Hotels Near Westfield Riccarton in Christchurch

We stayed at the hotel for 4 nights just recently, first arrived at the hotel, the reception was polite enough but not as helpful as any front desk staff coud be. The room was clean and comfy, location was fantastic, environment was superb (quite, few hote guests). But somehow my wife lost her wedding ring from our room. We only noticed by the end of the day, and should have picked up earier. Mr. ************, the hotel manager, made it even worse from a travellers point of view. He has the worse attitude to the whole incident, instead of offering his empathy, he pushed responsibility back to the hotel guests who lost the wedding ring in his room at his hotel. His passive aggression is throughout all the poor google review! He reacted bluntly when questioned about CCTV other than the door access record he could provide immediately, being agreesive at his answer and attitude towards to someone who turned over the room to just look for the missing ring. He was not friendly, empathatic nor welcoming despit he is in hospitality industry. Im not blaming at anyone here or making any accusation on anyone but he as the hotel manager was the only one we could seek help for in a foreign country, and he expected us undedstanding how police and system worked here. To us, he made us sound like *****s and being forgetful on our own properties.

The hotel has free parking, and it is also free on the street from 5 pm to 9 pm the next day. The overall service staff is very friendly and the hotel is very clean and quiet. It's very convenient to go to the central, 15 minutes' walk away. If you live here, you can basically walk to the beach if you don't want to.

How many adjectives can I use to explain our experience with this magnificent establishment? Beautiful, classy, pristine, welcoming, warm! It is a step back in time in the right way. They have encapsulated the essence of what the early 1900s may have been like with the bar staff being spot on, cheerful and skilled. The decor is grand, making you picture the pastimes grandeur. The pool and gym area are to die for and it takes on a different feel when u are beneath ground level. Our two bedroom suite was no less than perfect in every way. Bed comfy and huge, bathrooms on point. Even with a 12 yr child in tow, we were never made to feel less than welcomed and special. No road noise, no neighbouring sounds. Even the gentleman doing the early morning cleanup on the entrance was pleasant and helpful. Will return next time we visit Christchurch.

Fantastic spot, had a lovely time. Staff were friendly and helpful. Would recommend for anyone staying in the area. Beds were comfortable and showers were clean. You can walk around to restaurants closeby

The owner was very friendly. The room, while a little dated, was great for the price - especially with the spa bath included. The room was also spotless. Town is a little bit of a walk away, but the spa made it all worthwhile. Handy to Edgeware village if you need to do any grocery shopping.

Because it was late to check in. But the hotel staff is very good. I know we haven't had dinner yet. Call the kitchen to wait for us. Otherwise we will sleep hungry.

Because it is a park-style hotel, it is not in the city center, but it is good in the environment, quiet and quiet, and cost-effective. A few minutes drive to the supermarket, it is recommended to cook. Some rooms do not have separate washrooms, the common kitchen and washroom are close to the room, and the kitchen has a frying pan and more electric stoves. More suitable for taking children.

Really love the hotel. Very suitable for traveller. There is kitchen for cooking with complete all the aminities. They also provide space to hang out with friends and family. Very near as in 15-20 minutes away from the hotel.

Staff is very friendly and check in on counter was fairly easy. The staff saw that we had a lot of luggages and let us bring the airport trolley to our room. So the next day we just push the trolley from hotel to airport. Which is very convenient for us with many luggages. I will definitely come back this hotel again for next stay due to the location and friendly staff. Hotel buffet was good too. And nice view from the restaurant.