見,不曾邀約,卻心有靈犀;柏曼與您不期而遇,柏曼致力於給客人創造一流的環境,鄰里的服務,舒適的空間,讓您在柏曼真正感受到“家”感覺。小夥伴們期待您下次的到來。
Guest User
Standard Queen Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room is large and comfortable, the service is also very friendly, the breakfast is delicious😋 There are many varieties, and the location is very convenient for parking. I will come again next time, the service is very good👍
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest enjoy a home away from home experience. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
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Guest User
Standard 2-bed Room
Stayed in Sep 2024
Family
6 review
5.0/5
Outstanding
Posted on Sep 23, 2024
It's clean and hygienic. It's very convenient to travel nearby. Parking is also convenient. The breakfast is also very rich. I will choose here next time I go to Chongzuo. Suitable for family travel, chain hotels are so delicious! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, we are very happy to provide you with a satisfactory accommodation experience. We have been committed to providing every guest with a comfortable environment, high-quality service and a pleasant stay experience. We are very pleased to see your evaluation of us. Your feedback is crucial for us to improve our service and quality. We will continue to work hard to continuously improve our services and facilities to ensure that every guest can feel the warmth and comfort of home. Thank you again for your support and encouragement, and we look forward to your next visit and giving us another opportunity to provide you with an unforgettable stay. I wish you a happy life and all the best!
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Shizhangzhanga~
Standard Queen Room
Stayed in Oct 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Oct 19, 2023
The overall environment of the hotel is good. It looks very comfortable. The rooms are quite big. The most important thing is that they are clean and sanitary. The lady at the front desk has a very enthusiastic service attitude and takes the initiative to say hello and pour tea. The lady in the guest room will also say hello warmly when she meets in the corridor. Overall, I stayed here. It feels good and I recommend it to everyone.
Original TextTranslated by Google
Response from Property: Thank you for choosing Berman. We are honored that you have entrusted us with your trust. We can walk leisurely in the beautiful world and make our lives more colorful. We support you all the way and run hand in hand towards the future. I wish us all the best to move forward rain or shine!
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Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The room was very nice. It was clean, tidy and spacious, with good lighting. The front desk service was also very friendly and thoughtful. They even poured us tea and were very considerate. We will come back next time on a business trip!
Original TextTranslated by Google
Response from Property: Thank you for your compliment! All Xiaoman employees will continue to maintain high-quality services, and we hope you can continue to support us! Xiaoman looks forward to your visit again and wishes you a happy life!
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SunJXZ
Standard Queen Room
Stayed in Oct 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 16, 2023
The service attitude is warm, the lobby is very spacious, the room equipment is new, and the parking lot is convenient. I am very satisfied and will come back next time.
Original TextTranslated by Google
Response from Property: Thank you for your compliment! All Xiaoman employees will continue to maintain high-quality services, and we hope you can continue to support us! Xiaoman looks forward to your visit again and wishes you a happy life!
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Guest User
Superior City-view Double Room
Stayed in Oct 2023
Family
9 review
3.5/5
Posted on Oct 14, 2023
The facilities and services are all good, but don't book the so-called superior city-view double bed room. At least the room 422 I stayed in had a strong musty smell, was extremely damp, and there were even flying insects on the bed. If you look closely, it may be because the water vapor in the garden outside is higher than in the room and pours back along the wall. I was too tired to change it when I arrived at the store. As a result, I turned on the air conditioner to dehumidify and didn't sleep well at all.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel. We are also very sorry for bringing you a bad check-in experience. We have asked the relevant departments to rectify the problems you reported. Next time if you are dissatisfied, you can call the front desk directly. We are always waiting~
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Guest User
Superior Queen Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 8, 2023
The room is very large, it is the largest hotel in the same situation during my National Day trip. Directly improve the favorability. The mattress is a blessing. The pillow is a flat pillow similar to the one at home. Very easy to fall asleep. I have stayed in many hotels, and the pillows in five-star hotels are all very bulging. Every time I sleep on this kind of pillow, it feels like it is pushing me away, preventing me from sleeping on it, and I can't sleep at all. I didn't have any special expectations about staying in a hotel to sleep. Until the hardware of this hotel made me feel that I had something to look forward to, and the environment was quiet. There is a welcome milk upon check-in and a small gift upon check-out. It is simply a heavenly hotel. The favorability is doubled.
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Original TextTranslated by Google
Response from Property: Thank you for your love for Berman. Xiaoman and you met here. Meeting is fate. Let us join hands to continue this precious fate. Thank you for your praise and affirmation. We look forward to seeing you back home often!
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wopk
Standard 2-bed Room
Stayed in Sep 2023
Family
42 review
4.2/5
Very Good
Posted on Oct 2, 2023
The hotel is located in a new area and has relatively new facilities. The sanitation is good. The front desk service is very good and polite. The children are also given a toy. Fruit is provided during check-in, although the watermelon is not sweet. Overall it's passable.
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to share your true feelings with us after your stay. It must be that our service was not attentive and you did not give us a 5-point affirmation. However, Xiaoman will also reflect on himself and ask you to take the initiative to give us a review next time. Full marks. hey-hey!
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Guest User
Standard Queen Room
Stayed in Sep 2023
Couples
2 review
2.0/5
Posted on Oct 2, 2023
The sanitary conditions are relatively average. When I woke up, I found cockroaches.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry to have caused you an unpleasant stay experience. We sincerely apologize for this. The hotel's guest room hygiene quality is one of the most important issues. In response to your questions, the hotel has contacted the disinfection company and will take care of the hotel. All rooms have been fully disinfected. We hope you will book this hotel again and give us a chance to apologize. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay in Xiaoman. . All hotel staff look forward to your coming again to review our progress, and wish you a happy every day!
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Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 25, 2023
This hotel is pretty good
Original TextTranslated by Google
Response from Property: Live well and the life you want will be given to you. Xiaoman is very satisfied with your recognition. What Xiaoman has to do is to double your love for us. Xiaoman is waiting for you, waiting for you to come back and see the peach blossoms bloom!
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Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The room is clean and tidy, the environment is elegant, the lady at the front desk has a good service attitude, complete facilities, convenient location and convenient travel. Recommended.
Original TextTranslated by Google
Response from Property: Thank you for your compliment! All Xiaoman employees will continue to maintain high-quality services, and we hope you can continue to support us! Xiaoman looks forward to your visit again and wishes you a happy life!
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Guest User
Superior Room (2 Beds)
Stayed in Oct 2023
Business travelers
81 review
5.0/5
Outstanding
Posted on Oct 18, 2023
The service is very good, there is a balcony, the breakfast powder is good, parking is convenient, the hotel room is large, and the fruits provided are delicious. Overall, the price/performance ratio is pretty good.
Original TextTranslated by Google
Response from Property: Thank you for choosing Berman. We are honored that you have entrusted us with your trust. We can walk leisurely in the beautiful world and make our lives more colorful. We support you all the way and run hand in hand towards the future. I wish us all the best to move forward rain or shine!
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Guest User
Standard Queen Room
Stayed in Oct 2023
Couples
9 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The environment is very good. From entering the lobby to checking in to using the room, the experience is very good. The customer service also upgraded the room for free. The usable area is very wide and parking is convenient. There are several delicious snail noodles nearby.
Original TextTranslated by Google
Response from Property: Thank you for your love for Berman. Xiaoman and you met here. Meeting is fate. Let us join hands to continue this precious fate. Thank you for your praise and affirmation. We look forward to seeing you back home often!