Hotel Diament Arsenal Palace Katowice - Chorzów Reviews

Everything is super clean, friendly service, sauna, jacuzzi and swimming pools are in the best order;)

非常不錯的酒店周邊旅遊購物方便。酒店環境優美。服務熱情，停車便利。很多房間都有露台可以滿足煙民不用到樓下抽煙。

不錯，舒適實惠

Very nice hotel in a good location if you love browsing around Monastiraki area. Staff nice, polite and helpful. Furniture brand new and bed super confortable.. Good quality breakfast (May a Little richer Will help..) My poor marks are coming out from a tereible noise by a close disco-club, pumping techno until 3 to 4 am.. Forget tonhave a decente sleep here unless wearing earplugs!! It's a great sin because everything written above (nice staff, clean and new hotel etc) It Is TRUE!.. Direction/property of the Hotel must do something about that or accept tonlose clients..

Never stayed in a hotel with such noisy rooms. No noise insulation in walls between rooms. You can follow silent conversation next door. Friendly and helpful staff, great breakfast, super spa. Only one cold beer was available in the restaurant in the evening, but food was delicious. 20 min drive from Katowice centre.

Walls are not thick enough. Could only sleep with ear plugs. A good sleep is most important. Cleaness: 2 out of 5. Hairs on floor and hair dryer. WiFi and bed were fine. Show low pressure and loud fan. Little to no smiles from stuff. Breakfast ok

The hotel was pleasant to look at, rooms clean but the service staff quite unfriendly! We were told that the restaurant couldnt serve food and the reception forgot to make our reservations for a taxi in the morning wich was stressful. Breakfast was ok, it was alot of loud noise from outside the room wich made it hard to sleep. Compared to the price I was not too happy with the experience and I would not stay here again.

The only issue I have is that the rooms are not soundproof, which means that if your fellow guests are loud, you may hear them quite clearly.

It is a nice hotel, but requires serious upgrades. The walls between rooms are very thin and I could hear ALL my neighbors activities (I am sorry to my neighbors...). The water in the shower was changing from scalding hot to cold within few seconds without any warning: the piping seems too poor to serve many rooms. There is a smoking ban in the rooms, but the smoke was reaching my room through the window on many occasions. There is a nice pool and SPA at the basement, but there was no soap in the dispenser in the shower area and the curtain was sticking to my body all the time (a terrible experience !) due to the air flow. Clearly the hotel needs an experience hotel manager to detect and eliminate all these annoying features.

Very friendly, good breakfast, enough parking space. Noise rooms, site´s promised airco... no airco

My only complaint was the very inconsistent water temperature from the shower. The breakfast buffet was great. Great location and easy to get to.

It was great

Good staff. Good restaurant

Das Hotel, das Personal und die Therme waren super. Alle Probleme wurden umgehend behoben. Da ein Supermarkt in der Nähe ist und die Anbindung an die Straßenbahn und Busse beim Hotel direkt sind ist die Lage ideal