Quality Inn Christiansburg - Blacksburg

OLD and run down. But that does not explain why there are no grab bars for toilet in handicapped room (I asked specifically).. people singing and being loud outside my door.even during the day. LAundry doesn’t work the whole place is filthy. Handicap ramp is broken and marked with traffic cones so no one falls off the edge. Wires were hanging out of the wall and furniture is stained. The employees (except for the phantom manager) are wonderful and I feel sorry for them making excuses and trying their best to placate disgruntled guests.

Very disappointed with the ******* & quality inn!! For the price we paid, ( $170)we truly felt conned!! As the pics in ******* shows lovely 3 star hotel with upgrades. But the reality was it’s a beaten down motel with dirty carpets, super suspicious dirty & stained couches, as if picked up from roadside !! Which costs $50/night They have done some upgrades, that ain’t gonna change the fact it is nothing but a shady roadside motel. Booked a non smoke room. But had cigarette smell in the room. Breakfast is just super junky sugary food.Only good thing about this stay was super friendly staff.

This place looked nothing like the photos. The room was dirty and filled with a hodge podge of old furniture. The furniture was all torn up. The blinds were broken. The bed and mattress were old. There was a leak in the ceiling and wall paper was peeling. There were weird crusty things on the walls, splatter stains, and dirt. The lamps were leaning, the bed was not well made. The A/C was filled with dust so it was impossible to breathe when on. The bathroom was dirty. The tub did not even drain. I believe good reviews might be from two rooms. Room #132 was terrible. The staff were fine. No one was rude. However, this room was not well maintained. Site will not let me add a photo. Just be warned!

Two times in a row there was only one working light in the room. Others were missing lightbulbs completely.

My car’s windshield was broken when the roof top was being cleaned , they took my information to get it fixed / reimbursed but no one contacted me again. I’m still waiting. Replacing that is not cheap.

The door looked like it had recently been kicked in and the handle was off the faucet in the bathtub.. However the front desk staff was very polite and friendly.

The room was very very old. We just spent one night cuz we were traveling, but everything needed to be updated.

Staff was very nice, room was clean despite going through renovation all in all good experience. We will return!