Christchurch City Hotel Reviews

the staff were friendly and the room was comfortable. easy access walking distance to city centre attraction.

The reception was good! We didn’t use it but they had affiliated parking lot and the price was good. The room Has very heavy door but clean and tidy.

Hotel located in the city centre. River market just a few minutes away where you can find plenty of restaurants. Bus interchange hub is also within a few minute walk.

RECOMMEND - Very good location. it’s in the heart of the main areas of the town and the room was super clean and new.

Perfect location as a base in Christchurch. Near the city centre and walking distance from numerous cafes.

Cozy clean spacious Showering and cleansing items are good and refreshing

We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. Sui Beng Teh, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like ****** and being forgetful on our own properties.

Very nice and cleaned, good experience! Recommended.

In the city center, shopping is convenient and the location is excellent

It was a little disappointing that the parking lot wasn't inside the building and it wasn't free, but it's still located nearby and you can buy a discount parking ticket at the lobby. The location is really good and it's easy to go anywhere on foot. clean and nice

The location is good, but the breakfast is at your own expense and not so expensive,

Good location! The room is small!

Great location, poor service.

room is clean