SureStay Plus Hotel by Best Western Chula Vista West Reviews

I actually like this place very much. The guys from the front desk are very nice n helpful. N breakfast 😋

Staff are half rude and half helpful depending on who works the front desk. The breakfast is more at home in a jail environment then a hotel, the bathtub was clogged the whole time there and they have a stay over policy in which they charge 20 dollars just for you to stay in the same room. Which I find ludicrous and have never heard of such a penny pinching policy and I frequent hotels all over

Friendly & helpful regarding surrounding locations.

It was great. Thank you. I'd like to use it again and would recommend it to Japanese people too! It was clean and the parking lot was good, so I'll use it again.

Clean room, good service

Very good place

Everything excellent, new and clean. The breakfast was very good. Very kind staff.

It was one of the cleanest hotels I have stayed eversince I travelled here in the states since 2019. When you open the room, the good scent will welcome you. The restroom is white and clean. The beds are comfortable to sleep on. Front desk is very accommodating as well. We were in the 3rd floor but it was accessible. Elevator is working well too. They have a small space for breakfast but they served customers with good food.

Room was spacious and had refrigerator and microwave. Bed comfortable and tv good size with enough viewing choices. Bathtub had no plug. (So bring your own!). Area around hotel sketchy with homeless, but sermed like good security on hotel grounds. Felt the price was high but compared to other places reasonable.

I stay here every time I visit the area and the location is perfect. Not too far from the interstate. The location is very convenient and has a variety of dining options nearby. The staff have been friendly every single stay and check in is a breeze.

I like that we’ve stayed here a couple other times and everything has been smooth. Easy parking, good breakfast, nice staff

It was our first time here and we loved it everything was really clean and comfortable can’t wait to stay here again thank you!

Check in was very simple and easy. Rooms were clean and beds comfy and plenty of pillows! Breakfast was a treat and very tasty.

The surrounding area was kind of sketchy, as well as some guests, but it was overall fine.