Toilet and phone didn’t work in the first room I was given. The second room was better but equally tired looking. I can’t comment too much on the location, as I was there for a work meeting in the building next door. But there were food and shopping options nearby. Room service didn’t attend the three days I was there. I requested this service on check in. Perhaps it’s because of my room change. Either way, I don’t understand how a hotel charging this much doesn’t provide daily room service. Very poor. To the management – perhaps do a walk around of the rooms and check to see what is working and not.